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Hyatt Hotels

Front Office Agent - (overnight) Night Audit

Hyatt Hotels, Park City, Utah, United States, 84060

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Overview

The Grand Hyatt Deer Valley Hotel is in the famed Deer Valley ski resort and is part of a new development with extensive facilities and upcoming amenities. The Front Office Night Audit Agent works the overnight shift and is responsible for the guest registration process and communication of hotel services and promotions. This highly visible role offers opportunities for casual conversation and has a direct impact on creating the guest experience. The role involves processing forms of payment and responding to guest inquiries. You’ll be the face of Hyatt as a Front Office Night Audit Agent. If you have worked at other hotels as a front desk agent or have an interest in hotel clerk jobs, we’d love to hear from you! Why Work at Hyatt?

Responsibilities

Work the overnight shift as a Front Office Night Audit Agent. Handle guest registration and communicate hotel services and promotions. Process forms of payment and respond to guest inquiries. Act as the face of Hyatt and contribute to a positive guest experience. Qualifications

A true desire to exceed our guests’ expectations to create lasting experiences. Refined verbal and written communication skills. Ability to stand for the entire shift and walk long distances. Ability to lift, push, pull and carry a moderate amount of weight. Must be able to make quick decisions in tough situations. Experience and a thorough understanding of Front Office Host operations preferred. Must be proficient in general computer knowledge. Candidates should be detail oriented and organized. Flexible schedule including weekends and holidays. Minimum 1-2 years front desk and/or night audit experience. Benefits

Free room nights, discounted and friends & family room rates* Medical, dental and vision insurance with only 30-day waiting period* 401K with company match* Free employee meal during shift Generous paid time off* Tuition reimbursement* Employee stock purchase plan* Discounted ski passes* Excellent training, professional development and more *Applicable for FT Year Around Positions EEO and Sponsorship

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. Please note: We are not able to provide sponsorship for work authorization or visa sponsorship for this position.

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