Pandora A/S
Overview
As the Store Manager for Pandora, you will immerse yourself in our brand, culture, and product while delivering exceptional customer experiences. This role offers the opportunity to spend quality time on the sales floor, engage with customers, and lead a team of Assistant Store Managers, Sales Leads, and Sales Associates to drive sales. Responsibilities
Lead and coach a team of Associates, Sales Leads, and an Assistant Store Manager to achieve store goals and KPIs. Assemble, train, and develop the sales team; provide real-time feedback to empower performance. Deliver unforgettable shopping moments through excellent product knowledge and brand loyalty. Build and nurture a network to attract and recruit talent for Pandora across seasonal and core roles. Partner with the Divisional Sales Manager and Human Resources to address performance issues and policy violations. Ensure timely implementation of visual merchandising directives and maintain efficient operational processes. Duties as assigned by store leadership. Qualifications
At least 3-5 years of experience as a Store Manager in a high-performance selling environment; results-oriented leadership. Strong communication skills, both written and verbal, with the ability to connect with people at all levels. Analytical business acumen with the ability to deliver positive results; capable of strategic thinking and problem solving. Proven ability to recruit, retain, and develop exceptional teams, including succession planning and internal mobility. Knowledge of Microsoft Office 365 and retail point-of-sale systems. Must be 18 years or older and have the ability to provide proof of identity and work eligibility. Flexible work schedule including nights, weekends, and holidays; ability to stand for extended periods and lift 50+ pounds. Salary
$60,000 - $69,000 commensurate with experience Benefits and Perks
Comprehensive benefits including Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, product discounts, and anniversary gifts. Bonuses, 401K plan, learning and development programs, tuition reimbursement, and LinkedIn Learning opportunities. PTO package including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays. About Pandora
Pandora is the world’s largest jewellery brand, specialising in accessible luxury jewellery crafted from high-quality materials. With a presence in more than 100 countries and over 6,800 points of sale, Pandora designs and markets pieces that inspire self-expression. Pandora is headquartered in Copenhagen, Denmark, and employs about 37,000 people worldwide. The company is committed to sustainability and aims to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on Nasdaq Copenhagen and reported revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Pandora’s recruitment procedures promote transparency and equal opportunity, encouraging applicants to refrain from including identity-related information such as photo, marital status, or age in applications. About Pandora NAM
The Pandora North America team comprises 115+ employees in the USA & Canada, with additional staff across logistics, field positions, and stores, including 3,900+ store employees regionally. The USA represents Pandora’s largest market, with over 1,400 points of sale and more than 420 concept stores, including many owned and operated by Pandora.
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As the Store Manager for Pandora, you will immerse yourself in our brand, culture, and product while delivering exceptional customer experiences. This role offers the opportunity to spend quality time on the sales floor, engage with customers, and lead a team of Assistant Store Managers, Sales Leads, and Sales Associates to drive sales. Responsibilities
Lead and coach a team of Associates, Sales Leads, and an Assistant Store Manager to achieve store goals and KPIs. Assemble, train, and develop the sales team; provide real-time feedback to empower performance. Deliver unforgettable shopping moments through excellent product knowledge and brand loyalty. Build and nurture a network to attract and recruit talent for Pandora across seasonal and core roles. Partner with the Divisional Sales Manager and Human Resources to address performance issues and policy violations. Ensure timely implementation of visual merchandising directives and maintain efficient operational processes. Duties as assigned by store leadership. Qualifications
At least 3-5 years of experience as a Store Manager in a high-performance selling environment; results-oriented leadership. Strong communication skills, both written and verbal, with the ability to connect with people at all levels. Analytical business acumen with the ability to deliver positive results; capable of strategic thinking and problem solving. Proven ability to recruit, retain, and develop exceptional teams, including succession planning and internal mobility. Knowledge of Microsoft Office 365 and retail point-of-sale systems. Must be 18 years or older and have the ability to provide proof of identity and work eligibility. Flexible work schedule including nights, weekends, and holidays; ability to stand for extended periods and lift 50+ pounds. Salary
$60,000 - $69,000 commensurate with experience Benefits and Perks
Comprehensive benefits including Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, product discounts, and anniversary gifts. Bonuses, 401K plan, learning and development programs, tuition reimbursement, and LinkedIn Learning opportunities. PTO package including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays. About Pandora
Pandora is the world’s largest jewellery brand, specialising in accessible luxury jewellery crafted from high-quality materials. With a presence in more than 100 countries and over 6,800 points of sale, Pandora designs and markets pieces that inspire self-expression. Pandora is headquartered in Copenhagen, Denmark, and employs about 37,000 people worldwide. The company is committed to sustainability and aims to halve greenhouse gas emissions across its value chain by 2030. Pandora is listed on Nasdaq Copenhagen and reported revenue of DKK 31.7 billion (EUR 4.2 billion) in 2024. Pandora’s recruitment procedures promote transparency and equal opportunity, encouraging applicants to refrain from including identity-related information such as photo, marital status, or age in applications. About Pandora NAM
The Pandora North America team comprises 115+ employees in the USA & Canada, with additional staff across logistics, field positions, and stores, including 3,900+ store employees regionally. The USA represents Pandora’s largest market, with over 1,400 points of sale and more than 420 concept stores, including many owned and operated by Pandora.
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