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InTegriLogic Corp

Network Infrastructure Support Engineer Tucson AZ

InTegriLogic Corp, Tucson, Arizona, United States, 85718

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Network Infrastructure Support Engineer Tucson AZ

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InTegriLogic Corp

InTegriLogic Corp. is a fast-growing IT Services company based in Tucson, AZ providing IT services to clients across 10 states. Our primary focus is in the healthcare industry where we provide everything from general help desk support to EMR Implementation and Network Design and Setup.

We are looking for a Network Infrastructure Support Specialist who is at an expert level with supporting Windows-based workstations, printers, and servers. This would include management of Active Directory at an enterprise level over users and computers in a Microsoft Domain. Additionally, Dynamic Host Configuration Protocol (DHCP) and Domain Name Service (DNS) configuration and maintenance is an integral part of this position.

Responsibilities

Provide remote and on-site technical support for our clients

Network printer troubleshooting and configuration

Configure Windows-based computers from a systems administrator perspective including workstation image management and Active Directory tools management

Configure, troubleshoot, and resolve networking hardware and software issues

Be adept with utilizing PowerShell for automation and configuration changes en masse

Complete documentation in our ticketing system in the time frame required, including accurate time spent on resolving client issues

Serve as primary contact for 3rd party vendors

Maintain high level of customer satisfaction

Adhere to quality standards set by company

Represent company in a professional and ethical manner

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology

Industries

IT Services and IT Consulting

Location Tucson, AZ

Qualifications

5+ years' experience configuring and repairing Microsoft Windows-based computers including:

Windows Desktop Operating Systems from Windows 7 to most current version

Windows Server Operating Systems from Windows Server 2012 to most current version

Office versions from Office 2010 to most current version

Network and local printing

Imaging and maintaining base images

3+ years’ experience with Microsoft Active Directory Users & Computers

Creation/implementation of Group Policy Objects (GPO) as part of automating configuration tasks for clients

DHCP and DNS configuration

2+ years’ experience with using PowerShell to:

Conduct changes en masse throughout a network

Configure specific items on a workstation

2+ years with configuring and deploying networking equipment including:

Routers

Firewalls

Switches

Additional qualifications

A+ Technical Certification or equivalent experience

Network equipment configuration of Cisco, SonicWall, Sophos, Ubiquiti and Ruckus

Experience with configuration/administration of Voice over IP (VoIP) and FoIP

Experience with configuration and administration of Electronic Medical Record (EMR) and Practice Management (PM) systems for healthcare clients

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