Regions Bank
Relationship Banker II (Lincoln Trail Branch)
Regions Bank, Fairview Heights, Illinois, United States, 62208
Relationship Banker II (Lincoln Trail Branch)
Location: Fairview Heights, Illinois Position Type: Full time Overview
At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role offers an opportunity for candidates with retail or sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility. Primary Responsibilities
Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier Provides a consistent optimal customer experience, including greeting customers and processing transactions to ensure customers bank when, where, and how they choose Owns and resolves customer issues Refs to an internal team of experts when complex financial goals and needs are recognized Follows all bank processes and procedures and adheres to applicable laws and regulations, including duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices and manages operational risks Requirements
High School Diploma or GED Ability to work Saturdays as needed Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor Ability to walk and stand for extended periods of time Ability to lift up to twenty (20) pounds Preferences
Bachelor’s degree Life Insurance License One (1) year of cash-handling, banking, and/or customer service experience Skills And Competencies
Ability to adhere to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to oversee large sums of cash Excellent relationship-building skills Strong communication and customer focus Compensation And Benefits
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Pay varies by experience, skills, knowledge, contribution, location, and performance. Minimum Job Range Target: $44,621.78 USD Median: $53,030.00 USD This role is eligible to participate in a commission incentive plan; potential to earn incentives based on performance against defined metrics and goals. Benefits information includes Paid Vacation/Sick Time, 401K with Company Match, Medical/Dental/Vision, Disability Benefits, Health Savings Account, Flexible Spending Account, Life Insurance, Parental Leave, Employee Assistance Program, and Associate Volunteer Program. Equal Opportunity Employer
Equal Opportunity Employer/including Disabled/Veterans. Regions accepts electronic applications through our career site for a minimum of five business days from posting. Job postings for higher-volume positions may remain active longer due to business need and may be closed at any time thereafter at the discretion of the company.
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Location: Fairview Heights, Illinois Position Type: Full time Overview
At Regions, the Relationship Banker II is responsible for meeting with customers and prospects both in person and on the phone to determine their financial needs, and meeting those needs by proactively offering appropriate products, services, and guidance to achieve their financial goals. This role offers an opportunity for candidates with retail or sales experience who are interested in beginning a career with opportunities for growth, development, and upward mobility. Primary Responsibilities
Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions’ solutions Conducts outbound phone calls using generated customer and prospect lead lists to expand existing customer relationships and acquire new ones Educates and advises customers on Regions’ Consumer and Business products and services, including all loan and deposit types Educates customers on emerging technology and digital solutions such as mobile, online, and ATM offerings, all designed to make banking easier Provides a consistent optimal customer experience, including greeting customers and processing transactions to ensure customers bank when, where, and how they choose Owns and resolves customer issues Refs to an internal team of experts when complex financial goals and needs are recognized Follows all bank processes and procedures and adheres to applicable laws and regulations, including duties delegated and assigned by the Branch Manager; as a member of the branch team, ensures sound banking practices and manages operational risks Requirements
High School Diploma or GED Ability to work Saturdays as needed Ability to handle cash and process cash transactions Ability to communicate in person, on the phone, and through electronic channels Ability to use a computer on a frequent basis, including typing and sustained attention to a monitor Ability to walk and stand for extended periods of time Ability to lift up to twenty (20) pounds Preferences
Bachelor’s degree Life Insurance License One (1) year of cash-handling, banking, and/or customer service experience Skills And Competencies
Ability to adhere to policies, procedures, and guidelines Ability to assist customers with digital banking offerings Ability to handle multiple priorities simultaneously Ability to oversee large sums of cash Excellent relationship-building skills Strong communication and customer focus Compensation And Benefits
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Pay varies by experience, skills, knowledge, contribution, location, and performance. Minimum Job Range Target: $44,621.78 USD Median: $53,030.00 USD This role is eligible to participate in a commission incentive plan; potential to earn incentives based on performance against defined metrics and goals. Benefits information includes Paid Vacation/Sick Time, 401K with Company Match, Medical/Dental/Vision, Disability Benefits, Health Savings Account, Flexible Spending Account, Life Insurance, Parental Leave, Employee Assistance Program, and Associate Volunteer Program. Equal Opportunity Employer
Equal Opportunity Employer/including Disabled/Veterans. Regions accepts electronic applications through our career site for a minimum of five business days from posting. Job postings for higher-volume positions may remain active longer due to business need and may be closed at any time thereafter at the discretion of the company.
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