Capital City Bank Group, Inc.
Universal Associate (Teller & Personal Banker) - Branford
Capital City Bank Group, Inc., Branford, Florida, United States, 32008
Job Description
Join Capital City Bank Group, Inc. as a Universal Associate (Teller & Personal Banker) in Branford. Description The Universal Associate position provides prompt, efficient, and friendly service to clients. This role assists clients with their banking needs and provides information about Bank products and services. General Summary The Universal Associate (UA) assists clients with banking needs, introduces clients to technology, and identifies opportunities to satisfy clients’ financial needs and goals. A Universal Associate will be responsive to both Personal Banker and Teller needs of clients. Principal Duties and Responsibilities Must be energetic, engaging, and able to handle various client interactions with innovative banking technologies. Opens, closes, services, and supports all accounts, products, and services. Uses various programs to ensure work is completed accurately and in compliance with regulations. Responds to client questions or concerns in a quick, courteous, and friendly manner. Cross-sells Bank products and services to meet client needs and attain individual, division, and Bank goals. Enters data, updates, and maintains client information and status of referrals and leads. Follows procedures for open/close office and robbery response. Educates clients regarding ID fraud and phishing scams. Processes consumer and commercial transactions. Keeps cash secure and maintains a high level of safety and security. Follows procedures, including researching and locating outages. Attends meetings and training sessions as required. Knowledge, Skills, and Abilities Required Experience in client service, sales, and cash handling. Requires concentration to avoid mistakes in counting cash. Proficiency in data entry/typing. Ability to perform basic mathematical computations. Ability to stand and/or sit for long periods. Ability to apply initiative and work with minimal supervision. Ability to exercise sound and reasonable judgment. Sales, retail, and/or referral experience is preferable. Must have attained the age of 18 for coverage under insurance bond. Education Minimum high school diploma or equivalent required. Relevant client service and referral experience may substitute for the education requirement. Working Conditions Works at desk in lobby and behind Teller line. Regular face-to-face contact with clients. Repetitive motions. Close visual acuity. Some lifting of heavy coins. Position requires sitting, standing, stooping, kneeling, and squatting. Benefits Medical, Dental, and Vision. Life Insurance. 401(k) with Matching. Flexible Spending Accounts. Tuition Assistance. Stock Purchase. Discounts on Products and Services. EOE/Protected Veterans/Disabled/Drug Free
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Join Capital City Bank Group, Inc. as a Universal Associate (Teller & Personal Banker) in Branford. Description The Universal Associate position provides prompt, efficient, and friendly service to clients. This role assists clients with their banking needs and provides information about Bank products and services. General Summary The Universal Associate (UA) assists clients with banking needs, introduces clients to technology, and identifies opportunities to satisfy clients’ financial needs and goals. A Universal Associate will be responsive to both Personal Banker and Teller needs of clients. Principal Duties and Responsibilities Must be energetic, engaging, and able to handle various client interactions with innovative banking technologies. Opens, closes, services, and supports all accounts, products, and services. Uses various programs to ensure work is completed accurately and in compliance with regulations. Responds to client questions or concerns in a quick, courteous, and friendly manner. Cross-sells Bank products and services to meet client needs and attain individual, division, and Bank goals. Enters data, updates, and maintains client information and status of referrals and leads. Follows procedures for open/close office and robbery response. Educates clients regarding ID fraud and phishing scams. Processes consumer and commercial transactions. Keeps cash secure and maintains a high level of safety and security. Follows procedures, including researching and locating outages. Attends meetings and training sessions as required. Knowledge, Skills, and Abilities Required Experience in client service, sales, and cash handling. Requires concentration to avoid mistakes in counting cash. Proficiency in data entry/typing. Ability to perform basic mathematical computations. Ability to stand and/or sit for long periods. Ability to apply initiative and work with minimal supervision. Ability to exercise sound and reasonable judgment. Sales, retail, and/or referral experience is preferable. Must have attained the age of 18 for coverage under insurance bond. Education Minimum high school diploma or equivalent required. Relevant client service and referral experience may substitute for the education requirement. Working Conditions Works at desk in lobby and behind Teller line. Regular face-to-face contact with clients. Repetitive motions. Close visual acuity. Some lifting of heavy coins. Position requires sitting, standing, stooping, kneeling, and squatting. Benefits Medical, Dental, and Vision. Life Insurance. 401(k) with Matching. Flexible Spending Accounts. Tuition Assistance. Stock Purchase. Discounts on Products and Services. EOE/Protected Veterans/Disabled/Drug Free
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