Abode
Job Description
Abode , one of the largest and effective nonprofits working to end homelessness in the Bay Area, is seeking a
Shelter Monitor
for our programs in Napa County. About The Role : This
Shelter Monitor
is responsible for maintaining the health and safety of Shelter residents. Shelter monitors assist with the daily needs of the residents, assisting program donors and volunteers, and ensuring/assisting with the shelter cleanliness standards. Schedule : Graveyard: 12:30am - 8:30am The People and Culture : You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. Our Benefits And Perks : $23.00 - $31.00 per hour Health, vision, and dental benefits available 19 PTO days & 12 Holidays per year Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events Dynamic, mission-driven culture and supportive leadership. How You Make An Impact : Implement and operate Shelter program procedures including answering telephone lines and oversee front desk activities; greet visitors and volunteers; and problem solve with shelter participants. Inspect facility; sign in participants; maintain and enforce shelter guidelines; document resident behavior and needs as well as program issues using logbook and incidents report; oversee proper chore implementation including cleaning up and maintenance of facility. Respond to participants' requests, rendering assistance as possible; respond to and resolve conflicts and crisis situations. Effectively communicate with service coordinators, shelter coordinator, and shelter manager on critical incidents, observed resident behaviors, and activities around the shelter during scheduled shifts. Maintain standardized operating procedures, safety of participants, program integrity, customer service standards, professional boundaries, and a supportive and caring environment. Complete participant intakes and exit paperwork. Assist with unit turnover including cleaning of alcoves/rooms, along with daily cleaning needs of the shelter in the absence of residents completing chores. Communicate with staff and all participants in a non-judgmental manner; work cooperatively with all agency staff. Participate in agency training, staff meetings, case conferences, and supervision. Complete required agency training including CPR/first aid, non-violent crisis intervention, and other training as assigned. Other duties as assigned. How You Meet Qualifications : High School Diploma or equivalent required. 6 months of social services or customer service experience. Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required. Flexible schedule to work evening and weekend hours as needed. Notice : Abode Services is an Equal Opportunity Employer/Drug Free Workplace.
#J-18808-Ljbffr
Shelter Monitor
for our programs in Napa County. About The Role : This
Shelter Monitor
is responsible for maintaining the health and safety of Shelter residents. Shelter monitors assist with the daily needs of the residents, assisting program donors and volunteers, and ensuring/assisting with the shelter cleanliness standards. Schedule : Graveyard: 12:30am - 8:30am The People and Culture : You will be surrounded by some of the most talented, supportive, smart, and kind leaders and teams - people you can be proud to work with! Abode Services regularly recognizes employees’ efforts, seeks employees’ input, and cares for employees as people with lives outside of work. Our Benefits And Perks : $23.00 - $31.00 per hour Health, vision, and dental benefits available 19 PTO days & 12 Holidays per year Professional Development Trainings and Opportunities, Leadership Academy Programs, and All Staff Events Dynamic, mission-driven culture and supportive leadership. How You Make An Impact : Implement and operate Shelter program procedures including answering telephone lines and oversee front desk activities; greet visitors and volunteers; and problem solve with shelter participants. Inspect facility; sign in participants; maintain and enforce shelter guidelines; document resident behavior and needs as well as program issues using logbook and incidents report; oversee proper chore implementation including cleaning up and maintenance of facility. Respond to participants' requests, rendering assistance as possible; respond to and resolve conflicts and crisis situations. Effectively communicate with service coordinators, shelter coordinator, and shelter manager on critical incidents, observed resident behaviors, and activities around the shelter during scheduled shifts. Maintain standardized operating procedures, safety of participants, program integrity, customer service standards, professional boundaries, and a supportive and caring environment. Complete participant intakes and exit paperwork. Assist with unit turnover including cleaning of alcoves/rooms, along with daily cleaning needs of the shelter in the absence of residents completing chores. Communicate with staff and all participants in a non-judgmental manner; work cooperatively with all agency staff. Participate in agency training, staff meetings, case conferences, and supervision. Complete required agency training including CPR/first aid, non-violent crisis intervention, and other training as assigned. Other duties as assigned. How You Meet Qualifications : High School Diploma or equivalent required. 6 months of social services or customer service experience. Use of personal vehicle and proof of valid California Driver's License and current auto insurance, along with a clean DMV record, is required. Flexible schedule to work evening and weekend hours as needed. Notice : Abode Services is an Equal Opportunity Employer/Drug Free Workplace.
#J-18808-Ljbffr