Citizens Bank
Overview
At Citizens, we work together to make a difference for companies that are building, supplying, and serving industries and consumers across the country. As the
Commercial Operations Loan Specialist II , you will be responsible for the processing of commercial credit in support of underwriting during origination and/or ongoing portfolio management activities. You will communicate with internal and external customers to identify required information and provide status updates. You will maintain/update appropriate systems, determine and order necessary due diligence, assist with the transfer of credits, support the establishment and maintenance of virtual credit files, and prepare files for underwriting in accordance with the Policies and Procedures established by Business Banking Operations. You will provide general operational support for the Business Banking Operations department, enforce risk controls, maintain data governance, and comply with applicable policies, procedures, laws, and regulations. Most importantly, you will feel valued for who you are and be supported to achieve what is important to you, personally and professionally! Qualifications
An Associate or Bachelor's degree is preferred or 3-5 years of relevant business experience. A minimum of 3 years in Banking and/or Financial Services. Highly motivated and team-oriented. Analytical ability to expedite moderately complex problem resolution. Strong written and oral communication skills. Able to provide exceptional customer service and to effectively communicate with customers, colleagues, and all levels of management. Excellent organizational skills with the ability to manage multiple priorities in a time-sensitive environment while maintaining service level agreements. Ability to effectively manage a pipeline of credits, independently prioritizing activities. Prior work experience in a business/commercial lending environment is required with knowledge of customary products, practices and policies. Knowledge of SBA processing and real estate secured lending is preferred. Advanced knowledge of typical commercial loan documentation, financial statements and due diligence is required. Must be proficient with MS Word, Excel, and Outlook. Experience with AFS, RELAY, Salesforce, Alfresco, and CRM Dashboard is a plus. Equivalent work experience may be considered as an alternative to formal degree program completion. Hours & Work Schedule
Hours per Week: 40 Work Schedule: 8:00a - 5:00p EST, hybrid 4 days onsite, 1 day remote Note:
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
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At Citizens, we work together to make a difference for companies that are building, supplying, and serving industries and consumers across the country. As the
Commercial Operations Loan Specialist II , you will be responsible for the processing of commercial credit in support of underwriting during origination and/or ongoing portfolio management activities. You will communicate with internal and external customers to identify required information and provide status updates. You will maintain/update appropriate systems, determine and order necessary due diligence, assist with the transfer of credits, support the establishment and maintenance of virtual credit files, and prepare files for underwriting in accordance with the Policies and Procedures established by Business Banking Operations. You will provide general operational support for the Business Banking Operations department, enforce risk controls, maintain data governance, and comply with applicable policies, procedures, laws, and regulations. Most importantly, you will feel valued for who you are and be supported to achieve what is important to you, personally and professionally! Qualifications
An Associate or Bachelor's degree is preferred or 3-5 years of relevant business experience. A minimum of 3 years in Banking and/or Financial Services. Highly motivated and team-oriented. Analytical ability to expedite moderately complex problem resolution. Strong written and oral communication skills. Able to provide exceptional customer service and to effectively communicate with customers, colleagues, and all levels of management. Excellent organizational skills with the ability to manage multiple priorities in a time-sensitive environment while maintaining service level agreements. Ability to effectively manage a pipeline of credits, independently prioritizing activities. Prior work experience in a business/commercial lending environment is required with knowledge of customary products, practices and policies. Knowledge of SBA processing and real estate secured lending is preferred. Advanced knowledge of typical commercial loan documentation, financial statements and due diligence is required. Must be proficient with MS Word, Excel, and Outlook. Experience with AFS, RELAY, Salesforce, Alfresco, and CRM Dashboard is a plus. Equivalent work experience may be considered as an alternative to formal degree program completion. Hours & Work Schedule
Hours per Week: 40 Work Schedule: 8:00a - 5:00p EST, hybrid 4 days onsite, 1 day remote Note:
Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
#J-18808-Ljbffr