Recruit Express
A. Order Management
Monitor and manage the order book, ensuring blocks, holds and errors are resolved quickly.
Coordinate creation of outbound deliveries and confirm shipments in line with shipping calendars.
Handle exceptions such as urgent orders, delivery splits, or manual deliveries.
Check order availability through ATP/BOP and escalate risks where supply cannot meet demand.
B. Communication & Collaboration
Serve as the first point of contact for Customer Care on order status, delays, and escalations.
Work closely with planning, warehouse, logistics, and transport teams to align on fulfilment priorities.
Support claim handling and customer queries related to shipments and documentation.
Maintain structured daily/weekly communication cadences to highlight risks, shortages, or late deliveries.
C. Documentation & Compliance
Ensure customer documentation (invoices, packing lists, customs papers) is complete and compliant.
Work closely with the shipping team to ensure transport bookings are secured and outbound shipments are tracked.
Follow process standards and support audits, ensuring data accuracy in SAP and connected systems.
D. Continuous Improvement
Identify recurring issues in fulfilment and work with site/divisional teams on preventive actions.
Contribute to projects that improve delivery reliability, system use, and communication flows.
Share best practices across the OFR community to build capability and standardization.
Requirements
Minimum Diploma or Degree in any discipline
Preferably with 2-3 years of relevant experiences from manufacturing industries
Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west5@recruitexpress.com.sg
EA License No: 99C4599
#J-18808-Ljbffr
Monitor and manage the order book, ensuring blocks, holds and errors are resolved quickly.
Coordinate creation of outbound deliveries and confirm shipments in line with shipping calendars.
Handle exceptions such as urgent orders, delivery splits, or manual deliveries.
Check order availability through ATP/BOP and escalate risks where supply cannot meet demand.
B. Communication & Collaboration
Serve as the first point of contact for Customer Care on order status, delays, and escalations.
Work closely with planning, warehouse, logistics, and transport teams to align on fulfilment priorities.
Support claim handling and customer queries related to shipments and documentation.
Maintain structured daily/weekly communication cadences to highlight risks, shortages, or late deliveries.
C. Documentation & Compliance
Ensure customer documentation (invoices, packing lists, customs papers) is complete and compliant.
Work closely with the shipping team to ensure transport bookings are secured and outbound shipments are tracked.
Follow process standards and support audits, ensuring data accuracy in SAP and connected systems.
D. Continuous Improvement
Identify recurring issues in fulfilment and work with site/divisional teams on preventive actions.
Contribute to projects that improve delivery reliability, system use, and communication flows.
Share best practices across the OFR community to build capability and standardization.
Requirements
Minimum Diploma or Degree in any discipline
Preferably with 2-3 years of relevant experiences from manufacturing industries
Interested candidates please send in your resume to:
Topaz Liang Huimin (CEI No. R1104500), email to: west5@recruitexpress.com.sg
EA License No: 99C4599
#J-18808-Ljbffr