BCI Brands
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Accounts Receivable / Chargeback Analyst
role at
BCI Brands
Our Company: Originally founded in 1975, BCI has continually evolved to become a leader in the women’s fashion industry. Launching initially with CHAUS and private label lines and then expanding into a multi-brand platform business, we have been at the forefront of market trends and the changing retail environment. Our brands, including CeCe, Vince Camuto, Ted Baker, 1.State and Parker, each serve unique customer demographics but are united in their commitment to quality and style. As we expand our presence, BCI remains dedicated to innovation, excellence, and women’s empowerment through fashion.
BCI Brands, based in New York, NY, is seeking a detail-oriented and results-driven AR Chargeback Analyst to join our team. This role is responsible for managing and disputing retailer chargebacks, ensuring compliance with vendor requirements, and supporting timely collections. The ideal candidate will bring at least two years of experience working with major U.S. retailers, strong Excel skills, and a solid understanding of factoring and chargeback processes. As a key liaison between customers, internal teams, and external partners, the AR Chargeback Analyst will play a critical role in safeguarding revenue, improving compliance, and driving process efficiency.
Responsibilities
General familiarity with major US retailer vendor compliance requirements
Research and dispute customer chargebacks at wholesale level (shortages, cost differences, shipping violations, EDI violations, etc.)
Make recommendations for better adherence to customer compliance
Correspond with all customers regarding timely collections of receivables and chargebacks
Experience in negotiating and reviewing all chargebacks for repayment or credit
Review weekly status reports with management
Communicate internally (Customer Operations, Sales, Logistics) as well as directly with customers to resolve all open claims
Work with the warehouse to ensure compliance of chargeback-related issues as well as the returns process
Process reconciliation, cash application, chargebacks, and write-offs with management approval
Research misapplied cash and unidentified payments by contacting customers
Work with Factor on invoice dispute notifications (provide invoice copies, PODs, etc. when needed)
Requirements
Minimum 2 years of experience working with large retailers, accessing portals to obtain claim copies, dispute chargebacks, etc.
Minimum 2 years of experience with factoring and chargebacks
Associate degree in Accounting, Finance, or other business-related function preferred, but not required; working experience may be considered in lieu of degree
Knowledge of Exenta, Simparel, or BlueCherry ERP & Carixa deduction management system is a plus, but not required
Knowledge of factoring process
Confident communicator with the ability to interact at all levels, including working closely with customers and cross-functional teams
Strong Excel capabilities, including X/VLOOKUP, Pivot Tables, etc. is a MUST
Experience working in retailer portals (preferably Belk, Nordstrom, Macy’s, Dillard’s, JCPenney and Walmart)
Results-oriented and comfortable working in a fast-paced environment requiring prioritization and ownership
Exceptional customer service skills
Good communication, organization, and analytical skills
Ability to adjust to changing priorities and workload while managing deadlines simultaneously
Positive and professional demeanor
Excellent written and verbal communication skills
The salary range for this full-time role is dependent upon experience between $75,000-$85,000.
Benefits
Health Benefits (Medical, Dental & Vision)
Life Insurance
Flexible Spending Account
401k Program
Paid Time Off
Robust Vacation Schedule
Training & Development
Growth Opportunities
BCI IS AN EQUAL OPPORTUNITY EMPLOYER
Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry citizenship, marital status, sexual orientation, transgender status, veteran’s status, genetic information, or as a qualified individual with a disability or any other characteristic in accordance with applicable law.
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Accounts Receivable / Chargeback Analyst
role at
BCI Brands
Our Company: Originally founded in 1975, BCI has continually evolved to become a leader in the women’s fashion industry. Launching initially with CHAUS and private label lines and then expanding into a multi-brand platform business, we have been at the forefront of market trends and the changing retail environment. Our brands, including CeCe, Vince Camuto, Ted Baker, 1.State and Parker, each serve unique customer demographics but are united in their commitment to quality and style. As we expand our presence, BCI remains dedicated to innovation, excellence, and women’s empowerment through fashion.
BCI Brands, based in New York, NY, is seeking a detail-oriented and results-driven AR Chargeback Analyst to join our team. This role is responsible for managing and disputing retailer chargebacks, ensuring compliance with vendor requirements, and supporting timely collections. The ideal candidate will bring at least two years of experience working with major U.S. retailers, strong Excel skills, and a solid understanding of factoring and chargeback processes. As a key liaison between customers, internal teams, and external partners, the AR Chargeback Analyst will play a critical role in safeguarding revenue, improving compliance, and driving process efficiency.
Responsibilities
General familiarity with major US retailer vendor compliance requirements
Research and dispute customer chargebacks at wholesale level (shortages, cost differences, shipping violations, EDI violations, etc.)
Make recommendations for better adherence to customer compliance
Correspond with all customers regarding timely collections of receivables and chargebacks
Experience in negotiating and reviewing all chargebacks for repayment or credit
Review weekly status reports with management
Communicate internally (Customer Operations, Sales, Logistics) as well as directly with customers to resolve all open claims
Work with the warehouse to ensure compliance of chargeback-related issues as well as the returns process
Process reconciliation, cash application, chargebacks, and write-offs with management approval
Research misapplied cash and unidentified payments by contacting customers
Work with Factor on invoice dispute notifications (provide invoice copies, PODs, etc. when needed)
Requirements
Minimum 2 years of experience working with large retailers, accessing portals to obtain claim copies, dispute chargebacks, etc.
Minimum 2 years of experience with factoring and chargebacks
Associate degree in Accounting, Finance, or other business-related function preferred, but not required; working experience may be considered in lieu of degree
Knowledge of Exenta, Simparel, or BlueCherry ERP & Carixa deduction management system is a plus, but not required
Knowledge of factoring process
Confident communicator with the ability to interact at all levels, including working closely with customers and cross-functional teams
Strong Excel capabilities, including X/VLOOKUP, Pivot Tables, etc. is a MUST
Experience working in retailer portals (preferably Belk, Nordstrom, Macy’s, Dillard’s, JCPenney and Walmart)
Results-oriented and comfortable working in a fast-paced environment requiring prioritization and ownership
Exceptional customer service skills
Good communication, organization, and analytical skills
Ability to adjust to changing priorities and workload while managing deadlines simultaneously
Positive and professional demeanor
Excellent written and verbal communication skills
The salary range for this full-time role is dependent upon experience between $75,000-$85,000.
Benefits
Health Benefits (Medical, Dental & Vision)
Life Insurance
Flexible Spending Account
401k Program
Paid Time Off
Robust Vacation Schedule
Training & Development
Growth Opportunities
BCI IS AN EQUAL OPPORTUNITY EMPLOYER
Applicants are considered regardless of race, color, religion, creed, age, sex, pregnancy, family responsibility, national origin or ancestry citizenship, marital status, sexual orientation, transgender status, veteran’s status, genetic information, or as a qualified individual with a disability or any other characteristic in accordance with applicable law.
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