Regions Bank
Relationship Banker II (Mall Branch)
Regions Bank, Hot Springs National Park, Arkansas, United States, 71907
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law.
Job Description: At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role offers an exciting opportunity for candidates with retail or sales experience that are interested in beginning a career with opportunities for growth, development, and upward mobility.
Regions' mission is to make life better for our customers and communities, and we are looking for candidates committed to helping customers reach their financial goals by understanding and meeting customer needs. The successful candidate should be individually driven and competitive, as well as motivated to work as a team to achieve a common goal.
Primary Responsibilities
Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions. Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones. Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types. Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier. Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose. Owns and resolves customer issues. Refers customers to an internal team of experts when complex financial goals and needs are recognized. Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager. This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. Requirements
High School Diploma or GED. Ability to work Saturdays as needed. Ability to handle cash and process cash transactions. Ability to communicate in person, on the phone, and through electronic channels. Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor. Ability to walk and stand for extended periods of time. Ability to lift up to twenty (20) pounds. Preferences
Bachelor’s degree. Life Insurance License. One (1) year of cash-handling, banking, and/or customer service experience. Skills and Competencies
Ability to adhere to policies, procedures, and guidelines. Ability to assist customers with digital banking offerings. Ability to handle multiple priorities simultaneously. Ability to oversee large sums of cash. Excellent relationship-building skills. Strong communication and customer focus. Position Type:
Full time. Compensation Details:
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Job Range Target:
Minimum: $40,159.60 USD, Median: $47,727.00 USD. Incentive Pay Plans:
This role is eligible to participate in a commission incentive plan and a formulaic incentive plan. Benefits Information
Paid Vacation/Sick Time. 401K with Company Match. Medical, Dental and Vision Benefits. Disability Benefits. Health Savings Account. Flexible Spending Account. Life Insurance. Parental Leave. Employee Assistance Program. Associate Volunteer Program. Location Details:
Mall Location: Hot Springs, Arkansas. Equal Opportunity Employer/including Disabled/Veterans.
#J-18808-Ljbffr
Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions. Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones. Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types. Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier. Provides a consistent optimal customer experience, which may consist of sharing responsibility for greeting customers and processing transactions to ensure customers bank when, where, and how they choose. Owns and resolves customer issues. Refers customers to an internal team of experts when complex financial goals and needs are recognized. Follows all bank processes and procedures and adheres to applicable laws and regulations, including completing duties delegated and assigned by the Branch Manager. This position requires the tracking of time for hours worked in excess of 40 per week and is eligible for overtime under the Fair Labor Standards Act. This position is incentive eligible. Requirements
High School Diploma or GED. Ability to work Saturdays as needed. Ability to handle cash and process cash transactions. Ability to communicate in person, on the phone, and through electronic channels. Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor. Ability to walk and stand for extended periods of time. Ability to lift up to twenty (20) pounds. Preferences
Bachelor’s degree. Life Insurance License. One (1) year of cash-handling, banking, and/or customer service experience. Skills and Competencies
Ability to adhere to policies, procedures, and guidelines. Ability to assist customers with digital banking offerings. Ability to handle multiple priorities simultaneously. Ability to oversee large sums of cash. Excellent relationship-building skills. Strong communication and customer focus. Position Type:
Full time. Compensation Details:
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Job Range Target:
Minimum: $40,159.60 USD, Median: $47,727.00 USD. Incentive Pay Plans:
This role is eligible to participate in a commission incentive plan and a formulaic incentive plan. Benefits Information
Paid Vacation/Sick Time. 401K with Company Match. Medical, Dental and Vision Benefits. Disability Benefits. Health Savings Account. Flexible Spending Account. Life Insurance. Parental Leave. Employee Assistance Program. Associate Volunteer Program. Location Details:
Mall Location: Hot Springs, Arkansas. Equal Opportunity Employer/including Disabled/Veterans.
#J-18808-Ljbffr