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First Financial Bank Texas

Retail Banker II

First Financial Bank Texas, Abilene, Texas, us, 79608

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Retail Banker II

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First Financial Bank Texas Office Location: Abilene, Texas, United States

Overview We’re always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you’re challenged, valued and empowered every day. We strive to be the best destination for the industry’s top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done.

Job Description

Scope/Contacts: Incumbent will primarily perform Teller and/or Personal Banker duties. This position requires frequent face to face, written correspondence or telephone contact with customers and bank employees. Must exercise good customer relations skills at all times. This position may report to more than one officer. The incumbent also has frequent contact with other departments in providing full banking services to customers. Results of work are reviewed, and performance is measured against specific goals. Physical effort required is above average.

Responsibilities

Process deposit and withdrawal transactions based on the Bank's policies and procedures.

Other functions could include but are not limited to:

answering phone,

processing treasury tax and loan payments,

savings bonds,

loan payments,

mail deposits,

safe deposit boxes

and other financial transactions.

Possess an in-depth knowledge of retail services and products.

Provide customer service by selling and servicing all account products (checking, savings, certificate of deposits, IRA, check orders).

Cross-train in image capture processes.

Actively participate in the Customer Service First sales and service culture, support the values of the organization, and follow established Bank policies and procedures.

Periodic travel to Abilene or other Bank Regions for training is required.

Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation.

Qualifications

MINIMUM QUALIFICATIONS:

A self-starting team player with High school diploma or GED

College degree or twelve months’ customer contact and sales experience required

Banking experience preferred

Requires communication and sales skills

Mathematical and general business knowledge normally acquired by a high school graduate with minimum typing and calculator skills

Most important to this position are customer relations, accuracy, speed, detail, flexibility and judgment, and courteous, professional demeanor, along with the ability to handle multi tasks

Commitment to providing “WOW” customer service is required

Proficiency with Teller machines, calculator, keyboard, encoder, image capture/scanner, Oscar (ATM cards), SEI Trust System, Streamline and Vertex

Accurate processing of data/accounting entries and proficiency in Word and Excel

Ability to work flexible hours and/or extended hours as business requires

Periodic travel to Abilene or other Bank Regions for training is required

Saturday hours and holiday hours may be a requirement based on your branch location’s hours of operation

EEO and Other Details Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Seniority level

Entry level

Employment type

Full-time

Job function

Finance and Sales

Industries

Banking

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