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JBS USA

IT/SCALE TECHNICIAN SUPERVISOR

JBS USA, Grand Island, Nebraska, United States, 68803

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IT/SCALE TECHNICIAN SUPERVISOR – JBS USA Grand Island, NE

Position Responsibilities

In charge of scales tech department and IT department

Support and manage all on premises computer/network equipment including servers, switches, copper and fiber cabling and desktop systems, mobile devices (Windows tablets/laptops, Android phones/tablets, rf scanners)

Sustainably document all Local Area Network IDF locations, ports, drops, panels, etc.

Sustainably document “Standard Operating Procedures” for site specific technologies in use at the facility

Support and manage IP camera server systems and connected IP camera hardware including configuration and maintenance

Provide hardware/software diagnostics and troubleshooting for network, hardware/software issues

Manage technology projects in compliance with IT hardware and security standards

Provide hardware and data network support for production computer systems

Support and ensure compliance of all cybersecurity policies at the production facility

Assist users with equipment procurement or new systems access

Other duties as needed

Skills & Experience

Five years related IT experience

In-depth knowledge and understanding of Windows security policy including user & group permissions, Active Directory, etc.

In-depth knowledge of troubleshooting and deployment of Windows10/11 Enterprise operating systems

Experience with Office 2016, 2019, 0365, Microsoft cloud technologies- MFA

Experience with Cisco IOS switch configuration and troubleshooting with a fundamental understanding of Cisco network VLAN technology

Experience and in-depth knowledge of Ethernet network cabling and connectivity

Must have excellent communication skills both written and verbal (Spanish language is a plus)

Must have strong customer service and support skills

Must be willing to work in a plant/industrial environment

Must be available and “on-call” for unexpected plant emergencies 24/7

Must be willing to travel if necessary (uncommon)

Educational Requirements High School Diploma/GED; Associates or Bachelor’s degree in IT related subject or discipline (CS, CIS) or equivalent experience. MCSA/MCSE, A+ Certification or equivalent experience.

EEO Statement EOE/VET/DISABLED

Seniority Level Mid-Senior level

Employment Type Other

Job Function Information Technology

Industries Farming

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