NYC Department of Social Services
SUSPENSE ACCOUNT COORDINATOR
NYC Department of Social Services, New York, New York, us, 10261
Overview
Join to apply for the
SUSPENSE ACCOUNT COORDINATOR
role at
NYC Department of Social Services
APPLICANTS MUST BE PERMANENT IN THE PRINICIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE.
The Office of Child Support Services (OCSS) primary mission is to ensure that non-custodial parents provide financial support for their children. Their services include locating absent parents, establishing paternity and support, support collections, and the modification and enforcement of child support orders.
Responsibilities
The Payment Adjustment Unit is responsible for thorough research, proper identification and application of child support payments. This section is also responsible for the proper application of Federal and State Intercept Tax Refunds and Lottery winnings.
The Principal Administration Associate III is responsible for the direct supervision of two Principal Administration Associate I and one Bookkeeper III (unit Supervisor) whose units execute complex and technical financial and administration research and process the necessary adjustments.
The Principal Administration Associate III serves as the Coordinator of the Tax Offset/Suspense Unit who will oversee processing of child support account adjustments based on tax offset lists and lists of lottery winnings.
Perform the administrative review of Abandon Property accounts by producing lists for the Accounting section and by making adjustments to the Abandon Property account. These are funds that must be transferred from OCSS to the State because of time limitations.
Monitor workflow and allocate staff to meet agency objectives in a timely fashion. Provide guidance to subordinate staff in applying both tax and lottery funds to accounts and disbursing any credit to the client, respondent or the agency.
Compile accurate statistical data on incoming work and completed work within prescribed deadlines, to prepare weekly/monthly performance reports. Utilize this information to assign or redeploy staff to areas with backlogs so that account adjustments may be made in a timely manner.
Handle all technical and complex cases that require decision-making and judgment above that of subordinate staff.
Oversee adherence to time and leave regulations, performance evaluations, and staff counseling and advisement. Perform other duties or special projects as assigned.
Work hours: 9:00 a.m. to 5:00 p.m.
Location: 4 World Trade Center, 150 Greenwich Street, New York, NY 10007
Position code: PRINCIPAL ADMINISTRATIVE ASSOC - 10124
Minimum Qualifications
A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in item 1 above; or
A four-year high school diploma or its educational equivalent approved by a State\'s department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in item 1 above;
Education and/or experience equivalent to 1, 2, or 3 above. However, all candidates must possess the one year of administrative or supervisory experience as described in 1 above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in 1 above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.
Preferred Skills
Strong systems aptitude. Proficient in Excel. Strong analytical and interpretive skills. Excellent oral and written communication skills.
Additional Information This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual\'s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Salary: $64,137.00 – $73,758.00
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Government Administration
#J-18808-Ljbffr
SUSPENSE ACCOUNT COORDINATOR
role at
NYC Department of Social Services
APPLICANTS MUST BE PERMANENT IN THE PRINICIPAL ADMINISTRATIVE ASSOCIATE CIVIL SERVICE TITLE.
The Office of Child Support Services (OCSS) primary mission is to ensure that non-custodial parents provide financial support for their children. Their services include locating absent parents, establishing paternity and support, support collections, and the modification and enforcement of child support orders.
Responsibilities
The Payment Adjustment Unit is responsible for thorough research, proper identification and application of child support payments. This section is also responsible for the proper application of Federal and State Intercept Tax Refunds and Lottery winnings.
The Principal Administration Associate III is responsible for the direct supervision of two Principal Administration Associate I and one Bookkeeper III (unit Supervisor) whose units execute complex and technical financial and administration research and process the necessary adjustments.
The Principal Administration Associate III serves as the Coordinator of the Tax Offset/Suspense Unit who will oversee processing of child support account adjustments based on tax offset lists and lists of lottery winnings.
Perform the administrative review of Abandon Property accounts by producing lists for the Accounting section and by making adjustments to the Abandon Property account. These are funds that must be transferred from OCSS to the State because of time limitations.
Monitor workflow and allocate staff to meet agency objectives in a timely fashion. Provide guidance to subordinate staff in applying both tax and lottery funds to accounts and disbursing any credit to the client, respondent or the agency.
Compile accurate statistical data on incoming work and completed work within prescribed deadlines, to prepare weekly/monthly performance reports. Utilize this information to assign or redeploy staff to areas with backlogs so that account adjustments may be made in a timely manner.
Handle all technical and complex cases that require decision-making and judgment above that of subordinate staff.
Oversee adherence to time and leave regulations, performance evaluations, and staff counseling and advisement. Perform other duties or special projects as assigned.
Work hours: 9:00 a.m. to 5:00 p.m.
Location: 4 World Trade Center, 150 Greenwich Street, New York, NY 10007
Position code: PRINCIPAL ADMINISTRATIVE ASSOC - 10124
Minimum Qualifications
A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical/administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical/administrative work of more than moderate difficulty; or
An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience described in item 1 above; or
A four-year high school diploma or its educational equivalent approved by a State\'s department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical/administrative experience including one year of the administrative supervisory experience as described in item 1 above;
Education and/or experience equivalent to 1, 2, or 3 above. However, all candidates must possess the one year of administrative or supervisory experience as described in 1 above. Education above the high school level may be substituted for the general clerical/administrative experience (but not for the one year of administrative or supervisory experience described in 1 above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3½ years.
Preferred Skills
Strong systems aptitude. Proficient in Excel. Strong analytical and interpretive skills. Excellent oral and written communication skills.
Additional Information This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.
Public Service Loan Forgiveness: As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/.
Residency Requirement: New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
Additional Information: The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual\'s sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.
Salary: $64,137.00 – $73,758.00
Job Details
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Government Administration
#J-18808-Ljbffr