SB Clinical Practice Management
Front Desk Medical Receptionist
SB Clinical Practice Management, Commack, New York, United States, 11725
Overview
Front Desk Medical Receptionist - Stony Brook Internists, UFPC Location: Commack, NY Schedule: Part time Days/Hours: Monday/Wednesday 11am-7:30pm, Thursday 8:30-5, Saturday 8am-3. Hours may vary. Pay: $19.78 - $24.72 Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education. Responsibilities
SUMMARY:
The medical receptionist will assist the department with coordination of the daily operations of the front desk, and other duties to ensure efficient workflow and patient care. Job Duties & Essential Functions: Perform all necessary receptionist duties including answering, screening, and routing of phone calls. Take appropriate messages and ensure the proper delivery of those messages. Be polite and courteous at all times. Assess telephone calls, including determining urgency of calls and referring urgent medical queries to physician or nurse immediately. Maintain a clean and organized reception area. Utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and having the patient complete any paperwork associated with the visit. Enter/scan patient data into the EMR. Collect any necessary payments and process accordingly. Facilitate patient flow by notifying the provider of patients’ arrival, delays or backlogs and communicate with other staff and/or patients as necessary. Schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment. Schedule any services or procedures as needed. Obtain/retrieve referrals/authorizations/eligibility verification that may be required. Telephone patients if there is a change in the physician’s schedule and/or if the patient’s appointment needs to be rescheduled. Keep office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed. Ensure HIPAA guidelines are followed at all times. Provide additional coverage for night hours and weekends, as needed. Update and maintain integrity of client information. Perform all other duties as assigned by management. Qualifications
Required Education & Qualifications: High School diploma/GED. Strong organizational and communication skills (both verbal and written). Excellent typing skills and friendly telephone etiquette. Preferred Qualifications: Graduate of an accredited Medical Office Administration program. 6 months experience working as a Medical Receptionist in a high volume physician practice. 1 year of clerical experience. Proficient in using an EMR and a practice management system. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with patients, staff, and medical providers. The employee must be able to exchange accurate information in these situations. This position is largely sedentary and requires the employee to remain stationary for a majority of the day. Any additional physical demands will be outlined and provided by management. The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of CPMP.
#J-18808-Ljbffr
Front Desk Medical Receptionist - Stony Brook Internists, UFPC Location: Commack, NY Schedule: Part time Days/Hours: Monday/Wednesday 11am-7:30pm, Thursday 8:30-5, Saturday 8am-3. Hours may vary. Pay: $19.78 - $24.72 Our compensation philosophy aims to provide marketable compensation programs and to compensate employees based on relevant experience and education. Responsibilities
SUMMARY:
The medical receptionist will assist the department with coordination of the daily operations of the front desk, and other duties to ensure efficient workflow and patient care. Job Duties & Essential Functions: Perform all necessary receptionist duties including answering, screening, and routing of phone calls. Take appropriate messages and ensure the proper delivery of those messages. Be polite and courteous at all times. Assess telephone calls, including determining urgency of calls and referring urgent medical queries to physician or nurse immediately. Maintain a clean and organized reception area. Utilize Electronic Medical Record (EMR) and/or other systems for check-in/check-out processes including verifying patient demographics, insurance information, obtaining patient signatures on applicable patient forms, and having the patient complete any paperwork associated with the visit. Enter/scan patient data into the EMR. Collect any necessary payments and process accordingly. Facilitate patient flow by notifying the provider of patients’ arrival, delays or backlogs and communicate with other staff and/or patients as necessary. Schedule patient appointments and remind the patients of any necessary documentation that may be required for their appointment. Schedule any services or procedures as needed. Obtain/retrieve referrals/authorizations/eligibility verification that may be required. Telephone patients if there is a change in the physician’s schedule and/or if the patient’s appointment needs to be rescheduled. Keep office supplies adequately stocked by anticipating inventory needs and placing orders or advising office manager of items needed. Ensure HIPAA guidelines are followed at all times. Provide additional coverage for night hours and weekends, as needed. Update and maintain integrity of client information. Perform all other duties as assigned by management. Qualifications
Required Education & Qualifications: High School diploma/GED. Strong organizational and communication skills (both verbal and written). Excellent typing skills and friendly telephone etiquette. Preferred Qualifications: Graduate of an accredited Medical Office Administration program. 6 months experience working as a Medical Receptionist in a high volume physician practice. 1 year of clerical experience. Proficient in using an EMR and a practice management system. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with patients, staff, and medical providers. The employee must be able to exchange accurate information in these situations. This position is largely sedentary and requires the employee to remain stationary for a majority of the day. Any additional physical demands will be outlined and provided by management. The responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of CPMP.
#J-18808-Ljbffr