Wheatland Bank, Division of Glacier Bank
Consumer Lender
Wheatland Bank, Division of Glacier Bank, Spokane, Washington, United States, 99254
Overview
Join to apply for the
Consumer Lender II
role at
Wheatland Bank, Division of Glacier Bank . The Consumer Loan Officer is responsible for gathering, analyzing and interpreting supporting information for consumer loan applications. The position prepares consumer loans for approval, counteroffers, and denials. This role ensures loans comply with loan policy, processes are followed according to procedures, and exceptions are maintained within the risk framework. The position supports and adheres to department lending policies and operational procedures consistent with overall company policies. The pay range for this position is $20.18-$30.26/hour. Duties and Responsibilities
Consumer Loans: Process all new applications in a timely manner, including ordering and reviewing flood insurance, title insurance, hazard insurance, and preparing the application for document preparation. Gather, analyze and interpret consumer loan applications and/or credit information for existing and prospective banking customers to process necessary file documentation. Create monthly reports from automated consumer loan system and Excel. Order and review flood certifications, title policies and appraisal requests. Provide assistance in the training of bank personnel on consumer lending related issues. Preparation and tracking of Adverse Action letters; quality control review of Adverse Action packages. Prepare and track decisioned loan follow-up letters. Answer questions from branch personnel regarding all consumer loan products, features, benefits, rates, application status, appraisals, flood certifications and title policies. Must comply with applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Assets Control. Remain up to date on governing Federal and State consumer regulations as they relate to Retail Lending. Additional Responsibilities
Adhere to Wheatland Bank Core Values. Keep management informed of area activities and significant problems. Provide exceptional customer service to all customers, internal and external, and represent Wheatland Bank professionally with confidentiality, regular attendance, and punctuality. Qualifications and Requirements
High school diploma and/or equivalent experience in consumer or residential lending. 2-4 years previous lending experience. 2 years of experience in consumer lending focusing on policy and procedures recommended but not required. Knowledge, Skills & Abilities
Understanding of all Consumer Loan Products including credit cards and regulations pertaining to interviewing an applicant and taking a credit application in person or over the phone. Self-driven, ambitious, goal-oriented with strong analytical, underwriting, customer service, and sales skills. Strong leadership traits, work ethic, written and verbal communication, and time management. Basic computer skills with proficiency in Microsoft Excel and Word. Accurate, punctual, dependable, and professional in appearance; ability to relate to others and convey information clearly. Good math and organizational skills to ensure complete, accurate loan documentation and follow-up. Excellent verbal and written communication for high-volume correspondence and calls; ability to maintain strict confidentiality. Ability to multi-task and handle complex tasks efficiently; strong analytical and attention to detail. Work Environment & Physical Demands
Work indoors in a climate-controlled shared work area with minimal noise. Must be able to sit, use hands in repetitive motions, talk and hear. Occasional standing, walking, lifting up to 35 lbs. Regular attendance and ability to work extended hours or travel off-site when required. Specific vision abilities include close visual acuity for data preparation, transcription, and reading. What We Offer
Compensation & Benefits:
Starting salary is dependent on experience and location. Benefits include medical, dental, vision, life insurance, health savings account options, EAP, retirement plan (401(k) and Profit-Sharing), short and long-term disability, education and training benefits, banking product discounts, and a generous PTO plan with paid holidays. PTO accruals depend on position, status, and experience. We are an Equal Opportunity Employer and qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. No recruiters or unsolicited agency referrals, please. We’re unlocking community knowledge in a new way. Experts add insights directly into articles with AI assistance.
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Join to apply for the
Consumer Lender II
role at
Wheatland Bank, Division of Glacier Bank . The Consumer Loan Officer is responsible for gathering, analyzing and interpreting supporting information for consumer loan applications. The position prepares consumer loans for approval, counteroffers, and denials. This role ensures loans comply with loan policy, processes are followed according to procedures, and exceptions are maintained within the risk framework. The position supports and adheres to department lending policies and operational procedures consistent with overall company policies. The pay range for this position is $20.18-$30.26/hour. Duties and Responsibilities
Consumer Loans: Process all new applications in a timely manner, including ordering and reviewing flood insurance, title insurance, hazard insurance, and preparing the application for document preparation. Gather, analyze and interpret consumer loan applications and/or credit information for existing and prospective banking customers to process necessary file documentation. Create monthly reports from automated consumer loan system and Excel. Order and review flood certifications, title policies and appraisal requests. Provide assistance in the training of bank personnel on consumer lending related issues. Preparation and tracking of Adverse Action letters; quality control review of Adverse Action packages. Prepare and track decisioned loan follow-up letters. Answer questions from branch personnel regarding all consumer loan products, features, benefits, rates, application status, appraisals, flood certifications and title policies. Must comply with applicable laws and regulations, including the Bank Secrecy Act, Patriot Act, and Office of Foreign Assets Control. Remain up to date on governing Federal and State consumer regulations as they relate to Retail Lending. Additional Responsibilities
Adhere to Wheatland Bank Core Values. Keep management informed of area activities and significant problems. Provide exceptional customer service to all customers, internal and external, and represent Wheatland Bank professionally with confidentiality, regular attendance, and punctuality. Qualifications and Requirements
High school diploma and/or equivalent experience in consumer or residential lending. 2-4 years previous lending experience. 2 years of experience in consumer lending focusing on policy and procedures recommended but not required. Knowledge, Skills & Abilities
Understanding of all Consumer Loan Products including credit cards and regulations pertaining to interviewing an applicant and taking a credit application in person or over the phone. Self-driven, ambitious, goal-oriented with strong analytical, underwriting, customer service, and sales skills. Strong leadership traits, work ethic, written and verbal communication, and time management. Basic computer skills with proficiency in Microsoft Excel and Word. Accurate, punctual, dependable, and professional in appearance; ability to relate to others and convey information clearly. Good math and organizational skills to ensure complete, accurate loan documentation and follow-up. Excellent verbal and written communication for high-volume correspondence and calls; ability to maintain strict confidentiality. Ability to multi-task and handle complex tasks efficiently; strong analytical and attention to detail. Work Environment & Physical Demands
Work indoors in a climate-controlled shared work area with minimal noise. Must be able to sit, use hands in repetitive motions, talk and hear. Occasional standing, walking, lifting up to 35 lbs. Regular attendance and ability to work extended hours or travel off-site when required. Specific vision abilities include close visual acuity for data preparation, transcription, and reading. What We Offer
Compensation & Benefits:
Starting salary is dependent on experience and location. Benefits include medical, dental, vision, life insurance, health savings account options, EAP, retirement plan (401(k) and Profit-Sharing), short and long-term disability, education and training benefits, banking product discounts, and a generous PTO plan with paid holidays. PTO accruals depend on position, status, and experience. We are an Equal Opportunity Employer and qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, mental or physical disability, genetic information, protected veteran status, or any other category protected by applicable laws. Glacier Bancorp, Inc. does not sponsor applicants for work visas. No recruiters or unsolicited agency referrals, please. We’re unlocking community knowledge in a new way. Experts add insights directly into articles with AI assistance.
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