Ross Stores, Inc.
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Retail Associate
role at
Ross Stores, Inc. Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores. We focus on bringing customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun and exciting treasure-hunt experience. Overview
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate greets Customers in a courteous and friendly manner, treats fellow Associates with respect, follows company standards, maintains a clean work area, and ensures proper merchandise presentation. The Associate may perform a range of tasks in all store areas as business needs require. Responsibilities Provide excellent Customer service, greet customers, and respond to questions in a polite and knowledgeable manner. Register-trained capabilities and help with merchandise as needed. Maintain a clean, safe, and organized store environment. Follow safety practices and report unsafe conditions to Store Leadership. Assist with merchandise processing and replenishment to meet monthly presentation guidelines. Support loss prevention and protect confidential information and assets. Perform general cleaning tasks and maintain professional appearance and adherence to dress code. Execute store best practices to maximize productivity and efficiency in daily tasks.
Essential Functions
Understand safety as a priority; maintain a safe shopping environment and clear egress to exits. Provide friendly, professional service and use company recognition programs when appropriate. Respond promptly to Customer Service calls and escalate to Store Leadership as needed. Represent and support the Ross brand at all times. Assist with merchandising, stocking, and restocking to keep store presentable. Handle cash, check, charge transactions, and refunds according to policies with accuracy.
Qualifications And Special Skills Required
Effective communication with Customers, Associates, and Store Leadership in a friendly and respectful manner. Ability to perform basic mathematical calculations commonly used in retail environments.
Physical Requirements / ADA
Ability to use store equipment (PDTs, registers) as required. Ability to stand, walk, and move for up to 100% of shift; regularly bend, squat, kneel, climb, reach, and stoop. Occasionally push, pull, and lift more than 25 pounds; stockroom associates may lift more than 20 pounds.
Supervisory Responsibilities
None Disclaimer
This job description is a summary of the primary duties and responsibilities. It is not a comprehensive listing and contents are subject to change at managements discretion. Ross is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination. Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Retail
Referrals increase your chances of interviewing at Ross Stores, Inc. by 2x Sign in to set job alerts for Retail Associate roles. #J-18808-Ljbffr
Retail Associate
role at
Ross Stores, Inc. Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores. We focus on bringing customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings, while providing a fun and exciting treasure-hunt experience. Overview
The Retail Associate is responsible for ensuring our Customers have a positive shopping experience. The Associate greets Customers in a courteous and friendly manner, treats fellow Associates with respect, follows company standards, maintains a clean work area, and ensures proper merchandise presentation. The Associate may perform a range of tasks in all store areas as business needs require. Responsibilities Provide excellent Customer service, greet customers, and respond to questions in a polite and knowledgeable manner. Register-trained capabilities and help with merchandise as needed. Maintain a clean, safe, and organized store environment. Follow safety practices and report unsafe conditions to Store Leadership. Assist with merchandise processing and replenishment to meet monthly presentation guidelines. Support loss prevention and protect confidential information and assets. Perform general cleaning tasks and maintain professional appearance and adherence to dress code. Execute store best practices to maximize productivity and efficiency in daily tasks.
Essential Functions
Understand safety as a priority; maintain a safe shopping environment and clear egress to exits. Provide friendly, professional service and use company recognition programs when appropriate. Respond promptly to Customer Service calls and escalate to Store Leadership as needed. Represent and support the Ross brand at all times. Assist with merchandising, stocking, and restocking to keep store presentable. Handle cash, check, charge transactions, and refunds according to policies with accuracy.
Qualifications And Special Skills Required
Effective communication with Customers, Associates, and Store Leadership in a friendly and respectful manner. Ability to perform basic mathematical calculations commonly used in retail environments.
Physical Requirements / ADA
Ability to use store equipment (PDTs, registers) as required. Ability to stand, walk, and move for up to 100% of shift; regularly bend, squat, kneel, climb, reach, and stoop. Occasionally push, pull, and lift more than 25 pounds; stockroom associates may lift more than 20 pounds.
Supervisory Responsibilities
None Disclaimer
This job description is a summary of the primary duties and responsibilities. It is not a comprehensive listing and contents are subject to change at managements discretion. Ross is an equal employment opportunity employer and complies with all applicable laws prohibiting discrimination. Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Sales and Business Development
Industries
Retail
Referrals increase your chances of interviewing at Ross Stores, Inc. by 2x Sign in to set job alerts for Retail Associate roles. #J-18808-Ljbffr