Astound Group
ASTOUND is a global experience design company that specializes in the design and execution of memorable experiences for companies to share with their customers. ASTOUND is a multi-faceted business whose services include architectural fabrication, brand strategy, and development, retail design and store rollouts, digital engagements, trade show booths, branded events, and environments.
ASTOUND’s offices span North America, with fabrication facilities that exceed 600,000 square feet. Key office locations include Las Vegas and Toronto. ASTOUND’s projects span over 40 countries, and their clients are some of the most well-recognized brands across multiple industry sectors including consumer products, sports and entertainment, telecommunications, and technology.
JOB SUMMARY:
The Site Services Coordinator supports Project Managers by conducting service research, creating project timelines, and handling administrative tasks like site binder creation. They assist in placing and confirming I&D and field service orders, ensuring professional, timely, and cost-effective service delivery. The coordinator builds and maintains a network of vendors, responds to inquiries, recommends cost-saving strategies, and tracks important site service and labor information. They initiate payment requests, approve invoices, and follow internal procedures. A proactive and resourceful approach is essential, with creativity and flexibility to achieve project goals effectively.
KEY RESPONSIBILITIES:
Assists Project Managers with service research, project timeline creation, and other administrative activities related to site services (e.g. creation of site binders)
Assists Project Managers with placing I&D and field service orders upon approval
Follows up on field services orders for confirmation
Establishes and maintains network of contacts among service contractors/vendors
Responds to incoming calls as required from internal staff and external vendors
Ensures quality service delivery and professional standards in a timely and cost efficient manner
Recommends cost-saving measures to team
Helps to track down show information and other site service/labor information, vendors and resources
Maintains a proactive approach to all responsibilities and future projects
Initiates RPO’s and payment requests, approves invoices (with support/feedback from Manager and appropriate PMs) and follows internal payment procedure
Relies on experience and judgment to plan and accomplish goals
A wide degree of creativity and latitude is expected
QUALIFICATIONS:
Coordination & Administrative Skills – you have top coordination and administrative skills, including a high degree of competence working with Microsoft Office
Organized– you’re a self-motivated, super multi-tasker who is able to set priorities and plan well in advance to meet multiple shifting deadlines. You enjoy being the
‘Go-to’ person who can be counted on to get things done
Detail Oriented – you have a keen attention to detail and a “right the first time” mindset
Problem Solver - you enjoy taking initiative to work through the unknown and to leverage your skills to ‘figure things out’
Communicator – you’re able to provide clear, concise, accurate and timely oral and written communication
Team player – it’s important that you’re able to develop strong working relationships with fellow team members
Flexible – you enjoy a fast paced environment in which you need to adapt to changes in client/internal needs quickly. You learn new things easily, you’re inquisitive. You are able to work flexible hours to meet challenging and changing deadlines.
THE VALUES YOU ALIGN WITH:
Just as important as the skills you bring to our team, is alignment with our values. This means that as a collective we will collaborate with the same mindset to deliver incredible, market leading experiences for our clients.
Steadfast Courage - We fearlessly take on challenges and make bold decisions to achieve remarkable results.
Unwavering Integrity - We hold ourselves to the highest ethical standards and prioritize honesty, transparency, and professionalism.
Boundless Creativity - We push boundaries with innovative, collaborative ideas that surpass expectations and create unforgettable experiences.
Unparalleled Service - We fearlessly take on challenges and make bold decisions to achieve remarkable results.
Insatiable Curiosity - We never stop learning, exploring, and taking risks to create breakthrough experiences.
Constant Collaboration - We thrive on teamwork, leverage diverse perspectives, and support each other to deliver experiences greater than the sum of their parts.
BENEFITS AND COMPENSATION:
The compensation package will be commensurate with experience. Our employees are entitled to a standard set of benefits, including health and dental insurance and 401(k) with company match.
Excellent Medical Insurance
Paid Time Off, Holiday Pay
401K matching program after 90 days of employment
100% Company Life and Long-Term Disability Coverage
Employee Referral Program
DIVERSITY COMMITMENT
At ASTOUND, our commitment to diversity, equity, and inclusion is helping us to create not only a great place to work, but also an environment where our employees, customers, and the communities we operate exist in a safe, productive, and enrichingenvironment for everyone. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, and other characteristics protected by federal, state, or local laws.
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