South Seas
Core Values
Be Authentic
Practice Humility
Cultivate Teamwork
Value Time
Be Trustworthy
Compensation & Benefits
Competitive Compensation Package
Health, Dental & Vision Insurance Options
Life Insurance
401K Company Matching
Paid Tolls (Sanibel & Cape Coral Bridge)
Commuter Van Transportation
Car Pool Programs
Free Employee Lunches Daily!
Unlimited Employee Review Bonuses!
Position Overview Housekeeping Manager at South Seas, Captiva Island. Responsible for ensuring efficient operations of the Housekeeping Department in accordance with South Seas standards and Timber’s standards, overseeing rooms, front‑back of house, public areas, and laundry services.
Essential Functions
Approach all encounters with guests and employees in an attentive, friendly, courteous and service‑oriented manner.
Maintain high standards of personal appearance and grooming, including proper uniform and name tag.
Comply at all times with South Seas standards and regulations to encourage safe and efficient operations.
Establish and maintain a key control system for the department.
Operate call communication tools (cell phones, radios) efficiently and professionally.
Monitor and direct all housekeeping and laundry personnel.
Inspect rooms daily and conduct monthly and quarterly housekeeping inventories.
Conduct all 90‑day and annual employee performance appraisals according to South Seas SOPs.
Conduct monthly department meetings and train staff on rotating basis following South Seas standards.
Handle overall supervision of daily inspections for arriving VIPs.
Ensure guest rooms and back‑of‑house areas are cleaned to South Seas standards.
Maintain purchase orders, vendor invoicing, and budgeting in accordance with South Seas SOPs.
Motivate, coach, counsel, and discipline housekeeping personnel as per South Seas SOPs.
Prepare and conduct all housekeeping interviews and hiring procedures according to South Seas SOPs.
Monitor work orders and coordinate with Engineering for maintenance and repair.
Respond to all guest requests, complaints, and accidents presented to Housekeeping in a courteous manner with follow‑up.
Attend all‑employee team meetings and other required functions.
Maintain professional working relationships and open communication with other departments.
Ensure implementation of all South Seas policies and house rules.
Use systems (HotSoS, SMS Anywhere) to report and verify room status.
Complete all required reports in a timely and efficient manner.
Perform any other duties as requested by the Executive Housekeeper or Director of Rooms.
Position Requirements
5+ years of progressive housekeeping/hospitality setting or related field; or Associates degree + 3+ years of related experience; or Bachelor’s degree + 1 year of related experience.
Prior supervisory experience required.
Proficient in Windows‑based systems, company‑approved spreadsheets and word processing.
Valid driver’s license required.
Strong financial literacy and comfort with basic math and reporting functions.
Competencies
In‑depth knowledge of housekeeping operations, guest service standards, and hotel policies and procedures.
Strong leadership and supervisory skills with the ability to train, motivate, and manage housekeeping staff effectively.
Proficient in tracking performance metrics, managing inventories, and preparing operational reports.
Capable of making timely decisions aligned with established hotel standards and procedures.
Excellent communication skills, both verbal and written, with the ability to clearly convey instructions and expectations.
Detail‑oriented with strong organizational skills to evaluate priorities and manage multiple tasks efficiently.
Maintains composure, professionalism, and objectivity in high‑pressure or fast‑paced environments.
Proactive in identifying and resolving operational challenges, ensuring a clean, safe, and welcoming environment for guests.
Effective at listening to, understanding, and addressing concerns raised by team members and guests to ensure service excellence.
Committed to upholding cleanliness and quality standards while fostering a positive and productive team culture.
Working Conditions – Physical/Mental Requirements
Lifting or carrying up to 50 lbs, guest luggage (limited).
Pushing or pulling up to 50 lbs, bell cart (limited).
Frequent bending, reaching, stooping, kneeling, and crawling.
Standing for extended periods (up to 80% of shift).
Constant verbal communication with guests and staff via phone, radio, and in‑person.
Must be able to work in varying weather conditions, including heat and high humidity.
Schedule & Travel Schedule: 40–50 hours per week, flexible schedule, will be required to work weekends and/or holidays.
Travel: Local travel may be required to assist with guest transportation.
Equal Employment Opportunity Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought‑after destinations in the world. We are passionate about creating remarkable experiences with world‑class hospitality while exposing our Owners and guests to the humble authenticity of every location we call home.
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug‑free workplace.
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Be Authentic
Practice Humility
Cultivate Teamwork
Value Time
Be Trustworthy
Compensation & Benefits
Competitive Compensation Package
Health, Dental & Vision Insurance Options
Life Insurance
401K Company Matching
Paid Tolls (Sanibel & Cape Coral Bridge)
Commuter Van Transportation
Car Pool Programs
Free Employee Lunches Daily!
Unlimited Employee Review Bonuses!
Position Overview Housekeeping Manager at South Seas, Captiva Island. Responsible for ensuring efficient operations of the Housekeeping Department in accordance with South Seas standards and Timber’s standards, overseeing rooms, front‑back of house, public areas, and laundry services.
Essential Functions
Approach all encounters with guests and employees in an attentive, friendly, courteous and service‑oriented manner.
Maintain high standards of personal appearance and grooming, including proper uniform and name tag.
Comply at all times with South Seas standards and regulations to encourage safe and efficient operations.
Establish and maintain a key control system for the department.
Operate call communication tools (cell phones, radios) efficiently and professionally.
Monitor and direct all housekeeping and laundry personnel.
Inspect rooms daily and conduct monthly and quarterly housekeeping inventories.
Conduct all 90‑day and annual employee performance appraisals according to South Seas SOPs.
Conduct monthly department meetings and train staff on rotating basis following South Seas standards.
Handle overall supervision of daily inspections for arriving VIPs.
Ensure guest rooms and back‑of‑house areas are cleaned to South Seas standards.
Maintain purchase orders, vendor invoicing, and budgeting in accordance with South Seas SOPs.
Motivate, coach, counsel, and discipline housekeeping personnel as per South Seas SOPs.
Prepare and conduct all housekeeping interviews and hiring procedures according to South Seas SOPs.
Monitor work orders and coordinate with Engineering for maintenance and repair.
Respond to all guest requests, complaints, and accidents presented to Housekeeping in a courteous manner with follow‑up.
Attend all‑employee team meetings and other required functions.
Maintain professional working relationships and open communication with other departments.
Ensure implementation of all South Seas policies and house rules.
Use systems (HotSoS, SMS Anywhere) to report and verify room status.
Complete all required reports in a timely and efficient manner.
Perform any other duties as requested by the Executive Housekeeper or Director of Rooms.
Position Requirements
5+ years of progressive housekeeping/hospitality setting or related field; or Associates degree + 3+ years of related experience; or Bachelor’s degree + 1 year of related experience.
Prior supervisory experience required.
Proficient in Windows‑based systems, company‑approved spreadsheets and word processing.
Valid driver’s license required.
Strong financial literacy and comfort with basic math and reporting functions.
Competencies
In‑depth knowledge of housekeeping operations, guest service standards, and hotel policies and procedures.
Strong leadership and supervisory skills with the ability to train, motivate, and manage housekeeping staff effectively.
Proficient in tracking performance metrics, managing inventories, and preparing operational reports.
Capable of making timely decisions aligned with established hotel standards and procedures.
Excellent communication skills, both verbal and written, with the ability to clearly convey instructions and expectations.
Detail‑oriented with strong organizational skills to evaluate priorities and manage multiple tasks efficiently.
Maintains composure, professionalism, and objectivity in high‑pressure or fast‑paced environments.
Proactive in identifying and resolving operational challenges, ensuring a clean, safe, and welcoming environment for guests.
Effective at listening to, understanding, and addressing concerns raised by team members and guests to ensure service excellence.
Committed to upholding cleanliness and quality standards while fostering a positive and productive team culture.
Working Conditions – Physical/Mental Requirements
Lifting or carrying up to 50 lbs, guest luggage (limited).
Pushing or pulling up to 50 lbs, bell cart (limited).
Frequent bending, reaching, stooping, kneeling, and crawling.
Standing for extended periods (up to 80% of shift).
Constant verbal communication with guests and staff via phone, radio, and in‑person.
Must be able to work in varying weather conditions, including heat and high humidity.
Schedule & Travel Schedule: 40–50 hours per week, flexible schedule, will be required to work weekends and/or holidays.
Travel: Local travel may be required to assist with guest transportation.
Equal Employment Opportunity Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought‑after destinations in the world. We are passionate about creating remarkable experiences with world‑class hospitality while exposing our Owners and guests to the humble authenticity of every location we call home.
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug‑free workplace.
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