Ingersoll Rand
Mechanical Inside Sales Support Specialist
Ingersoll Rand, Gurnee, Illinois, United States, 60031
Mechanical Inside Sales Support Specialist
Job Title:
Mechanical Inside Sales Support Specialist Location:
Onsite in Lincolnshire, IL (with the ability to become remote in the future) About Us:
Ingersoll Rand is an equal opportunity employer. We are committed to making life better for our employees, customers, shareholders, and communities. Our products span a range of technology-driven flow creation and life science solutions across multiple markets and brands.
Job Overview:
The Mechanical Inside Sales Support Specialist role provides technical expertise and support to customers and partners, ensuring successful product selection, troubleshooting, and post-sales satisfaction. This role blends deep technical knowledge, especially in mechanical systems and vacuum pump technology, with strong sales support and customer service skills.
Responsibilities:
Provide technical guidance and troubleshoot product issues for customers and partners.
Maintain up-to-date technical knowledge of products and industry trends.
Prepare accurate quotes, specifications, and proposals.
Support order processing, tracking, and issue resolution.
Identify new sales opportunities through technical research and customer interaction.
Build strong customer relationships and ensure high satisfaction.
Collaborate with distribution partners to share technical knowledge and drive growth.
Requirements:
Bachelor's Degree or equivalent experience
5+ years of mechanical experience; analyze mechanical problems, identify the root cause of malfunctions, and devise solutions.
Core Competencies:
Excellent relationship-building and interpersonal skills, including verbal, written and presentation communication skills
Establishes and builds solid relationships with customers, key institutions and team members
Honest, self-motivated and team oriented
Able to work within a team environment and independently
Mechanical and electrical expertise required
Ability to assess customer needs, analyze and interpret, perform basic equipment performance calculations, and to recommend technical solutions
Tech savvy; knowledge of Salesforce preferred
Proven business and sales acumen, including the ability to prospect accounts, effectively navigate within a customer organization, value sell, and win competitive accounts
Must have excellent prioritization and time management skills
Preferences:
Bachelor's degree in engineering, engineering technology, or business
Salesforce experience
ERP system/Microsoft Dynamics AX
Pay Range: The pay range for this role is $70,000-80,000. The pay range considers a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location.
What We Offer: We embrace a culture of personal ownership and provide a comprehensive benefits package including medical and prescription plans, dental and vision coverage, wellness programs, life insurance, a robust 401(k) plan, paid time off, and an employee stock grant. These benefits are designed to support your health and well-being and help you be your best at work and beyond.
Applying: TO APPLY: Please apply via our website https://ir-jobs.dzconnex.com/ by October 2025 in order to be considered for this position.
Ingersoll Rand is committed to workforce diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
#J-18808-Ljbffr
Job Title:
Mechanical Inside Sales Support Specialist Location:
Onsite in Lincolnshire, IL (with the ability to become remote in the future) About Us:
Ingersoll Rand is an equal opportunity employer. We are committed to making life better for our employees, customers, shareholders, and communities. Our products span a range of technology-driven flow creation and life science solutions across multiple markets and brands.
Job Overview:
The Mechanical Inside Sales Support Specialist role provides technical expertise and support to customers and partners, ensuring successful product selection, troubleshooting, and post-sales satisfaction. This role blends deep technical knowledge, especially in mechanical systems and vacuum pump technology, with strong sales support and customer service skills.
Responsibilities:
Provide technical guidance and troubleshoot product issues for customers and partners.
Maintain up-to-date technical knowledge of products and industry trends.
Prepare accurate quotes, specifications, and proposals.
Support order processing, tracking, and issue resolution.
Identify new sales opportunities through technical research and customer interaction.
Build strong customer relationships and ensure high satisfaction.
Collaborate with distribution partners to share technical knowledge and drive growth.
Requirements:
Bachelor's Degree or equivalent experience
5+ years of mechanical experience; analyze mechanical problems, identify the root cause of malfunctions, and devise solutions.
Core Competencies:
Excellent relationship-building and interpersonal skills, including verbal, written and presentation communication skills
Establishes and builds solid relationships with customers, key institutions and team members
Honest, self-motivated and team oriented
Able to work within a team environment and independently
Mechanical and electrical expertise required
Ability to assess customer needs, analyze and interpret, perform basic equipment performance calculations, and to recommend technical solutions
Tech savvy; knowledge of Salesforce preferred
Proven business and sales acumen, including the ability to prospect accounts, effectively navigate within a customer organization, value sell, and win competitive accounts
Must have excellent prioritization and time management skills
Preferences:
Bachelor's degree in engineering, engineering technology, or business
Salesforce experience
ERP system/Microsoft Dynamics AX
Pay Range: The pay range for this role is $70,000-80,000. The pay range considers a wide range of factors that include a candidate's skills; experience and training; licensure and certifications; and geographic location.
What We Offer: We embrace a culture of personal ownership and provide a comprehensive benefits package including medical and prescription plans, dental and vision coverage, wellness programs, life insurance, a robust 401(k) plan, paid time off, and an employee stock grant. These benefits are designed to support your health and well-being and help you be your best at work and beyond.
Applying: TO APPLY: Please apply via our website https://ir-jobs.dzconnex.com/ by October 2025 in order to be considered for this position.
Ingersoll Rand is committed to workforce diversity and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
#J-18808-Ljbffr