Information Management Group, Inc.
Hardware Technician with TS/SCI Full Scope Polygraph
Information Management Group, Inc., Columbia, Maryland, United States, 21046
Overview
Hardware Technician with TS/SCI Full Scope Polygraph
Location: US-MD-Columbia
Job ID: 2024-5737
|
Openings: 24
|
Category: Technical Services & Operations
Opportunity The Hardware Technician provides on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
Conducts site surveys
Assesses and documents current site configuration and user requirements.
Analyzes existing requirements and prepares specifications for hardware acquisitions.
Develops hardware installation schedules.
Prepares drawings documenting configuration changes at each site.
Prepares site installation and test reports.
Trains site personnel in proper use of hardware.
Builds specialized interconnecting cables.
Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation
Support network upgrade projects or initiatives
Support end-user connectivity needs
Qualifications Clearance Required:
TS/SCI with Fullscope Poly
Certifications:
DoD 8570 IAT Level 2: A+ CE, NET+ or Sec+ (Security+ preferred)
Education/Years of Experience:
High school/GED and 0–2 years of experience with 8570 Certification. A+ or equivalent. An AA or BS in a technical field may substitute for years of experience.
Skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing Windows, software, applications, antivirus and patches
Ability to read and understand technical manuals and schematics
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
Time and priority management
Ability to work efficiently with minimal supervision
Proficient in working with end-users remotely
Expertise in Microsoft Windows 7 and 10
Familiar with Active Directory security and policies
Analytical and problem-solving skills
Excellent communication skills
Must be able to lift 50 lbs.
Must be able to drive company vehicle
Must be available to work some 8 hour shifts between 6am–6pm, as determined by management
Salary range:
$55-70K
About IMG Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for over 35 years.
IMG Benefits:
Health, dental, vision, and life insurance
Short term and long term disability insurance
401(k) with generous company match
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Personal leave plus paid federal holidays
Professional development and training assistance
IMG is an equal opportunity employer including disability and protected veterans or other characteristics protected by law.
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Location: US-MD-Columbia
Job ID: 2024-5737
|
Openings: 24
|
Category: Technical Services & Operations
Opportunity The Hardware Technician provides on-site and remote support for computer workstations, servers, printers, peripherals, and teleconferencing equipment.
Conducts site surveys
Assesses and documents current site configuration and user requirements.
Analyzes existing requirements and prepares specifications for hardware acquisitions.
Develops hardware installation schedules.
Prepares drawings documenting configuration changes at each site.
Prepares site installation and test reports.
Trains site personnel in proper use of hardware.
Builds specialized interconnecting cables.
Troubleshoot, repair, and test computer workstations, servers, printers, peripherals, and teleconferencing equipment
Install and configure computer workstations, servers, printers, peripherals, and teleconferencing equipment and associated cabling
Maintain government and/or vendor-manufactured fiber optic modems, multiplexer, fiber optic/Ethernet cables & telephone systems
Follow standard operating procedures for the Connectivity Operations Team, including the use of ticketing systems and documentation
Support network upgrade projects or initiatives
Support end-user connectivity needs
Qualifications Clearance Required:
TS/SCI with Fullscope Poly
Certifications:
DoD 8570 IAT Level 2: A+ CE, NET+ or Sec+ (Security+ preferred)
Education/Years of Experience:
High school/GED and 0–2 years of experience with 8570 Certification. A+ or equivalent. An AA or BS in a technical field may substitute for years of experience.
Skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing Windows, software, applications, antivirus and patches
Ability to read and understand technical manuals and schematics
Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access)
Time and priority management
Ability to work efficiently with minimal supervision
Proficient in working with end-users remotely
Expertise in Microsoft Windows 7 and 10
Familiar with Active Directory security and policies
Analytical and problem-solving skills
Excellent communication skills
Must be able to lift 50 lbs.
Must be able to drive company vehicle
Must be available to work some 8 hour shifts between 6am–6pm, as determined by management
Salary range:
$55-70K
About IMG Founded in 1987, IMG is a leading small business that exemplifies competence, integrity and follow-through. We consistently provide customer focused professional services, which ensures our company is recognized for continually exceeding expectations. We believe that at the core of our success stand our people. Our people have provided professional services in the Information Technology field for our customers with a commitment to customer satisfaction for over 35 years.
IMG Benefits:
Health, dental, vision, and life insurance
Short term and long term disability insurance
401(k) with generous company match
Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
Personal leave plus paid federal holidays
Professional development and training assistance
IMG is an equal opportunity employer including disability and protected veterans or other characteristics protected by law.
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