Hyatt House
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Night Audit - Part Time
role at
Hyatt House
Our hotel in Center City is located in the heart of Charlotte’s bustling Uptown neighborhood, just steps from world-class restaurants, museums and sports venues. Whether you’re in town for an overnight trip or an extended stay, choose from comfortable rooms, studios, suites, and residences in a convenient location that promises North Carolina charm and hospitality.
Key Responsibilities
Guest Service Excellence: Provide friendly and efficient service to guests during the overnight shift, including checking in/out guests and responding to inquiries or concerns.
Night Audit Procedures: Perform the night audit function by reviewing and reconciling daily transactions in the hotel’s property management system, ensuring accuracy in guest accounts, charges, and payments.
End‑of‑Day Reports: Prepare financial reports for the hotel, including room revenue, adjustments, taxes, and fees. Ensure that all charges are posted correctly and the system is balanced.
Cash Handling: Maintain accurate cash drawers, process payments, and manage any discrepancies. Securely handle guest payments and other financial transactions.
Security and Safety: Ensure the safety and security of hotel guests, staff, and property overnight. Conduct regular checks of the premises, including entrances and public spaces.
Communication: Communicate with other hotel departments (e.g., housekeeping, maintenance) to relay guest requests, issues, or follow‑up needed during the night shift.
Miscellaneous Duties: Handle any guest requests or situations that may arise during the night, such as wake‑up calls, reservations, or special accommodations.
Qualifications
Previous experience in a front desk, guest services, or hotel operations role preferred.
Strong attention to detail and organizational skills.
Basic knowledge of accounting and financial procedures.
Ability to work independently and manage time effectively.
Excellent communication and interpersonal skills, both verbal and written.
Proficiency in Microsoft Office and hotel property management systems (PMS).
Ability to handle multiple tasks and remain calm under pressure.
Ability to work overnight shifts, including weekends and holidays. The preferred schedule will be for Friday and Saturday or Saturday and Sunday availability.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
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Night Audit - Part Time
role at
Hyatt House
Our hotel in Center City is located in the heart of Charlotte’s bustling Uptown neighborhood, just steps from world-class restaurants, museums and sports venues. Whether you’re in town for an overnight trip or an extended stay, choose from comfortable rooms, studios, suites, and residences in a convenient location that promises North Carolina charm and hospitality.
Key Responsibilities
Guest Service Excellence: Provide friendly and efficient service to guests during the overnight shift, including checking in/out guests and responding to inquiries or concerns.
Night Audit Procedures: Perform the night audit function by reviewing and reconciling daily transactions in the hotel’s property management system, ensuring accuracy in guest accounts, charges, and payments.
End‑of‑Day Reports: Prepare financial reports for the hotel, including room revenue, adjustments, taxes, and fees. Ensure that all charges are posted correctly and the system is balanced.
Cash Handling: Maintain accurate cash drawers, process payments, and manage any discrepancies. Securely handle guest payments and other financial transactions.
Security and Safety: Ensure the safety and security of hotel guests, staff, and property overnight. Conduct regular checks of the premises, including entrances and public spaces.
Communication: Communicate with other hotel departments (e.g., housekeeping, maintenance) to relay guest requests, issues, or follow‑up needed during the night shift.
Miscellaneous Duties: Handle any guest requests or situations that may arise during the night, such as wake‑up calls, reservations, or special accommodations.
Qualifications
Previous experience in a front desk, guest services, or hotel operations role preferred.
Strong attention to detail and organizational skills.
Basic knowledge of accounting and financial procedures.
Ability to work independently and manage time effectively.
Excellent communication and interpersonal skills, both verbal and written.
Proficiency in Microsoft Office and hotel property management systems (PMS).
Ability to handle multiple tasks and remain calm under pressure.
Ability to work overnight shifts, including weekends and holidays. The preferred schedule will be for Friday and Saturday or Saturday and Sunday availability.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
#J-18808-Ljbffr