Ohio State University
Collections Senior Specialist page is loaded## Collections Senior Specialistlocations:
Columbus Campustime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R138087Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these .**Current Employees and Students:**If you are currently employed or enrolled as a student at The Ohio State University, please log in to
to use the internal application process.Welcome to The Ohio State University's career site.
We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:* Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.## Job Title:Collections Senior Specialist## Department:Business and Finance | Office of the BursarThe Collections Senior Specialist serves as a member of the central collection services area in the Office of the University Bursar. The Collections Senior Specialist provides fiscal, operational, consultative, and administrative support to students, parents, external customers, and departments. Serves as subject matter expert within the university in the areas of compliance and collection of past due student receivables, student loans and departmental accounts receivable. Requires expert understanding of multiple university systems, system integrations, university policies, and the operational procedures of student service areas and departments to resolve complex account issues.Requires a deep understanding of student registration and enrollment process, including financial aid, residency, records, and registration, and how these interact and impact student billing. Makes outbound calls and sends emails to debtors, references, places of employment, and third parties. Works collaboratively and develops working relationships with students, university staff, and outside entities. Functions with a high degree of autonomy. Performs special duties as assigned. Attends trainings, staff, department and project meeting. Handles sensitive and confidential information. May work evenings and weekends.**Required Qualifications:**Bachelor's degree in a related field, or equivalent combination of education and experience. Two (2) years of experience in collections and/or financial counseling; strong knowledge and understanding of first party collections; must possess strong negotiation skills; ability to work with a diverse population of students and staff; exceptional interpersonal and customer service skills; detail oriented; must possess strong organization, analytical and time management skills; able to manage multiple priorities and tasks; must possess excellent written and verbal communication skills; ability to work independently, as well as, collaboratively to solve problems; proficient in Microsoft Suite applications with moderate to advanced excel skills.**Desired Qualifications:**Peoplesoft Student Financials and Workday experience; knowledge and general understanding of university policies and procedures as it relates to delivery of services to students; collection experience in a higher education environment.**Function:** Finance**Sub-function:** Collections**Career Band:** Individual Contributor - Specialized**Career Level:** S2 - Experienced## Additional Information:**The Target Hiring Range for this position is $22.93 to $29.95 per hour.****Ohio State will not sponsor applicants for work visas for this position.**## Location:Student Academic Services (0160)## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check.
A drug screen or physical may be required during the post offer process.***Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the
section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the .The university is an equal opportunity employer, including veterans and disability.As required by Ohio Revised Code section
3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.**Each day, Buckeyes across the state and around the world make a lasting impact.**
The Ohio State University sets the stage for academic achievement and innovation. It's where friendships are forged, tradition is brought to life and a better global community is built. Our mission is as clear today as it was 150 years ago: to illuminate a pathway to education, research and health care that creates vibrant futures.Faculty and staff build the incomparable Buckeye spirit through collaboration, a strong sense of community and an unwavering commitment to excellence. Our strength comes from our ability to bring out the best in people and learn from Buckeyes of all backgrounds, passions and talents.Ohio State is a dynamic community where opportunity thrives and individuals transform themselves and their world. Positions are available in countless fields and specialties.Ohio State is a top-20 public university, and its Ohio State Wexner Medical Center is one of America’s leading academic health centers.Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions.Become a Buckeye and contribute to an incredible legacy that serves to guide our future and shape a better tomorrow. #J-18808-Ljbffr
Columbus Campustime type:
Full timeposted on:
Posted Yesterdayjob requisition id:
R138087Screen reader users may encounter difficulty with this site. For assistance with applying, please contact hr-accessibleapplication@osu.edu. If you have questions while submitting an application, please review these .**Current Employees and Students:**If you are currently employed or enrolled as a student at The Ohio State University, please log in to
to use the internal application process.Welcome to The Ohio State University's career site.
We invite you to apply to positions of interest. In order to ensure your application is complete, you must complete the following:* Ensure you have all necessary documents available when starting the application process. You can review the additional job description section on postings for documents that may be required.* Prior to submitting your application, please review and update (if necessary) the information in your candidate profile as it will transfer to your application.## Job Title:Collections Senior Specialist## Department:Business and Finance | Office of the BursarThe Collections Senior Specialist serves as a member of the central collection services area in the Office of the University Bursar. The Collections Senior Specialist provides fiscal, operational, consultative, and administrative support to students, parents, external customers, and departments. Serves as subject matter expert within the university in the areas of compliance and collection of past due student receivables, student loans and departmental accounts receivable. Requires expert understanding of multiple university systems, system integrations, university policies, and the operational procedures of student service areas and departments to resolve complex account issues.Requires a deep understanding of student registration and enrollment process, including financial aid, residency, records, and registration, and how these interact and impact student billing. Makes outbound calls and sends emails to debtors, references, places of employment, and third parties. Works collaboratively and develops working relationships with students, university staff, and outside entities. Functions with a high degree of autonomy. Performs special duties as assigned. Attends trainings, staff, department and project meeting. Handles sensitive and confidential information. May work evenings and weekends.**Required Qualifications:**Bachelor's degree in a related field, or equivalent combination of education and experience. Two (2) years of experience in collections and/or financial counseling; strong knowledge and understanding of first party collections; must possess strong negotiation skills; ability to work with a diverse population of students and staff; exceptional interpersonal and customer service skills; detail oriented; must possess strong organization, analytical and time management skills; able to manage multiple priorities and tasks; must possess excellent written and verbal communication skills; ability to work independently, as well as, collaboratively to solve problems; proficient in Microsoft Suite applications with moderate to advanced excel skills.**Desired Qualifications:**Peoplesoft Student Financials and Workday experience; knowledge and general understanding of university policies and procedures as it relates to delivery of services to students; collection experience in a higher education environment.**Function:** Finance**Sub-function:** Collections**Career Band:** Individual Contributor - Specialized**Career Level:** S2 - Experienced## Additional Information:**The Target Hiring Range for this position is $22.93 to $29.95 per hour.****Ohio State will not sponsor applicants for work visas for this position.**## Location:Student Academic Services (0160)## Position Type:Regular## Scheduled Hours:40## **Shift:**First Shift***Final candidates are subject to successful completion of a background check.
A drug screen or physical may be required during the post offer process.***Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the
section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the .The university is an equal opportunity employer, including veterans and disability.As required by Ohio Revised Code section
3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.**Each day, Buckeyes across the state and around the world make a lasting impact.**
The Ohio State University sets the stage for academic achievement and innovation. It's where friendships are forged, tradition is brought to life and a better global community is built. Our mission is as clear today as it was 150 years ago: to illuminate a pathway to education, research and health care that creates vibrant futures.Faculty and staff build the incomparable Buckeye spirit through collaboration, a strong sense of community and an unwavering commitment to excellence. Our strength comes from our ability to bring out the best in people and learn from Buckeyes of all backgrounds, passions and talents.Ohio State is a dynamic community where opportunity thrives and individuals transform themselves and their world. Positions are available in countless fields and specialties.Ohio State is a top-20 public university, and its Ohio State Wexner Medical Center is one of America’s leading academic health centers.Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions.Become a Buckeye and contribute to an incredible legacy that serves to guide our future and shape a better tomorrow. #J-18808-Ljbffr