Busey
Overview
Position Summary: The Relationship Banker role combines the duties of a teller with those of a relationship banker, offering personalized customer service, conducting financial transactions, and cross-selling products and services. The Relationship Banker is also responsible for handling complex banking tasks, such as opening new accounts and assisting with account maintenance, ensuring a seamless and comprehensive customer experience. Duties & Responsibilities
Customer Service & Relationship Building: Greet and engage customers in a friendly and professional manner, providing exceptional service to build lasting relationships. Identify customer needs and offer solutions through the bank’s products and services. Develop and maintain strong customer relationships through personalized service and proactive outreach, assisting with both routine and complex banking needs. Resolve customer concerns and issues promptly, ensuring a positive experience. Sales & Referrals: Promote and cross-sell bank products. Assist customers in understanding various product offerings and provide tailored financial advice, referring customers to other lines of business as appropriate. Account Management: Open and manage a variety of accounts. Assist with account maintenance tasks, such as updating account information, processing stop payments, and handling transfers. Provide assistance with and support for online banking services and digital banking tools. Loan & Credit Processing: Refer clients with credit needs to the appropriate banker or line of business. Transactions & Cash Handling: Process transactions with a high degree of accuracy. Balance cash drawer and ensure all transactions are correctly recorded at the end of each shift. Compliance & Risk Management: Adhere to all bank policies, procedures, and regulatory requirements to ensure accuracy and security of transactions. Maintain confidentiality of customer information and ensure compliance with privacy regulations. Monitor for potential fraud or suspicious activity, following bank procedures to address issues. Operational Support: Assist with branch operations and administrative tasks, including scanning, filing, organizing records, and maintaining operational reports. Support branch leadership with daily operations, including opening/closing procedures and ensuring compliance with security standards. Education & Experience
Knowledge Of: Strong sales and customer service skills Strong oral and written communication skills Basic math and accounting functions Ability To
Accurately count money Perform duties and make decisions under frequent time pressures Stand for extended periods of time Lift 50 pounds Education And Training
Requires a High School diploma. Requires previous banking and/or sales experience. Pursuant to the SAFE Act, all Relationship Bankers (if lending) must maintain current registration with the Nationwide Mortgage Licensing System & Registry (NMLS). If not active at hire, they must attain active registration upon employment. Failure to maintain active registration may lead to disciplinary action, up to termination. Requires knowledge of Microsoft Office. Benefits And Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. Base Pay Range: $16-$19/hour. Busey provides a competitive Total Rewards package including a benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. Eligible associates may have access to pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment. Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies. Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails. Seniorities, Employment Type, Job Function, Industries
Seniority level: Entry level Employment type: Full-time Job function: Finance and Sales Industries: Banking Referrals increase your chances of interviewing at Busey by 2x St Louis, MO $41,714 - $65,000 19 hours ago Glen Carbon, IL $44,621.78 - $53,030 1 month ago Related Roles
Relationship Manager I - Business Banking — St Louis, MO $55,000 - $98,000 3 weeks ago Universal Banker-North (Friendly Temple, Pagedale, Clayton, Dellwood, Hazelwood) — Wellston, MO $39,221.63 - $44,700 1 month ago Mascoutah, IL $39,221.63 - $44,700 2 weeks ago St Ann, MO $44,621.78 - $53,030 1 month ago Senior Small Business Relationship Banker (Clayton Branch) — Clayton, MO $51,530.08 - $59,570 15 hours ago Fifth Third Wealth Advisors, Relationship Manager — St Louis, MO $80,500 - $169,100 1 week ago University City, MO $44,621.78 - $53,030 1 week ago Shrewsbury, MO $39,221.63 - $44,700 1 month ago
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Position Summary: The Relationship Banker role combines the duties of a teller with those of a relationship banker, offering personalized customer service, conducting financial transactions, and cross-selling products and services. The Relationship Banker is also responsible for handling complex banking tasks, such as opening new accounts and assisting with account maintenance, ensuring a seamless and comprehensive customer experience. Duties & Responsibilities
Customer Service & Relationship Building: Greet and engage customers in a friendly and professional manner, providing exceptional service to build lasting relationships. Identify customer needs and offer solutions through the bank’s products and services. Develop and maintain strong customer relationships through personalized service and proactive outreach, assisting with both routine and complex banking needs. Resolve customer concerns and issues promptly, ensuring a positive experience. Sales & Referrals: Promote and cross-sell bank products. Assist customers in understanding various product offerings and provide tailored financial advice, referring customers to other lines of business as appropriate. Account Management: Open and manage a variety of accounts. Assist with account maintenance tasks, such as updating account information, processing stop payments, and handling transfers. Provide assistance with and support for online banking services and digital banking tools. Loan & Credit Processing: Refer clients with credit needs to the appropriate banker or line of business. Transactions & Cash Handling: Process transactions with a high degree of accuracy. Balance cash drawer and ensure all transactions are correctly recorded at the end of each shift. Compliance & Risk Management: Adhere to all bank policies, procedures, and regulatory requirements to ensure accuracy and security of transactions. Maintain confidentiality of customer information and ensure compliance with privacy regulations. Monitor for potential fraud or suspicious activity, following bank procedures to address issues. Operational Support: Assist with branch operations and administrative tasks, including scanning, filing, organizing records, and maintaining operational reports. Support branch leadership with daily operations, including opening/closing procedures and ensuring compliance with security standards. Education & Experience
Knowledge Of: Strong sales and customer service skills Strong oral and written communication skills Basic math and accounting functions Ability To
Accurately count money Perform duties and make decisions under frequent time pressures Stand for extended periods of time Lift 50 pounds Education And Training
Requires a High School diploma. Requires previous banking and/or sales experience. Pursuant to the SAFE Act, all Relationship Bankers (if lending) must maintain current registration with the Nationwide Mortgage Licensing System & Registry (NMLS). If not active at hire, they must attain active registration upon employment. Failure to maintain active registration may lead to disciplinary action, up to termination. Requires knowledge of Microsoft Office. Benefits And Compensation
Salary offered is based on factors, including but not limited to, the job duties, required qualifications and relevant experience, and local market trends. The role may be eligible for bonus or incentives based on company and individual performance. Base Pay Range: $16-$19/hour. Busey provides a competitive Total Rewards package including a benefits package offering 401(k) match, profit sharing, employee stock purchase plan, paid time off, medical, dental, vision, company-paid life insurance and long-term disability, supplemental voluntary life insurance, short-term and long-term disability, wellness incentives and an employee assistance program. Eligible associates may have access to pre-tax health savings accounts and flexible spending accounts. Visit Busey Total Rewards for more information. Equal Opportunity
Busey values a diverse and inclusive workplace and strives to recruit, develop and retain individuals with exceptional talent. A team with diverse talent, working together, is essential to Busey’s commitment of delivering service excellence. Busey is an Equal Opportunity Employer including Disability/Vets. Visit Busey.com/Careers to learn more about Busey’s Equal Opportunity Employment. Unsolicited Resumes
Busey Bank, and its subsidiaries, does not accept any liability for fees for resumes from recruiters or employment agencies. Busey may consider any candidate for whom an Agency has submitted an unsolicited resume and reserves the right to hire those candidate(s) without any financial obligation to the Agency, unless an Agreement is in place. Agencies without an Agreement are requested not to contact any associates of Busey with recruiting inquiries or resumes. Busey respectfully requests no phone calls or emails. Seniorities, Employment Type, Job Function, Industries
Seniority level: Entry level Employment type: Full-time Job function: Finance and Sales Industries: Banking Referrals increase your chances of interviewing at Busey by 2x St Louis, MO $41,714 - $65,000 19 hours ago Glen Carbon, IL $44,621.78 - $53,030 1 month ago Related Roles
Relationship Manager I - Business Banking — St Louis, MO $55,000 - $98,000 3 weeks ago Universal Banker-North (Friendly Temple, Pagedale, Clayton, Dellwood, Hazelwood) — Wellston, MO $39,221.63 - $44,700 1 month ago Mascoutah, IL $39,221.63 - $44,700 2 weeks ago St Ann, MO $44,621.78 - $53,030 1 month ago Senior Small Business Relationship Banker (Clayton Branch) — Clayton, MO $51,530.08 - $59,570 15 hours ago Fifth Third Wealth Advisors, Relationship Manager — St Louis, MO $80,500 - $169,100 1 week ago University City, MO $44,621.78 - $53,030 1 week ago Shrewsbury, MO $39,221.63 - $44,700 1 month ago
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