AutoNation
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Advanced Technician
role at
AutoNation
The Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.
Day-to-Day Responsibilities
Perform vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
Communicate with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
Diagnose the cause of any malfunction and perform repair, if authorized by the Customer.
Conduct multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
Document work performed on each vehicle on the repair order.
Maintain an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
Provide an exceptional customer experience to drive loyalty.
Success Metrics
Targeted production
Targeted sales
Targeted Customer Satisfaction Index
Requirements
High School diploma or equivalent
2+ years experience as an automotive technician
Automotive technical training (varies based on store needs)
Attention to detail
Organization and follow-up skills
Valid in-state driver’s license and maintain an acceptable, safe driving record
Career Growth Opportunities
Master-Certified Technician
Service Advisor
Service Management
Benefits and Perks
Competitive compensation and 401k matching
Health, dental, vision insurance and maternity benefits
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Commitment to cancer research donations through DRVPNK
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. With a network of dealerships nationwide, we empower customers to make the best decisions for their needs. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
#J-18808-Ljbffr
Advanced Technician
role at
AutoNation
The Skilled Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in AutoNation as a care-giver for their vehicle safety and reliability.
Day-to-Day Responsibilities
Perform vehicle repair and/or maintenance work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards to drive Customer loyalty.
Communicate with Parts Department and Service Advisors regularly to effectively manage production and Customer communication.
Diagnose the cause of any malfunction and perform repair, if authorized by the Customer.
Conduct multi-point inspections to make appropriate recommendations to ensure safety and reliability of Customer vehicles.
Document work performed on each vehicle on the repair order.
Maintain an inventory of normal Technician’s tools not normally inventoried by the Service department as “special tools.”
Keep abreast of factory technical bulletins and participate in factory-sponsored training classes as appropriate.
Provide an exceptional customer experience to drive loyalty.
Success Metrics
Targeted production
Targeted sales
Targeted Customer Satisfaction Index
Requirements
High School diploma or equivalent
2+ years experience as an automotive technician
Automotive technical training (varies based on store needs)
Attention to detail
Organization and follow-up skills
Valid in-state driver’s license and maintain an acceptable, safe driving record
Career Growth Opportunities
Master-Certified Technician
Service Advisor
Service Management
Benefits and Perks
Competitive compensation and 401k matching
Health, dental, vision insurance and maternity benefits
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Commitment to cancer research donations through DRVPNK
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions. With a network of dealerships nationwide, we empower customers to make the best decisions for their needs. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve. AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.
Seniority level
Entry level
Employment type
Full-time
Job function
Engineering and Information Technology
#J-18808-Ljbffr