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Charlie Health

Reconciliation Specialist

Charlie Health, Nashville, Tennessee, United States, 37247

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Reconciliation Specialist

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Charlie Health

The purpose of this position is to ensure that the overall patient account is billed, reimbursed, posted, money allocated appropriately to get the balance of the account to a zero balance. The candidate will need to be diverse in all aspects of the revenue cycle as they will understand the complexities of the life cycle of a claim.

Responsibilities

Communication Skills: You may be required to communicate with internal teammates, insurance companies or patients for resolution of accounts.

Attention to detail and accuracy: You will post insurance and/or patient payments into the billing system and reconcile accounts to ensure accuracy.

Problem-solving: You will identify account issues with payers or patients and develop strategies to resolve them throughout the reconciliation process.

Organization: You will manage your caseload and related information to complete work on time.

Requirements

3-5 years of experience in cash posting and/or reconciliation of patient accounts

Proficient in Google, Google Docs, with advanced Excel skills

Experience with NexGen is a plus

Ability to work independently and with a team

Meet deadlines and KPI metric expectations

Experience navigating clearinghouses and insurance portals

Proficiency with medical record technology required

Work authorized in the United States and native or bilingual English proficiency

Familiarity with cloud-based communication software (Google Suite, Slack, Zoom, Dropbox, Salesforce) in addition to EMR and survey software

Hybrid work schedule for team members living within 45 minutes of a Charlie Health office

Benefits Charlie Health offers comprehensive benefits to all full-time, exempt employees. Read more about our benefits here. Hybrid work arrangement may apply.

Our Values

Connection: Care deeply & inspire hope.

Congruence: Stay curious & heed the evidence.

Commitment: Act with urgency & don’t give up.

Please note: Charlie Health is an Equal Opportunity Employer. We value diversity and strive to create an inclusive environment for all employees.

By submitting your application, you acknowledge and consent to communications regarding your application. For information about our careers and to apply, please visit our official Careers Page: https://www.charliehealth.com/careers/current-openings.

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