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USIC

Credit and Accounts Receivable Manager

USIC, Indianapolis, Indiana, us, 46262

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Overview Location:

9045 River Road, Indianapolis, IN 46240

This is an in-office position with a hybrid schedule offered.

Company Overview Performing over 80 million locates annually, USIC is the most trusted name in underground utility damage prevention. USIC also provides a full suite of utility services throughout North America. Our Mission: to deliver quality, efficient, safe, and innovative solutions to protect our partners’ infrastructure and critical assets. Our Culture is known as Living the SAFE-LIFE: Protecting Infrastructure, Protecting Our Communities, Protecting Ourselves.

Summary Reporting to Director of Billing and Accounts Receivable, the Credit and Accounts Receivable Manager will have direct responsibility for all aspects of credit and accounts receivable team. The ideal candidate must be able to manage relationships both internally and externally. Must have strong management, problem solving, and customer service skills with the ability to work in a fast-paced environment. This role will suit a strategic thinker with a hands-on approach, a strong background in B2B credit management, and a proven track record of improving collections performance and credit risk processes.

Responsibilities

Manage and develop a team of Accounts Receivable Specialists, fostering a collaborative environment focused on achieving measurable results.

Lead the transformation and professionalization of the credit and accounts receivable function, implementing best practices, controls, and automation where appropriate.

Develop and execute credit and collections strategies to meet and exceed financial goals, including bad debt reduction.

Conduct thorough credit assessments and proactively manage credit limits to minimize financial exposure within the organization.

Work closely with customers to resolve credit-related issues, build strong relationships, and facilitate timely payments.

Work with Regional Operations, Commercial, and Legal to address credit-related challenges and disputes and improve collections outcomes.

Take appropriate action on overdue accounts, including recommendation of legal action.

Analyze and make recommendations for bad debt adjustments and reserves.

Other applicable duties and projects assigned by Finance Leadership.

Qualifications

Bachelor's degree in business or equivalent experience

5-10 years of business credit and accounts receivable experience

Demonstrated understanding of Credit and AR metrics and data

Strong systems knowledge – ERP/CRM tools (e.g. SAP, Oracle, Workday, Salesforce) and Credit tools (D&B, Moody’s, etc.)

Strong understanding of credit risk, cash flow, and AR best practices

We are an Equal Opportunity Employer. Veterans are encouraged to apply.

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