Edward Jones
Overview
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Branch Office Administrator
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Edward Jones 1 day ago Be among the first 25 applicants Join to apply for the
Branch Office Administrator
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Edward Jones Get AI-powered advice on this job and more exclusive features. This range is provided by Edward Jones. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$21.00/hr - $22.00/hr About the role
Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, you will be part of a client support team alongside a financial advisor. You are often the first voice a client hears and the first face they see when they walk in the door. You will have many responsibilities, with the most important being to know clients well enough to anticipate their needs and help them achieve their financial goals in collaboration with the financial advisor. Job Overview Position Schedule:
Full-Time Branch Address:
140 Franklin Street, Mt Airy, NC This job posting is anticipated to remain open for 30 days, from 10-Oct-2025. The posting may close early due to the volume of applicants. If you are seeking a fulfilling career , the Branch Office Administrator (BOA) role may be right for you. BOAs team up with financial advisors to help clients achieve long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. Edward Jones serves over nine million clients. BOAs are a valued part of the client support team, and the firm values diverse viewpoints to help achieve results. Role Summary As a Branch Office Administrator, you will be a vital part of the team, providing seamless support to clients. You will help with client accounts, facilitate communication, and ensure a positive client experience. This is a great opportunity to grow your career in a dynamic and rewarding environment. Support and benefits We will provide support every step of the way, including: Comprehensive 6-month training including an experienced mentor A broad support network from the branch to the region and home office Independently driven work with a large team backing you You can expect to: Deliver exceptional personalized service to ensure clients feel understood and informed Participate in annual business planning to develop strategies for the upcoming year Actively listen for situations that may indicate a need for additional services Drive marketing activities such as planning and executing events You can also expect: A culture of continuous improvement and professional development An inclusive environment where diverse viewpoints are valued Recognition through a rewards program supporting long-term career, financial security, and well-being Full-time associates receive a comprehensive benefits package, including medical, dental, vision, disability, life insurance, a 401k plan, health savings account, flexible spending accounts, paid holidays, vacation, sick time, personal days, and volunteer time. Bonuses and profit sharing may be available. All associates are eligible for the Employee Assistance Program. Details are on the benefits page. Salary and compensation Competitive compensation with a human-centered approach to positively impact clients and communities Benefits of working at a privately held firm with opportunities for merit-based increases and bonus opportunities based on performance and profitability The posted hiring minimum and maximum range is a subset of the total pay range There may be additional merit-based increases as you progress in the BOA role Hiring Minimum:
$21.38 Hiring Maximum:
$22.71 Skills/Requirements
What skills would make you a successful BOA? Analytical Thinking Attention to Detail Adaptability Conversational Skills Digital Tool Utilization Team Collaboration Role Requirements Client Service: Provide exceptional service to clients via inbound/outbound calls, email, and in-person interactions; respond to inquiries, resolve issues, and maintain strong client relationships. Account Management: Learn and understand the financial services industry; assist with account opening, transfers, and other requests; process transactions and maintain accurate client records. Administrative & Operational Support: Work independently under the direction of the financial advisor; handle scheduling, meeting materials, correspondence, and marketing support; help update SOPs and contribute to the branch business plan. Technology: Proficiency with computers and willingness to learn tools such as MoneyGuide, Salesforce, Microsoft Office, and other firm-provided software. Awards & Accolades Edward Jones is building a place where everyone belongs and values associates’ contributions. Check out our awards and accolades for the U.S. and Canada. About Us Edward Jones is a Fortune 500 company with over 9 million clients and 20,000 financial advisors across the U.S. and Canada. We are privately owned, focusing on clients rather than shareholder returns. Our purpose is to partner for positive impact to improve lives and communities. We value inclusion, performance, and belonging. View our Purpose, Inclusion and Citizenship Report. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by law. Seniority level
Associate Employment type
Full-time Job function
General Business, Administrative, and Customer Service Referrals increase your chances of interviewing at Edward Jones by 2x Get notified about new Branch Office Administrator jobs in Mount Airy, NC.
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Join to apply for the
Branch Office Administrator
role at
Edward Jones 1 day ago Be among the first 25 applicants Join to apply for the
Branch Office Administrator
role at
Edward Jones Get AI-powered advice on this job and more exclusive features. This range is provided by Edward Jones. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range
$21.00/hr - $22.00/hr About the role
Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team. At Edward Jones, you will be part of a client support team alongside a financial advisor. You are often the first voice a client hears and the first face they see when they walk in the door. You will have many responsibilities, with the most important being to know clients well enough to anticipate their needs and help them achieve their financial goals in collaboration with the financial advisor. Job Overview Position Schedule:
Full-Time Branch Address:
140 Franklin Street, Mt Airy, NC This job posting is anticipated to remain open for 30 days, from 10-Oct-2025. The posting may close early due to the volume of applicants. If you are seeking a fulfilling career , the Branch Office Administrator (BOA) role may be right for you. BOAs team up with financial advisors to help clients achieve long-term financial goals. The primary role of the BOA is to provide administrative support to a financial advisor or a team of multiple financial advisors. Edward Jones serves over nine million clients. BOAs are a valued part of the client support team, and the firm values diverse viewpoints to help achieve results. Role Summary As a Branch Office Administrator, you will be a vital part of the team, providing seamless support to clients. You will help with client accounts, facilitate communication, and ensure a positive client experience. This is a great opportunity to grow your career in a dynamic and rewarding environment. Support and benefits We will provide support every step of the way, including: Comprehensive 6-month training including an experienced mentor A broad support network from the branch to the region and home office Independently driven work with a large team backing you You can expect to: Deliver exceptional personalized service to ensure clients feel understood and informed Participate in annual business planning to develop strategies for the upcoming year Actively listen for situations that may indicate a need for additional services Drive marketing activities such as planning and executing events You can also expect: A culture of continuous improvement and professional development An inclusive environment where diverse viewpoints are valued Recognition through a rewards program supporting long-term career, financial security, and well-being Full-time associates receive a comprehensive benefits package, including medical, dental, vision, disability, life insurance, a 401k plan, health savings account, flexible spending accounts, paid holidays, vacation, sick time, personal days, and volunteer time. Bonuses and profit sharing may be available. All associates are eligible for the Employee Assistance Program. Details are on the benefits page. Salary and compensation Competitive compensation with a human-centered approach to positively impact clients and communities Benefits of working at a privately held firm with opportunities for merit-based increases and bonus opportunities based on performance and profitability The posted hiring minimum and maximum range is a subset of the total pay range There may be additional merit-based increases as you progress in the BOA role Hiring Minimum:
$21.38 Hiring Maximum:
$22.71 Skills/Requirements
What skills would make you a successful BOA? Analytical Thinking Attention to Detail Adaptability Conversational Skills Digital Tool Utilization Team Collaboration Role Requirements Client Service: Provide exceptional service to clients via inbound/outbound calls, email, and in-person interactions; respond to inquiries, resolve issues, and maintain strong client relationships. Account Management: Learn and understand the financial services industry; assist with account opening, transfers, and other requests; process transactions and maintain accurate client records. Administrative & Operational Support: Work independently under the direction of the financial advisor; handle scheduling, meeting materials, correspondence, and marketing support; help update SOPs and contribute to the branch business plan. Technology: Proficiency with computers and willingness to learn tools such as MoneyGuide, Salesforce, Microsoft Office, and other firm-provided software. Awards & Accolades Edward Jones is building a place where everyone belongs and values associates’ contributions. Check out our awards and accolades for the U.S. and Canada. About Us Edward Jones is a Fortune 500 company with over 9 million clients and 20,000 financial advisors across the U.S. and Canada. We are privately owned, focusing on clients rather than shareholder returns. Our purpose is to partner for positive impact to improve lives and communities. We value inclusion, performance, and belonging. View our Purpose, Inclusion and Citizenship Report. Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by law. Seniority level
Associate Employment type
Full-time Job function
General Business, Administrative, and Customer Service Referrals increase your chances of interviewing at Edward Jones by 2x Get notified about new Branch Office Administrator jobs in Mount Airy, NC.
#J-18808-Ljbffr