Humana
Overview
Join to apply for the Telephonic Intermediate Care Coach role at Humana Base pay range $59,300.00/yr - $80,900.00/yr Responsibilities
Employs a variety of strategies, approaches and techniques to support a member's optimal wellness state by coordinating services & resources telephonically. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through use of assessments, data, conversations with member, and active care planning. Acts as mentor and participates in the training of other Care Coaches. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. Required Qualifications
Bachelor’s degree in a health or social service-related field or LPN licensure in Illinois. 3 or more years of case management experience. Experience utilizing Microsoft Word, Excel and Outlook. Experience with electronic information applications/software programs. Experience with health promotion, coaching and wellness. Prior experience with Medicare & Medicaid recipients. Managed care experience. Preferred Qualifications
Bilingual English/Spanish. Case Management Certification (CCM). Master's degree in a health or social service-related field. Applicable state license in field of study. Knowledge of community health and social service agencies and additional community resources. Experience with case management, discharge planning and patient education for adult acute care. Clinical experience in acute, rehab or long term acute care settings. Additional Information
Workstyle: Remote, work from home. Work Location: Illinois preferred Typical work days/hours: Monday – Friday, 8:00am – 5:00pm CST, occasional flexibility in scheduling may be required to accommodate member needs. Other Details
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours: 40 Pay Range: This description reflects a good faith estimate of starting base pay for full-time employment at posting. Pay may vary by location and experience. $59,300 - $80,900 per year. Description Of Benefits
Humana offers competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement plan, time off, disability, life insurance and more. About Us
Humana Inc. (NYSE: HUM) is committed to putting health first – for teammates, customers and the company. Through Humana insurance services and CenterWell healthcare services, we aim to help people achieve their best health. Equal Opportunity Employer
Humana does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana also affirms actions under 503 and VEVRAA to employ individuals with disability or protected veteran status, based on valid job requirements. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Insurance
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Join to apply for the Telephonic Intermediate Care Coach role at Humana Base pay range $59,300.00/yr - $80,900.00/yr Responsibilities
Employs a variety of strategies, approaches and techniques to support a member's optimal wellness state by coordinating services & resources telephonically. Identifies and resolves barriers that hinder effective care. Ensures patient is progressing towards desired outcomes by continuously monitoring patient care through use of assessments, data, conversations with member, and active care planning. Acts as mentor and participates in the training of other Care Coaches. Understands department, segment, and organizational strategy and operating objectives, including their linkages to related areas. Makes decisions regarding own work methods, occasionally in ambiguous situations, and requires minimal direction and receives guidance where needed. Follows established guidelines/procedures. Required Qualifications
Bachelor’s degree in a health or social service-related field or LPN licensure in Illinois. 3 or more years of case management experience. Experience utilizing Microsoft Word, Excel and Outlook. Experience with electronic information applications/software programs. Experience with health promotion, coaching and wellness. Prior experience with Medicare & Medicaid recipients. Managed care experience. Preferred Qualifications
Bilingual English/Spanish. Case Management Certification (CCM). Master's degree in a health or social service-related field. Applicable state license in field of study. Knowledge of community health and social service agencies and additional community resources. Experience with case management, discharge planning and patient education for adult acute care. Clinical experience in acute, rehab or long term acute care settings. Additional Information
Workstyle: Remote, work from home. Work Location: Illinois preferred Typical work days/hours: Monday – Friday, 8:00am – 5:00pm CST, occasional flexibility in scheduling may be required to accommodate member needs. Other Details
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours: 40 Pay Range: This description reflects a good faith estimate of starting base pay for full-time employment at posting. Pay may vary by location and experience. $59,300 - $80,900 per year. Description Of Benefits
Humana offers competitive benefits that support whole-person well-being, including medical, dental and vision benefits, 401(k) retirement plan, time off, disability, life insurance and more. About Us
Humana Inc. (NYSE: HUM) is committed to putting health first – for teammates, customers and the company. Through Humana insurance services and CenterWell healthcare services, we aim to help people achieve their best health. Equal Opportunity Employer
Humana does not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. Humana also affirms actions under 503 and VEVRAA to employ individuals with disability or protected veteran status, based on valid job requirements. Seniority level
Mid-Senior level Employment type
Full-time Job function
Other Industries
Insurance
#J-18808-Ljbffr