International Education
Senior Student Accounts Specialist
International Education, Irvine, California, United States, 92713
Job Details
Job Location: California Irvine IEC - Irvine, CA
Salary Range: $28.00 - $30.00 Hourly
Description The position is responsible for assisting with awarding and cash management activities Coordinates collection activities of the institutional loan program including accounting, reconciliation, and third-party agency funding and student account activities of the Campus. Positions assigned to this classification are a paraprofessional and will have a high technical knowledge of financial aid programs and procedures to independently assist campuses and other professionals over the phone and via electronic correspondence. The position requires analytical skills and the ability to work independently and with a sense of urgency. In addition, the position requires that all job responsibilities are completed accurately and compliantly in accordance with Title IV regulations. This role is not remote or hybrid and will work on site at the corporate office in Irvine.
Primary/Essential Duties and Responsibilities
Complies with all Federal, State, accreditation and institutional policies and procedures.
Responsible for the custody, collection and protection of Campus funds.
Full accountability for petty cash: safeguarding, distributing funds, reconciling, requesting replenishment.
Train and mentor new team members
Provide exceptional customer service to both internal and external customers
Collect payments from active cash paying students and issue receipts.
Prepare invoices and make follow up collection calls for agency-referred students.
Post all charges, receipts, funds and refunds to student accounts.
Ensure accuracy and integrity of student account balances.
Reviews and assists with originations and disbursements for federal financial aid.
Reviews award eligibility and submits originations for federal and private student loans.
Maintains knowledge of Title IV awarding and cash management rules and regulations.
Re-write and re-negotiate institutional loans as necessary with delinquent borrowers to ensure positive portfolio performance.
Monitor, manage and coordinate institutional loan program with Financial Planning and third-party servicing agents.
Reduce default and delinquencies of institutional loan program and ensure positive performance of institutional loan program.
Ability to post Title IV funds to account ledger and cash disbursement rosters.
Provide exceptional customer service to both internal and external customers
Enforce corporate collection and delinquency policy with students.
Qualifications
At least 2 years of experience in a financial aid department of an accredited college or university with direct responsibility for processing Title IV activities, programs and funding preferred.
Associate’s degree or comparable work experience required. Bachelor’s degree with coursework in math, business, finance, auditing or accounting preferred.
Excellent customer service, oral and written communication and presentation skills.
Ability to work effectively as a member of a team.
Proficiency in MS Office, especially MS Excel
Ability to meet deadlines and execute multiple priorities
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Salary Range: $28.00 - $30.00 Hourly
Description The position is responsible for assisting with awarding and cash management activities Coordinates collection activities of the institutional loan program including accounting, reconciliation, and third-party agency funding and student account activities of the Campus. Positions assigned to this classification are a paraprofessional and will have a high technical knowledge of financial aid programs and procedures to independently assist campuses and other professionals over the phone and via electronic correspondence. The position requires analytical skills and the ability to work independently and with a sense of urgency. In addition, the position requires that all job responsibilities are completed accurately and compliantly in accordance with Title IV regulations. This role is not remote or hybrid and will work on site at the corporate office in Irvine.
Primary/Essential Duties and Responsibilities
Complies with all Federal, State, accreditation and institutional policies and procedures.
Responsible for the custody, collection and protection of Campus funds.
Full accountability for petty cash: safeguarding, distributing funds, reconciling, requesting replenishment.
Train and mentor new team members
Provide exceptional customer service to both internal and external customers
Collect payments from active cash paying students and issue receipts.
Prepare invoices and make follow up collection calls for agency-referred students.
Post all charges, receipts, funds and refunds to student accounts.
Ensure accuracy and integrity of student account balances.
Reviews and assists with originations and disbursements for federal financial aid.
Reviews award eligibility and submits originations for federal and private student loans.
Maintains knowledge of Title IV awarding and cash management rules and regulations.
Re-write and re-negotiate institutional loans as necessary with delinquent borrowers to ensure positive portfolio performance.
Monitor, manage and coordinate institutional loan program with Financial Planning and third-party servicing agents.
Reduce default and delinquencies of institutional loan program and ensure positive performance of institutional loan program.
Ability to post Title IV funds to account ledger and cash disbursement rosters.
Provide exceptional customer service to both internal and external customers
Enforce corporate collection and delinquency policy with students.
Qualifications
At least 2 years of experience in a financial aid department of an accredited college or university with direct responsibility for processing Title IV activities, programs and funding preferred.
Associate’s degree or comparable work experience required. Bachelor’s degree with coursework in math, business, finance, auditing or accounting preferred.
Excellent customer service, oral and written communication and presentation skills.
Ability to work effectively as a member of a team.
Proficiency in MS Office, especially MS Excel
Ability to meet deadlines and execute multiple priorities
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