Little Gem Resorts
Front Desk Agent (Full Time Seasonal 2025)
Little Gem Resorts, Nantucket, Massachusetts, us, 02584
Overview
Front Desk Clerk Level I is an entry-level position with responsibilities that include but are not limited to operating telephones in a polite and friendly manner following proper telephone etiquette, greeting members and guests, assisting with reservations and luggage, distributing resort information and schedules, and collecting and sorting the mail on a daily basis. Responsibilities
Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Maintain records and files. Know and comply with all company policies and procedures regarding safety, security, emergencies, and guest interaction. Report to work on time and in complete uniform. Assist in other areas as needed. Complete any task requested by a supervisor or member of the management team. Qualifications
Level I: 0-3 months experience at a hotel, resort, or club preferred. Strong communication and interpersonal skills along with the ability to work in a diverse team environment. Proficient in basic computer skills including Microsoft Word and Outlook. Compensation and Benefits
Competitive pay according to experience. Dorm style and shared housing TBD limited available. Successful applicant will pass pre-employment background check.
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Front Desk Clerk Level I is an entry-level position with responsibilities that include but are not limited to operating telephones in a polite and friendly manner following proper telephone etiquette, greeting members and guests, assisting with reservations and luggage, distributing resort information and schedules, and collecting and sorting the mail on a daily basis. Responsibilities
Greet guests and provide them with superb customer service. Ensure the front desk is neat, presentable, and equipped with all the necessary supplies such as pens, forms, and paper. Answer all client questions and incoming calls. Maintain records and files. Know and comply with all company policies and procedures regarding safety, security, emergencies, and guest interaction. Report to work on time and in complete uniform. Assist in other areas as needed. Complete any task requested by a supervisor or member of the management team. Qualifications
Level I: 0-3 months experience at a hotel, resort, or club preferred. Strong communication and interpersonal skills along with the ability to work in a diverse team environment. Proficient in basic computer skills including Microsoft Word and Outlook. Compensation and Benefits
Competitive pay according to experience. Dorm style and shared housing TBD limited available. Successful applicant will pass pre-employment background check.
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