Hispanic Alliance for Career Enhancement
National Training Manager – Spasticity and Movement Disorders
Hispanic Alliance for Career Enhancement, Irvine, California, United States, 92713
Company Description
Job Description
The National Field Training Manager (NFTM) - SMD is a remote, corporate position which supports the franchise for an assigned Botox Therapeutic indication. The NFTM is responsible for the design and delivery of training solutions to the sales organization. The NFTM has a focus on the development and delivery of foundational training for new hires and advanced skills development for the existing sales team. The NFTM is instrumental in ensuring that brand strategy is represented in training curriculum and participates in the design of the overall learning journey of the account specialists and district managers in this division. The NFTM is accountable to quickly build relationships with key stakeholders and manage stakeholders at various levels of leadership. The NFTM also partners closely with the National Corporate Training Managers and brand marketers to help develop training that is consistent with key marketing initiatives and correlates to identified field/customer needs. The role requires a high level of innovation, collaboration, strategy alignment/execution, and application of training and adult learning fundamentals to enhance the overall performance of participants.
This is a remote role based anywhere in the US.
Key Duties and Responsibilities
Design, develop, and deliver compliant, experiential and didactic learning solutions which inspire confidence, increase effectiveness, and increase the credibility of the participants in alignment with the brand team strategic imperatives.
Collaborate with corporate trainers, brand marketers, and agency partners to develop/update/maintain learning solutions and related materials while building trust through regular interactions and proven working partnerships.
Navigate the Medical/Legal Review process for created training materials. This process includes managing training timelines, timely submission, and project approval.
Organize, supervise, and execute assigned track new hire training-related activities including an onboarding home-study schedule, pre and post Foundation indication product, anatomical, sales model, and business analytics training. Plan and collaborate with other Field Training Manager counterparts to organize/execute/facilitate the new hire Foundation Training course as needed.
Provide candid and specific feedback to training participants resulting in their awareness of strengths and opportunities for improvement. Communicates gaps to district managers as needed for improved performance.
Display expert-level knowledge, demonstration, and ability to coach/assess the anatomy, procedure, and injection trainings.
Lead, assist, or participate in various assigned divisional and intra-divisional projects and career/professional development opportunities as identified by the division senior leadership team and/or the Associate Director or Director of Training.
Execute field co-travels with Account Specialists to provide individual coaching while also identifying sales force/customer feedback and needs that can be addressed and implemented into future training plans.
Develop Field Sales Trainers by providing them a meaningful role in training classes and one-on-one performance coaching based on their interactions in the training setting.
Manage contracts, statements of work, and purchase orders with external consultants and vendors in partnership with the Associate Director of Training, to maintain established budgetary guidelines.
Key Stakeholders
Performance Operations leadership
Franchise/Brand sales leadership
Franchise/Brand Marketing Leadership
Qualifications Education and Experience
Bachelor’s degree or higher is required
Minimum of 5 years pharmaceutical, medical device/equipment, industry-related sales experience is required
Minimum of 2 years successful consultative sales experience with high reimbursement components is required
Experience selling Buy & Bill, Specialty Pharmacy, Medicare Part B, and Medicare Part D products is required
Experience selling within any of the following specialty areas is required: neurology, physical medicine & rehabilitation, pain medicine, or urology and OB/GYN
Experience with successful project development, management, execution, and multitasking is required
Experience in delivering impactful group presentations is required
Experience selling within academic medical centers and/or government hospital accounts, including work with residents, fellows, and/or pharmacy managers is preferred
Essential Skills, Experience, and Competencies
Excellent emotional intelligence and self-awareness
Excellent verbal/written communication skills
Excellent time management, project management, and organizational skills
Self-motivated and strong accountability to meet deadlines with minimal supervision
Ability to prioritize multiple demands and tasks
Curiosity, seeking to improve and continuously enhance personal, professional, and industry knowledge
Strong interpersonal skills to establish positive and productive team and cross-functional peer relationships
Strong presentation and facilitation skills
Strong business acumen, analytics assessment, and critical thinking skills
Ability to business/project plan and execute strategy
Ability to observe, listen, and coach effectively
Ability to learn technical anatomical, procedural, and clinical information quickly
Ability to communicate/present/train/coach and assess technical anatomical (postures, muscle function, muscle attachments, muscle localization, injection considerations), procedural, and clinical information
Ability to maintain effectiveness and positive outlook during changes in work tasks, structure, or environment
Ability to travel adequately to training sessions, sales meetings, and other role related events
Minimum Requirements
Ability to commit to 50% travel
Ability to travel adequately to training sessions, sales meetings, and other role related events
Ability to lift/pull 50–100 lb. training models
Valid driver’s license
Ability to pass a pre-employment drug screening test and meet safe driving requirements
Additional Information
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.
This job is eligible to participate in our long-term incentive programs
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
#J-18808-Ljbffr
This is a remote role based anywhere in the US.
Key Duties and Responsibilities
Design, develop, and deliver compliant, experiential and didactic learning solutions which inspire confidence, increase effectiveness, and increase the credibility of the participants in alignment with the brand team strategic imperatives.
Collaborate with corporate trainers, brand marketers, and agency partners to develop/update/maintain learning solutions and related materials while building trust through regular interactions and proven working partnerships.
Navigate the Medical/Legal Review process for created training materials. This process includes managing training timelines, timely submission, and project approval.
Organize, supervise, and execute assigned track new hire training-related activities including an onboarding home-study schedule, pre and post Foundation indication product, anatomical, sales model, and business analytics training. Plan and collaborate with other Field Training Manager counterparts to organize/execute/facilitate the new hire Foundation Training course as needed.
Provide candid and specific feedback to training participants resulting in their awareness of strengths and opportunities for improvement. Communicates gaps to district managers as needed for improved performance.
Display expert-level knowledge, demonstration, and ability to coach/assess the anatomy, procedure, and injection trainings.
Lead, assist, or participate in various assigned divisional and intra-divisional projects and career/professional development opportunities as identified by the division senior leadership team and/or the Associate Director or Director of Training.
Execute field co-travels with Account Specialists to provide individual coaching while also identifying sales force/customer feedback and needs that can be addressed and implemented into future training plans.
Develop Field Sales Trainers by providing them a meaningful role in training classes and one-on-one performance coaching based on their interactions in the training setting.
Manage contracts, statements of work, and purchase orders with external consultants and vendors in partnership with the Associate Director of Training, to maintain established budgetary guidelines.
Key Stakeholders
Performance Operations leadership
Franchise/Brand sales leadership
Franchise/Brand Marketing Leadership
Qualifications Education and Experience
Bachelor’s degree or higher is required
Minimum of 5 years pharmaceutical, medical device/equipment, industry-related sales experience is required
Minimum of 2 years successful consultative sales experience with high reimbursement components is required
Experience selling Buy & Bill, Specialty Pharmacy, Medicare Part B, and Medicare Part D products is required
Experience selling within any of the following specialty areas is required: neurology, physical medicine & rehabilitation, pain medicine, or urology and OB/GYN
Experience with successful project development, management, execution, and multitasking is required
Experience in delivering impactful group presentations is required
Experience selling within academic medical centers and/or government hospital accounts, including work with residents, fellows, and/or pharmacy managers is preferred
Essential Skills, Experience, and Competencies
Excellent emotional intelligence and self-awareness
Excellent verbal/written communication skills
Excellent time management, project management, and organizational skills
Self-motivated and strong accountability to meet deadlines with minimal supervision
Ability to prioritize multiple demands and tasks
Curiosity, seeking to improve and continuously enhance personal, professional, and industry knowledge
Strong interpersonal skills to establish positive and productive team and cross-functional peer relationships
Strong presentation and facilitation skills
Strong business acumen, analytics assessment, and critical thinking skills
Ability to business/project plan and execute strategy
Ability to observe, listen, and coach effectively
Ability to learn technical anatomical, procedural, and clinical information quickly
Ability to communicate/present/train/coach and assess technical anatomical (postures, muscle function, muscle attachments, muscle localization, injection considerations), procedural, and clinical information
Ability to maintain effectiveness and positive outlook during changes in work tasks, structure, or environment
Ability to travel adequately to training sessions, sales meetings, and other role related events
Minimum Requirements
Ability to commit to 50% travel
Ability to travel adequately to training sessions, sales meetings, and other role related events
Ability to lift/pull 50–100 lb. training models
Valid driver’s license
Ability to pass a pre-employment drug screening test and meet safe driving requirements
Additional Information
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.
This job is eligible to participate in our long-term incentive programs
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community. Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
#J-18808-Ljbffr