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Carter Hospitality

Banquet Captain

Carter Hospitality, Johnson City, Texas, United States, 78636

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Overview

Located in Johnson City, Texas, Carter Creek Winery Resort & Spa offers authentic Texan hospitality. In addition to a premiere winery inspired by a founding family of Texas Wine Country, the Carter Creek Winery Resort & Spa features a Restaurant/Brewery along with banquets and other special events to create a blend of dining experiences. Carter Creek Winery Resort & Spa is operated by the Carter Hospitality Group with 20 years of experience in the hospitality field. Duties

Responsible for the supervision of the banquet staff and coordinates all food and beverage services within the banquet department. Responsible for Banquet Event Order, charging customers, and event communication with client. Train the banquet team and oversee the enforcement of hotel standards on setting up the banquet hall, upkeep, service, break away, event courses, cleaning, staff grooming and hygiene. Works in the Restaurant during Banquet off times. Coordinates with the event host on all aspects of the banquet function. Performs planning and organization functions for the banquet department like maintaining the banquet logbook, maintaining and updating function sheets and BEOs. Checks banquet rooms, service and kitchen areas for cleanliness, proper setup and make sure sufficient supplies and equipment are available for the function. Oversee all aspects of assigned banquet function activities, ensuring that food counters are properly set and ready for execution at the appointed time. Adhering to all banquet standard process and hotel standard policies and procedures. Supervises and trains staff in the setup and break down of assigned banquet rooms according to contract and managers instructions. Supervises and trains staff in the service of food and beverages according to standards. Ensures all guest requirements are set and ready 30 minutes before event start time. Coordinates function details with banquets, conference planning and kitchen staff. Maintain constant contact with the banquet chef, to ensure conclusion between food production and food service. Monitor banquet personnel in the performance of their duties. Assist in conducting pre-shift and pre-function meetings. Actively participates in set up of banquet rooms and service of food and beverage to guests. Communicates frequently with function hosts in order to ensure that their needs are being met. Ensures all guest checks are billed and signed by the host according to planned arrangements. Enswitch accurately daily sales reconciliation and postings are completed and provided to the front office. Display awareness and compliance with hotel security, safety, emergency and energy procedures. Ensure high grooming and hygiene standards are met by all banquets staff. Monitors the profitability of functions to ensure quality of portions control while minimizing waste and broken or lost supplies. Ability to take and pass training provided and required by the banquet department to complete daily operational duties. Job Knowledge

Two years previous Banquet Captain Experience preferred. Previous hospitality experience required. Thorough knowledge of state liquor regulations; ability to identify when a patron has had his/her alcohol limit. Certificate Requirements

Food Handler’s Certification TABC Certification Working Conditions

Splits time between indoor and outdoor events. Bi-level structures. Extensive facility. Indoor: temperature-controlled, clean, and well-lighted offices, guest rooms, and public areas. May work on wet concrete and uneven tile. Moderate exposure to hazardous substances and fumes. Possible exposure to blood-borne pathogens. Physical Demands

Stands and walks short to moderate distances through shift. Bends, stoops, and reaches to perform routine job tasks. Routinely required to handle and move objects weighing up to 30 lbs. over moderate distances. Benefits (Full-time)

401(k) 401(k) matching Dental insurance Employee assistance program Employee discounts Flexible spending account Health insurance Life insurance Paid time off Referral program Tuition reimbursement Vision insurance Schedule

Must be available to work all shifts including weekends & holidays.

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