Texas Health and Human Services
Overview
Join to apply for the Investigator II role at Texas Health and Human Services. This position is telework-eligible following a successful 30-day probationary period and ongoing adherence to performance standards.
Location: AUSTIN, TX
Job Details
Functional Title: Investigator II
Job Title: Investigator I
Agency: Health & Human Services Comm
Department: DR4798 Administrative ONA
Posting Number: 8393
Closing Date: 02/18/2026
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Group: TEXAS-B-14
Salary Range: $3,095.33 - $4,594.52
Pay Frequency: Monthly
Shift: Day
Telework: Yes
Travel: Up to 10%
Regular/Temporary: Temporary
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Job Location City: AUSTIN
Job Location Address: 4616 W HOWARD LN BLDG 8
Responsibilities
Disaster Assistance Investigator II – Performs investigative work in the Other Needs Assistance ONA provision of the Federal Assistance to Individuals and Households Program (IHP) including training and leading new investigative staff in all aspects of investigative policies and procedures. Investigates alleged lost, forged, and stolen disaster assistance checks and allegations of fraud. Prepares restitution agreements and related documents to recover unauthorized benefits due to administrative errors, over-payments, or fraud; and submits required information to appropriate agencies and private institutions to ensure the recovery and/or re-issuance of grant funds. Resolves issues to ensure clients receive funds or recovery of funds. May conduct criminal background research and investigations.
Essential Job Functions
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Investigates and documents evidence regarding alleged theft or violation involving agency programs. (35%)
Completes reports/forms to document findings or determinations (for investigations, hearings, case actions). (15%)
Inquires into an automated system to retrieve information. (15%)
Communicates on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. (10%)
Assists in gathering and analyzing information for reviews or responses. (10%)
Prepares moderately complex ongoing or special narrative or statistical reports. (5%)
Maintains records, files, or logs (e.g., administrative, personnel, contract, etc.). (5%)
Documents case records using automated equipment to form a record for each client. (5%)
Knowledge, Skills and Abilities
Knowledge of overall program, including federal and state guidelines, regulations, programs, policies and procedures
Knowledge of investigative practices and techniques
Knowledge of court procedures, practices and rules of evidence
Knowledge of program policies, rules and regulations
Skill in developing sources of information; Excellent public relations skill
Skill in using a personal computer
Ability to conduct investigations
Ability to interpret and apply laws and regulations
Ability to conduct interviews and gather facts
Ability to evaluate findings and prepare clear and concise reports
Ability to communicate effectively, orally and in writing
Ability to establish priorities according to relative importance and deadlines, set goals, and manage time effectively
Ability to complete work within required timeframes
Registrations, Licensure Requirements Or Certifications N/A
Initial Screening Criteria
High School graduate or equivalent.
Experience in Windows-based software.
Experience in investigative data analysis or research report writing or previous disaster assistance experience.
Additional Information
Positions advertised with this position description are temporary and will only be filled after a disaster declaration. Management is recruiting to identify qualified candidates that may be hired on short notice to fulfill the operations requirements when there is a federal disaster.
Job requires working beyond normal work hours including holidays and weekends when necessary, especially in the first months after a disaster declaration.
Military occupation(s) related to the initial selection criteria may include 31B, 31D, EOD, 401, 5819, 7S0X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply.
ADA Accommodations: HHSC provides reasonable accommodation during the hiring and selection process. If you need assistance completing the online application, contact the HHS Employee Service Center.
Pre-Employment Checks And Work Eligibility: Some positions may require background checks. HHSC uses E-Verify. You must bring I-9 documentation on your first day.
Telework Disclaimer: This position may be eligible for telework. Telework policies apply.
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Location: AUSTIN, TX
Job Details
Functional Title: Investigator II
Job Title: Investigator I
Agency: Health & Human Services Comm
Department: DR4798 Administrative ONA
Posting Number: 8393
Closing Date: 02/18/2026
Posting Audience: Internal and External
Occupational Category: Business and Financial Operations
Salary Group: TEXAS-B-14
Salary Range: $3,095.33 - $4,594.52
Pay Frequency: Monthly
Shift: Day
Telework: Yes
Travel: Up to 10%
Regular/Temporary: Temporary
Full Time/Part Time: Full time
FLSA Exempt/Non-Exempt: Nonexempt
Job Location City: AUSTIN
Job Location Address: 4616 W HOWARD LN BLDG 8
Responsibilities
Disaster Assistance Investigator II – Performs investigative work in the Other Needs Assistance ONA provision of the Federal Assistance to Individuals and Households Program (IHP) including training and leading new investigative staff in all aspects of investigative policies and procedures. Investigates alleged lost, forged, and stolen disaster assistance checks and allegations of fraud. Prepares restitution agreements and related documents to recover unauthorized benefits due to administrative errors, over-payments, or fraud; and submits required information to appropriate agencies and private institutions to ensure the recovery and/or re-issuance of grant funds. Resolves issues to ensure clients receive funds or recovery of funds. May conduct criminal background research and investigations.
Essential Job Functions
Attends work on a regular and predictable schedule in accordance with agency leave policy and performs other duties as assigned.
Investigates and documents evidence regarding alleged theft or violation involving agency programs. (35%)
Completes reports/forms to document findings or determinations (for investigations, hearings, case actions). (15%)
Inquires into an automated system to retrieve information. (15%)
Communicates on an intermediate level with others (internally or externally) to provide, exchange, or verify information, answer inquiries, address issues, or resolve problems or complaints. (10%)
Assists in gathering and analyzing information for reviews or responses. (10%)
Prepares moderately complex ongoing or special narrative or statistical reports. (5%)
Maintains records, files, or logs (e.g., administrative, personnel, contract, etc.). (5%)
Documents case records using automated equipment to form a record for each client. (5%)
Knowledge, Skills and Abilities
Knowledge of overall program, including federal and state guidelines, regulations, programs, policies and procedures
Knowledge of investigative practices and techniques
Knowledge of court procedures, practices and rules of evidence
Knowledge of program policies, rules and regulations
Skill in developing sources of information; Excellent public relations skill
Skill in using a personal computer
Ability to conduct investigations
Ability to interpret and apply laws and regulations
Ability to conduct interviews and gather facts
Ability to evaluate findings and prepare clear and concise reports
Ability to communicate effectively, orally and in writing
Ability to establish priorities according to relative importance and deadlines, set goals, and manage time effectively
Ability to complete work within required timeframes
Registrations, Licensure Requirements Or Certifications N/A
Initial Screening Criteria
High School graduate or equivalent.
Experience in Windows-based software.
Experience in investigative data analysis or research report writing or previous disaster assistance experience.
Additional Information
Positions advertised with this position description are temporary and will only be filled after a disaster declaration. Management is recruiting to identify qualified candidates that may be hired on short notice to fulfill the operations requirements when there is a federal disaster.
Job requires working beyond normal work hours including holidays and weekends when necessary, especially in the first months after a disaster declaration.
Military occupation(s) related to the initial selection criteria may include 31B, 31D, EOD, 401, 5819, 7S0X1. All active duty military, reservists, guardsmen, and veterans are encouraged to apply.
ADA Accommodations: HHSC provides reasonable accommodation during the hiring and selection process. If you need assistance completing the online application, contact the HHS Employee Service Center.
Pre-Employment Checks And Work Eligibility: Some positions may require background checks. HHSC uses E-Verify. You must bring I-9 documentation on your first day.
Telework Disclaimer: This position may be eligible for telework. Telework policies apply.
#J-18808-Ljbffr