Regions Bank
Relationship Banker I (Chelsea AL Branch)
Regions Bank, Chelsea, Alabama, United States, 35043
Relationship Banker I (Chelsea AL Branch)
Regions Bank invites you to join our team as a Relationship Banker I at the Chelsea, Alabama branch. In this role you will provide an exceptional customer experience both on the cash line and by phone, while contributing to the financial wellness of our customers.
Job Description As a Relationship Banker I you will process transactions, answer product and service inquiries, and build meaningful personal connections with customers. You will serve as the front‑line representative of Regions, helping customers understand and use our banking solutions.
Primary Responsibilities
Deliver a consistent optimal customer experience on the cash line while handling deposits, withdrawals, payments, and other typical teller transactions.
Answer customer inquiries regarding products and services and fulfill basic servicing requests such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution.
Develop relationships with customers, remaining well‑informed about the customer’s relationship with the bank.
Educate customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings.
Assist branch and fellow team members with basic tasks to aid in customer problem resolution.
Conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs.
Refer customers to an internal team of experts when more complex financial goals and needs are recognized.
Follow all bank processes and procedures and adhere to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensure sound banking practices, managing, identifying and reporting operational risks.
Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
Requirements
High School Diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, on the phone, and through electronic channels.
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
Ability to walk and stand for extended periods of time.
Ability to lift up to twenty (20) pounds.
Preferred Experience
One (1) year of banking, cash‑handling, and/or customer service experience.
Skills and Competencies
Adhere to policies, procedures, and guidelines.
Assist customers with digital banking offerings.
Handle multiple priorities simultaneously.
Oversee large sums of cash.
Strong customer focus and relationship‑building skills.
Compensation and Benefits Region’s total rewards include a competitive base salary range of $39,221.63 to $44,700.00 with additional incentive opportunities. Benefits include paid vacation/sick time, 401(k) with company match, medical/dental/vision, disability, health savings account, flexible spending account, life insurance, parental leave, employee assistance program, and associate volunteer program. For a full overview of our benefits, visit
Regions Benefits .
Location Details Chelsea, Alabama
Equal Opportunity Employer Regions Bank is an Equal Opportunity Employer and encourages applicants from all backgrounds, including disabled and veterans, to apply.
Application Process Job applications are accepted electronically through the Regions career site. Positions may remain active longer than the minimum posting period as needed and may close at any time at the company’s discretion.
#J-18808-Ljbffr
Job Description As a Relationship Banker I you will process transactions, answer product and service inquiries, and build meaningful personal connections with customers. You will serve as the front‑line representative of Regions, helping customers understand and use our banking solutions.
Primary Responsibilities
Deliver a consistent optimal customer experience on the cash line while handling deposits, withdrawals, payments, and other typical teller transactions.
Answer customer inquiries regarding products and services and fulfill basic servicing requests such as new/replacement cards, information changes, PIN reset requests, reordering checks, and basic problem resolution.
Develop relationships with customers, remaining well‑informed about the customer’s relationship with the bank.
Educate customers on standard consumer products and digital solutions such as mobile, online, and ATM offerings.
Assist branch and fellow team members with basic tasks to aid in customer problem resolution.
Conduct outbound phone calls using generated customer and prospect lead lists to educate customers on emerging technology and assist with meeting their financial needs.
Refer customers to an internal team of experts when more complex financial goals and needs are recognized.
Follow all bank processes and procedures and adhere to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager; as a member of the branch team, ensure sound banking practices, managing, identifying and reporting operational risks.
Achieve branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions.
Requirements
High School Diploma or GED.
Ability to work Saturdays as needed.
Ability to handle cash and process cash transactions.
Ability to communicate in person, on the phone, and through electronic channels.
Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor.
Ability to walk and stand for extended periods of time.
Ability to lift up to twenty (20) pounds.
Preferred Experience
One (1) year of banking, cash‑handling, and/or customer service experience.
Skills and Competencies
Adhere to policies, procedures, and guidelines.
Assist customers with digital banking offerings.
Handle multiple priorities simultaneously.
Oversee large sums of cash.
Strong customer focus and relationship‑building skills.
Compensation and Benefits Region’s total rewards include a competitive base salary range of $39,221.63 to $44,700.00 with additional incentive opportunities. Benefits include paid vacation/sick time, 401(k) with company match, medical/dental/vision, disability, health savings account, flexible spending account, life insurance, parental leave, employee assistance program, and associate volunteer program. For a full overview of our benefits, visit
Regions Benefits .
Location Details Chelsea, Alabama
Equal Opportunity Employer Regions Bank is an Equal Opportunity Employer and encourages applicants from all backgrounds, including disabled and veterans, to apply.
Application Process Job applications are accepted electronically through the Regions career site. Positions may remain active longer than the minimum posting period as needed and may close at any time at the company’s discretion.
#J-18808-Ljbffr