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CodeMax Behavioral Health Billing

Senior Claims Specialist (Substance Abuse Billing)

CodeMax Behavioral Health Billing, Los Angeles, California, United States, 90079

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Senior Claims Specialist (Substance Abuse Billing) Join to apply for the Senior Claims Specialist (Substance Abuse Billing) role at CodeMax Behavioral Health Billing

Reports to: Director of RCM Employment Status: Full-Time Classification: Non-exempt Location: Van Nuys, CA Work Location: On Site Work Hours: 8:00 AM - 4:30 PM, Monday–Friday

Job Summary The Senior Claims Specialist at CodeMax is responsible for ensuring timely and accurate claim submissions, reducing denials, and optimizing reimbursement processes. The specialist will work closely with insurance companies to rectify payment denials, settle disputes, and receive due reimbursements. The ideal candidate will possess strong communication skills, a deep understanding of medical billing and coding, and the determination to resolve outstanding claims.

Responsibilities

Claims Processing & Accuracy: Ensure timely and accurate claims submission in accordance with payer requirements and industry regulations.

Monitor claims scrubbing processes to minimize rejections and denials.

Follow-up on claims corrections, resubmissions, and appeals for denied claims.

Denials & AR Management: Analyze denial trends and implement strategies to improve claim acceptance rates; collaborate with the Appeals and AR teams to resolve outstanding claims and negotiate underpayments; ensure follow-up on all unpaid claims over 30 days and escalate problematic claims as needed.

Compliance & Quality Assurance: Ensure claims processing aligns with HIPAA, payer guidelines, and regulatory compliance requirements; work closely with coding and clinical documentation teams to prevent claim denials due to documentation errors.

Reporting & Process Improvement: Identify bottlenecks in claims workflows and implement process improvements; collaborate with billing, VOB, and UR teams to optimize revenue cycle efficiency.

Key Performance Indicators Clean Claim Rate: ≥ 95% Denial Rate: ≤ 10% AR Days Outstanding: ≤ 30 days Appeal Success Rate: ≥ 75% Claims Submission Turnaround: ≤ 48 hours post-service

Qualifications & Experience Education:

Bachelor’s degree in Healthcare Administration, Business, Finance, or related field preferred Equivalent work experience in RCM or medical billing/claims will be considered

Experience:

3-5 years of experience in medical claims processing, billing, or revenue cycle management Strong knowledge of payer guidelines, insurance contracts, and reimbursement models (Medicare, Medicaid, Commercial).

Skills & Competencies

Claims & Denial Management Expertise; analytical and problem-solving skills; communication and negotiation

Technical Proficiency – Experience with RCM software, payer portals and EHR systems

Benefits

Health Insurance

Vision Insurance

Dental Insurance

401(k) plan with matching contributions

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