Federal Signal Corporation
Parts & Service Support Representative (PSSR), Outside Sales
Federal Signal Corporation, Indiana, Pennsylvania, us, 15705
Overview
Parts & Service Support Representative (PSSR), Outside Sales Location
Indiana, USA Travel
Yes. 80%-90% - within the assigned territory Posted
Posted: September 26, 2025 Type
Full-Time Compensation
Competitive Salary and Quarterly Bonus Opportunity Exceptional Health and Welfare Benefits Vacation, Paid Personal Days & Paid Holidays 401(k) Company Match Company vehicle, cell phone, laptop, fuel card Summary
The Parts and Service Support Representative (PSSR) is responsible for driving parts and service sales growth and providing exceptional customer support within their assigned territory in the State of Indiana. Typical activities will include calling/visiting customers, prospecting/hunting new customers, developing strong customer relationships, preparing and presenting quotes/estimates, providing product demonstrations, and acting as an overall parts and service solutions-provider to customers. Position Responsibilities
Maintain existing accounts and ensure optimal customer experience Prospect and assess territory for potential new customers Promote and sell represented product lines throughout the territory Prepare quotations for customers, follow up on sales and process orders Develop and execute weekly territory plans and update customer visits in business system to capture opportunities Conduct regular visits to customers’ job sites or in the field to inspect machines/fleets and make recommendations to customers for parts and service solutions Champion and promote company promotional products and campaigns Remain knowledgeable about company’s products, market and industry trends, competitors, and leading customer strategies Analyze current sales, determine additional areas for potential sales, develop strategies to acquire those sales Proactively seek opportunities for new sales growth Increase year over year part sales growth, parts gross margin and diversification in product and customer base Collaborate with Sales and Service departments to ensure effective and seamless customer support within the territory Attend industry events and tradeshows as required to represent the company and stay up to date on products Complete additional tasks as assigned Qualifications
Valid driver’s license with a clean driver’s abstract Must be able to pass a pre-employment background check Experience
3+ years’ experience in an outside sales role Experience developing and executing on a sales plan Previous exposure to a heavy equipment/heavy truck work environment is preferred Strong sales and customer service skills Strong understanding of sales processes Self-motivated, results orientated and motivated to meet sales targets Other Details
Primarily work in the assigned territory Some in office/administrative work Periodic overnight travel required Core Values
Our core values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition About Us
As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure-maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras. JJE is a dynamic and growing organization, focused on maintaining an “employer of choice” culture. We offer opportunities across Canada and the U.S. and are committed to providing challenging and rewarding career paths for our employees. JJE provides very competitive compensation packages, robust group benefits and an opportunity to grow professionally. JJE is a proud subsidiary of Federal Signal Corporation (NYSE: FSS) _____________________________________________________________________________________ If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted. If you are contacted for an interview and require any accommodation, please notify Human Resources in advance and we will provide applicable accommodation. Travel Required
Yes. 80%-90% - within the assigned territory Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
Parts & Service Support Representative (PSSR), Outside Sales Location
Indiana, USA Travel
Yes. 80%-90% - within the assigned territory Posted
Posted: September 26, 2025 Type
Full-Time Compensation
Competitive Salary and Quarterly Bonus Opportunity Exceptional Health and Welfare Benefits Vacation, Paid Personal Days & Paid Holidays 401(k) Company Match Company vehicle, cell phone, laptop, fuel card Summary
The Parts and Service Support Representative (PSSR) is responsible for driving parts and service sales growth and providing exceptional customer support within their assigned territory in the State of Indiana. Typical activities will include calling/visiting customers, prospecting/hunting new customers, developing strong customer relationships, preparing and presenting quotes/estimates, providing product demonstrations, and acting as an overall parts and service solutions-provider to customers. Position Responsibilities
Maintain existing accounts and ensure optimal customer experience Prospect and assess territory for potential new customers Promote and sell represented product lines throughout the territory Prepare quotations for customers, follow up on sales and process orders Develop and execute weekly territory plans and update customer visits in business system to capture opportunities Conduct regular visits to customers’ job sites or in the field to inspect machines/fleets and make recommendations to customers for parts and service solutions Champion and promote company promotional products and campaigns Remain knowledgeable about company’s products, market and industry trends, competitors, and leading customer strategies Analyze current sales, determine additional areas for potential sales, develop strategies to acquire those sales Proactively seek opportunities for new sales growth Increase year over year part sales growth, parts gross margin and diversification in product and customer base Collaborate with Sales and Service departments to ensure effective and seamless customer support within the territory Attend industry events and tradeshows as required to represent the company and stay up to date on products Complete additional tasks as assigned Qualifications
Valid driver’s license with a clean driver’s abstract Must be able to pass a pre-employment background check Experience
3+ years’ experience in an outside sales role Experience developing and executing on a sales plan Previous exposure to a heavy equipment/heavy truck work environment is preferred Strong sales and customer service skills Strong understanding of sales processes Self-motivated, results orientated and motivated to meet sales targets Other Details
Primarily work in the assigned territory Some in office/administrative work Periodic overnight travel required Core Values
Our core values: Leadership, Customer Excellence, Integrity, Inspiration, Teamwork, Innovation and Ambition About Us
As the leading distributor of public works equipment, Joe Johnson Equipment (JJE) provides mobile infrastructure-maintenance equipment to municipalities and contractors across Canada and the US. Through our branch network, we sell, rent, lease, service and support vacuum trucks, refuse & recycling collection vehicles, street sweepers, sewer cleaners, and inspection cameras. JJE is a dynamic and growing organization, focused on maintaining an “employer of choice” culture. We offer opportunities across Canada and the U.S. and are committed to providing challenging and rewarding career paths for our employees. JJE provides very competitive compensation packages, robust group benefits and an opportunity to grow professionally. JJE is a proud subsidiary of Federal Signal Corporation (NYSE: FSS) _____________________________________________________________________________________ If you are looking for a new opportunity, then we at Joe Johnson Equipment welcome your application. We encourage applications from all qualified persons, however only those who are being considered for the position will be contacted. If you are contacted for an interview and require any accommodation, please notify Human Resources in advance and we will provide applicable accommodation. Travel Required
Yes. 80%-90% - within the assigned territory Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr