Abercrombie & Fitch Co.
Abercrombie & Fitch - Key Lead, Naperville
Abercrombie & Fitch Co., Naperville, Illinois, United States, 60564
Company
Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, across North America, Europe, Asia and the Middle East, with e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
Job Description
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and the daily sales achievements of the team.
What You’ll Do
Open and Closing Routines
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
Schedule will vary weekly but should expect to work at least 12-16 hours per week
Required availability on Saturdays and Sundays as well as certain holidays
During peak timeframes, hours will increase to support the needs of the business
Qualifications
Education: High School Diploma/ G.E.D. equivalent preferred
Retail Experience: At least 1 year of retail experience is preferred
Supervisor/Managerial Experience: No Supervisory/Management Experience is required
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Work Ethic
Omni Channel Services
What You’ll Get
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who'll Celebrate you for Being YOU
Equal Opportunity employer
Seniority level
Entry level
Employment type
Part-time
Job function
Customer Service
Industries
Retail and Apparel & Fashion
Abercrombie & Fitch Co. is an Equal Opportunity employer.
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Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, across North America, Europe, Asia and the Middle East, with e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com.
Job Description
The Key Lead is responsible for ensuring all customers receive a quality in-store experience. They act as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates to ensure store operations run effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and the daily sales achievements of the team.
What You’ll Do
Open and Closing Routines
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
Schedule will vary weekly but should expect to work at least 12-16 hours per week
Required availability on Saturdays and Sundays as well as certain holidays
During peak timeframes, hours will increase to support the needs of the business
Qualifications
Education: High School Diploma/ G.E.D. equivalent preferred
Retail Experience: At least 1 year of retail experience is preferred
Supervisor/Managerial Experience: No Supervisory/Management Experience is required
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Work Ethic
Omni Channel Services
What You’ll Get
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who'll Celebrate you for Being YOU
Equal Opportunity employer
Seniority level
Entry level
Employment type
Part-time
Job function
Customer Service
Industries
Retail and Apparel & Fashion
Abercrombie & Fitch Co. is an Equal Opportunity employer.
#J-18808-Ljbffr