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Maury Donnelly & Parr Inc

Junior Client Manager

Maury Donnelly & Parr Inc, Cockeysville, Maryland, United States, 21030

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Direct message the job poster from Maury Donnelly & Parr Inc Talent Acquisition I Employee Integration I Corporate Training

Junior Client Manager- Agribusiness Be part of a winning team that leads the way as a Best Practices Agency in Insurance! The Opportunity Based out of Cockeysville, MD, this full-time

Junior Client Manager

position is central to the Hoffberger division of

Maury, Donnelly, & Parr . The individual in this role is responsible for supporting, managing, and coordinating all assigned Agribusiness accounts. We strongly encourage folks w/ prior Agribusiness & Equine account management backgrounds to apply! DUTIES AND RESPONSIBILITIES: Processes certificates of insurance (COI), binders, evidences, auto ID cards, applications, renewal requests, endorsements, premium finance agreements, and claim data. Responsible for initial input of account, contact, and policy details into EPIC. Follow up with carriers on status and receipt of all policies, endorsements, and cancellations. Coordinates resolution of pending issues. Secure loss runs, experience modification worksheets, and MVRs, FR-19’s; orders and follows up on loss runs when requested. Prepares proposals, analysis and summaries as needed. Manages billing inquiries and cancellation notices. Manages assigned accounts; analyzes accounts for adequacy and appropriate coverage. Prepares final proposal presentation, analysis and summaries as needed. Reviews endorsements for completion and accuracy. Markets the account and reviews marketing placements. Initiates and follows up on renewal applications. Identifies cross/up selling opportunities. Expands and rounds out existing accounts by identifying potential gaps in coverage, recommending, and implementing proper coverage. Responsible for making sure that all the terms and conditions of the insurance policies are properly prepared. Tracks claims, flags claim-heavy accounts and incorrectly written accounts. Responsible for agency billing according to service standard. Performs other related duties as assigned by management. QUALIFICATIONS: Bachelor’s Degree (BA) from a four-year college or university, or 1-2 years of related experience and/or training, or equivalent combination of education/experience. State Property and Casualty Insurance License required. Knowledge of insurance policies, terms, and regulations. Excellent communication and customer service skills. Ability to work independently and as part of a team. Proficient on Microsoft Suite, Applied EPIC system Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm. Acute attention to detail, with a commitment to excellence and high standards. Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow. POSITION EXPECTATIONS: Customer Service

– Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments. Planning/Organizing

– Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism

– Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Quality

– Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality. Dependability

– Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan. Written Communication

- Writes clearly and informatively; Edits work; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Occasionally required to stand/walk; frequently required to sit; continually required to utilize hand and finger dexterity and to talk or hear. Normal office environment. PAY RANGE: $50,000-$70,000 AVAILABLE BENEFITS: Our agency offers a collegial work environment, exciting opportunities for professional growth, and generous benefits, including paid maternity leave (after 1 year of work), family health, vision, and dental benefits. 401(k) plan with immediate vesting

PLUS

many additional company perks. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At MDP, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual bonus program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. The above is intended to describe the general content of and requirements for the performance of this job. It is not an exhaustive statement of requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Visit our website to learn more about our organization: https://www.mdpins.com/ POSITION SUMMARY

– This section has been trimmed in refinement to keep essential details only. Note: The following sections that appear to be extraneous job postings, salary trends, and inferred job data have been removed to improve focus and readability. Seniority level: Entry level Employment type: Full-time Job function: Sales and Business Development Industries: Insurance Visit our website for more information: https://www.mdpins.com/

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