UofL Health
Visit Eligibility Valid Coordinator, Nucleus Building, 8:00a-4:30p
UofL Health, Louisville, Kentucky, us, 40201
Job Overview
Address
300 E. Market St. Louisville, KY 40202 Shift
First Shift (United States of America) Job Description Summary WE ARE HIRING! Location: 300 E. Market St., Louisville, KY 40202. UofL Physicians is one of the largest, multi-specialty physician practices in the Kentuckiana region. With over 700 providers, 200 practice locations and 78 specialties, UofL Physicians’ academic and community physicians care for all ages and stages of life, from pediatrics to geriatrics with compassion and expertise. UofL Physicians academic providers are professors and researchers at the UofL School of Medicine, teaching tomorrow’s physicians, leading research in medical advancements and bringing the most progressive, state-of-the-art health care to every patient. With more than 13,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care. Our Mission As an academic health care system, we will transform the health of the communities we serve through compassionate, innovative, patient-centered care. Position Summary And Purpose
Medical insurance verification of patient accounts to determine eligibility, benefits and co-pays due and ability to analyze patient accounts for outstanding balances as well. Pre work GECB hold bill alerts and update visit insurance. Must be detail oriented and possess strong communication and interpersonal skills with the ability to multi-task. Essential Functions
Verify patient eligibility six days out from appointment Determine patient’s benefits including deductibles, co-insurance and co-pay amounts Verify if authorizations are required and obtain, if necessary Verify benefits Call patients prior to appointment if there is a problem with patient’s insurance Work with patients to pay balances on account or create payment plan for balances due Work hold bill and marked event alerts Determine what is needed for the upcoming visit (e.g., consent, arrival form, ID, insurance card, picture) Work visit insurance and arrange FSC accordingly Other duties as assigned Other Functions
Maintains compliance with all company policies, procedures and standards of conduct Complies with HIPAA privacy and security requirements to maintain confidentiality at all times Performs other duties as assigned Education
High School Diploma or Equivalent required. Experience
At least five years of insurance experience, preferred Understand insurance policies and processes Ability to utilize insurance websites proficiently Ability to communicate effectively Ability to anticipate and adapt to change positively Must possess solid customer service skills Strong investigative and problem solving skills Extensive knowledge of Centricity Job Competency
The right candidates for this position must be dependable, professional and a team player. Language Ability
Takes initiative and willingness to help out Proactive—anticipates and plans for problems before they arise Service Excellence – responsive, informative, pleasant to work with, and able to provide timely, accurate information Organized – manages time effectively and prioritizes tasks Flexible—able to change direction as needed for the Department Critical thinking skills—ability to think through issues and identify appropriate options Strong work ethic—motivated, diligent and persistent, stays on task to completion Maintains a professional appearance at all times Interpersonal skills—able to build effective relationships with staff and stakeholders Team—ability to work with others, serve others, and collaborate to move processes forward Emotional Intelligence, Self-Awareness, Judgment, and Quality—ability to act professionally, maintain composure, and deliver accurate work Reasoning Ability
Able to critically think through complex patient situations and process improvements Able to assist others in developing clinical reasoning skills Computer Skills
Proficiency with required computer systems and any specialized programs used by the role Additional Responsibilities
Demonstrates a commitment to service, organization values and professionalism Maintains confidentiality and protects sensitive data Adheres to safety standards and guidelines Works collaboratively and supports team efforts Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
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Address
300 E. Market St. Louisville, KY 40202 Shift
First Shift (United States of America) Job Description Summary WE ARE HIRING! Location: 300 E. Market St., Louisville, KY 40202. UofL Physicians is one of the largest, multi-specialty physician practices in the Kentuckiana region. With over 700 providers, 200 practice locations and 78 specialties, UofL Physicians’ academic and community physicians care for all ages and stages of life, from pediatrics to geriatrics with compassion and expertise. UofL Physicians academic providers are professors and researchers at the UofL School of Medicine, teaching tomorrow’s physicians, leading research in medical advancements and bringing the most progressive, state-of-the-art health care to every patient. With more than 13,000 team members – physicians, surgeons, nurses, pharmacists and other highly-skilled health care professionals, UofL Health is focused on one mission: to transform the health of communities we serve through compassionate, innovative, patient-centered care. Our Mission As an academic health care system, we will transform the health of the communities we serve through compassionate, innovative, patient-centered care. Position Summary And Purpose
Medical insurance verification of patient accounts to determine eligibility, benefits and co-pays due and ability to analyze patient accounts for outstanding balances as well. Pre work GECB hold bill alerts and update visit insurance. Must be detail oriented and possess strong communication and interpersonal skills with the ability to multi-task. Essential Functions
Verify patient eligibility six days out from appointment Determine patient’s benefits including deductibles, co-insurance and co-pay amounts Verify if authorizations are required and obtain, if necessary Verify benefits Call patients prior to appointment if there is a problem with patient’s insurance Work with patients to pay balances on account or create payment plan for balances due Work hold bill and marked event alerts Determine what is needed for the upcoming visit (e.g., consent, arrival form, ID, insurance card, picture) Work visit insurance and arrange FSC accordingly Other duties as assigned Other Functions
Maintains compliance with all company policies, procedures and standards of conduct Complies with HIPAA privacy and security requirements to maintain confidentiality at all times Performs other duties as assigned Education
High School Diploma or Equivalent required. Experience
At least five years of insurance experience, preferred Understand insurance policies and processes Ability to utilize insurance websites proficiently Ability to communicate effectively Ability to anticipate and adapt to change positively Must possess solid customer service skills Strong investigative and problem solving skills Extensive knowledge of Centricity Job Competency
The right candidates for this position must be dependable, professional and a team player. Language Ability
Takes initiative and willingness to help out Proactive—anticipates and plans for problems before they arise Service Excellence – responsive, informative, pleasant to work with, and able to provide timely, accurate information Organized – manages time effectively and prioritizes tasks Flexible—able to change direction as needed for the Department Critical thinking skills—ability to think through issues and identify appropriate options Strong work ethic—motivated, diligent and persistent, stays on task to completion Maintains a professional appearance at all times Interpersonal skills—able to build effective relationships with staff and stakeholders Team—ability to work with others, serve others, and collaborate to move processes forward Emotional Intelligence, Self-Awareness, Judgment, and Quality—ability to act professionally, maintain composure, and deliver accurate work Reasoning Ability
Able to critically think through complex patient situations and process improvements Able to assist others in developing clinical reasoning skills Computer Skills
Proficiency with required computer systems and any specialized programs used by the role Additional Responsibilities
Demonstrates a commitment to service, organization values and professionalism Maintains confidentiality and protects sensitive data Adheres to safety standards and guidelines Works collaboratively and supports team efforts Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community
#J-18808-Ljbffr