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Waldorf Astoria New York

Maître d'hotel Hospitality Coordinator, Yoshoku - Waldorf Astoria New York

Waldorf Astoria New York, New York, New York, us, 10261

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Job Overview Waldorf Astoria New York is seeking a

Maître d' Hospitality Coordinator - Yoshoku

to unveil a new era of luxury embodying the spirit of New York City.

Responsibilities

Ensure a gracious, warm welcome for each guest, utilizing guest names whenever possible to create a personalized experience.

Escort guests to their seats with poise and hospitality, providing an elegant introduction to their dining journey.

Maintain an acute awareness of the dining flow, managing reservations and seating assignments to ensure a seamless experience.

Communicate with servers and chefs to accommodate special requests, dietary restrictions, and personal preferences.

Demonstrate deep knowledge of the menu and beverage offerings, engaging guests with insights when appropriate.

Provide anticipatory service, recognizing opportunities to elevate the guest experience before a request is made.

Assist with maintaining the pristine presentation of the entrance and dining areas, ensuring a luxurious first impression.

Support the team with opening and closing duties and collaborate with colleagues to uphold a culture of excellence.

Qualifications

Exceptional interpersonal skills with the ability to anticipate and fulfill guest needs before they are expressed.

Polished and professional demeanor, passion for hospitality and guest name recognition.

Ability to multitask and remain composed in a fast‑paced, high‑touch environment while maintaining a gracious presence.

Prior experience in a fine dining, luxury, Forbes 5‑Star, or Michelin‑starred restaurant is preferred.

Must possess a valid Food Handler Card and Alcohol Awareness certification prior to being offered the position.

Ability to work flexible hours, including nights, weekends, and holidays as needed.

Pay The rate of pay for this role is $36.50 - $38.00 and is based on applicable and specialized experience.

Location & Schedule The Waldorf Astoria - New York Full‑time Brand: Waldorf Astoria Hotels & Resorts Job function: Management and Manufacturing

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