General Dynamics Information Technology
Systems Administrator Tier I_ TS/SCI with Polygraph
General Dynamics Information Technology, Las Cruces, New Mexico, United States, 88005
Overview
Systems Administrator Tier I_ TS/SCI with Polygraph Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. This role requires U.S. citizenship and a Top Secret SCI clearance with polygraph. Responsibilities
Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. Provide IT Service Management functions and first level troubleshooting to all customers. Use procedures to perform identification, troubleshooting, and diagnosis of failures and restore system capability to operations. Analyze, diagnose, and isolate hardware failures and directly replace or coordinate replacement of hardware. Collect data for proper escalation and resolution by Tier 2/3. Perform network management services including monitoring device health, network performance, and utilization optimization. Monitor OS, COTS software, custom software, and manage resource memory allocations. Modify authorized user lists, user profiles, and perform file system maintenance. Understand ITSM processes and document work accurately through a ticketing system. Perform visual inspections of hardware and document findings; understand SLAs to ensure timely completion of work. Manage account requests and provide account management for personnel on multiple systems. Coordinate with functional leads, technicians, and POCs for systems within the program; interface with customers and government officials as required. Participate in special projects as required. Qualifications
Education: Technical training, certification(s) or degree with 3+ years of experience in a technical discipline, or equivalent combination of education, certifications, training, or work experience. Required Technical Skills: 3+ years of directly related experience in systems administration and analysis. Unix/Linux System Administration - Preferred Windows System Administration - Preferred Shift work (Panama Schedule: 12 hours/day for 7 days over a 2-week period) DoD IA Certification (current): either CompTIA Security+ CE OR CCNA-Security; Security+ CE preferred. Must attain the required DoD 8570 CE Certification within six months of hire. Note:
Privileged Users are subject to greater scrutiny and monitoring to ensure adherence to security policies. Zero-tolerance for security violations. Additional Details
Security Clearance Level: TS/SCI with Polygraph Location: On Customer Site, United States Citizenship Required Schedule: Panama rotating shift (6 AM–6 PM or 6 PM–6 AM) Work Location: USA NM Las Cruces Travel: Less than 10% Compensation and Benefits
Salary range: $63,750 - $86,250 (dependent on experience, location, and contractual requirements) 401(k) with company match; comprehensive health and wellness packages Professional growth opportunities including paid education and certifications Flexible work weeks where possible and various paid time off benefits Equal Opportunity Employer / Protected Veterans We are GDIT. A global technology and professional services company delivering solutions to government, defense, and intelligence communities. We encourage you to join our Talent Community to stay informed about career opportunities at gdit.com/tc.
#J-18808-Ljbffr
Systems Administrator Tier I_ TS/SCI with Polygraph Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. This role requires U.S. citizenship and a Top Secret SCI clearance with polygraph. Responsibilities
Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems. Provide IT Service Management functions and first level troubleshooting to all customers. Use procedures to perform identification, troubleshooting, and diagnosis of failures and restore system capability to operations. Analyze, diagnose, and isolate hardware failures and directly replace or coordinate replacement of hardware. Collect data for proper escalation and resolution by Tier 2/3. Perform network management services including monitoring device health, network performance, and utilization optimization. Monitor OS, COTS software, custom software, and manage resource memory allocations. Modify authorized user lists, user profiles, and perform file system maintenance. Understand ITSM processes and document work accurately through a ticketing system. Perform visual inspections of hardware and document findings; understand SLAs to ensure timely completion of work. Manage account requests and provide account management for personnel on multiple systems. Coordinate with functional leads, technicians, and POCs for systems within the program; interface with customers and government officials as required. Participate in special projects as required. Qualifications
Education: Technical training, certification(s) or degree with 3+ years of experience in a technical discipline, or equivalent combination of education, certifications, training, or work experience. Required Technical Skills: 3+ years of directly related experience in systems administration and analysis. Unix/Linux System Administration - Preferred Windows System Administration - Preferred Shift work (Panama Schedule: 12 hours/day for 7 days over a 2-week period) DoD IA Certification (current): either CompTIA Security+ CE OR CCNA-Security; Security+ CE preferred. Must attain the required DoD 8570 CE Certification within six months of hire. Note:
Privileged Users are subject to greater scrutiny and monitoring to ensure adherence to security policies. Zero-tolerance for security violations. Additional Details
Security Clearance Level: TS/SCI with Polygraph Location: On Customer Site, United States Citizenship Required Schedule: Panama rotating shift (6 AM–6 PM or 6 PM–6 AM) Work Location: USA NM Las Cruces Travel: Less than 10% Compensation and Benefits
Salary range: $63,750 - $86,250 (dependent on experience, location, and contractual requirements) 401(k) with company match; comprehensive health and wellness packages Professional growth opportunities including paid education and certifications Flexible work weeks where possible and various paid time off benefits Equal Opportunity Employer / Protected Veterans We are GDIT. A global technology and professional services company delivering solutions to government, defense, and intelligence communities. We encourage you to join our Talent Community to stay informed about career opportunities at gdit.com/tc.
#J-18808-Ljbffr