Foundation Risk Partners
Commercial Lines Account Manager
Foundation Risk Partners, Los Angeles, California, United States, 90079
Overview
Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Senior Commercial Lines Account Manager to their team in Los Angeles, California. Job Summary:
Support producer(s) and/or Manager in the development and service of accounts. Provide clients with exceptional service during the policy year; assure successful renewal marketing; act as mentor to Technical Assistant (if applicable). Demonstrate support of agency business objectives and be a positive role model and team player. Marketing of new business is a significant aspect of the day to day duties of this role. Marketing Responsibilities
Market new business as assigned by producer and/or Manager Review and analyze information provided by producer; secure additional information from client/prospect when necessary; independently make recommendations regarding coverages and exposures; prepare applications in accordance with the agency's automation standards; submit information to carriers and independently negotiate placement Prepare proposal and present to insured (in person, mail, phone, etc.) Finalize the issuance of coverage Order coverage Verify that all files, paper and electronic, meet the standards set by the agency Insurance Carrier Responsibilities
Develop and maintain ongoing knowledge of the current marketplace Maintain contact and establish rapport with insurance carrier underwriters Maintain skills and knowledge of insurance contracts by taking classes and/or webinars Maintain knowledge of various carrier rating programs and website service features Thorough understanding of coverage differences between carriers and policy forms Service Responsibilities
Market renewal business as needed to provide the client with the most comprehensive coverage and competitive pricing. If marketing, complete and accurate submissions to be forwarded to carriers no later than 30 days prior to renewal Handle all client service requests according to agency standards, and if applicable, utilizing the support of a Technical Assistant Process incoming policies, assure accuracy of paper and electronic files, and transmit policies to client As most policies are direct billed, ensure that accounts are renewed in advance of expiration. See Monday reports Process endorsements in a timely manner. Requests should be sent to carrier within 24 hours of receiving from client Follow up on all suspended items in accordance with agency procedures Handle incoming phone calls from clients and respond to requests in a timely manner. Agency goal is to return calls within the same day Issue Binders, Certificates of Insurance, Evidences of Insurance and Auto ID cards (all within the authority of the agency) Invoice all agency bill items within agency-defined guidelines Prepare and transmit Schedules of Insurance as requested. Goal is to update coverage prior to renewal Prepare and process premium finance agreements Provide Accounting Department with assistance in collecting accounts receivable Assure that work delegated to the Technical Assistant is completed accurately and professionally Complete documentation of phone calls and attachments/activities to be added to client file in EPIC Present a professional and friendly demeanor when speaking to clients and/or carriers Review accounts for opportunities to expand coverage and to write coverages within other departments (Personal Lines, Benefits, Life, etc.) Additional Responsibilities
Adhere to the agency standards and procedures for account processing and automation Participate in or direct special projects as assigned by Management Perform other duties as may be assigned Demonstrate professional behavior and support of overall agency objectives Qualifications
Current California Property and Casualty license. Designations (CPCU, CIC, CSR) preferred 7-15 years of experience handling Commercial accounts (manufacturing, Lessors Risk, General Property & Casualty coverages) Thorough knowledge of the coverages, underwriting and rating of Commercial Lines insurance Excellent oral and written communication skills Experience working with agency automation systems. EPIC experience required Above average proficiency in Microsoft Word, Excel and Outlook Pay Transparency Range: $80,000 USD - $95,000 USD Disclaimer: While this job description expresses the current requirements, management reserves the right to modify, add, or remove duties as necessary. Equal Employment Opportunity (EEO): FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law. Benefits: FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays.
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Foundation Risk Partners, one of the fastest growing insurance brokerage and consulting firms in the US, is adding a Senior Commercial Lines Account Manager to their team in Los Angeles, California. Job Summary:
Support producer(s) and/or Manager in the development and service of accounts. Provide clients with exceptional service during the policy year; assure successful renewal marketing; act as mentor to Technical Assistant (if applicable). Demonstrate support of agency business objectives and be a positive role model and team player. Marketing of new business is a significant aspect of the day to day duties of this role. Marketing Responsibilities
Market new business as assigned by producer and/or Manager Review and analyze information provided by producer; secure additional information from client/prospect when necessary; independently make recommendations regarding coverages and exposures; prepare applications in accordance with the agency's automation standards; submit information to carriers and independently negotiate placement Prepare proposal and present to insured (in person, mail, phone, etc.) Finalize the issuance of coverage Order coverage Verify that all files, paper and electronic, meet the standards set by the agency Insurance Carrier Responsibilities
Develop and maintain ongoing knowledge of the current marketplace Maintain contact and establish rapport with insurance carrier underwriters Maintain skills and knowledge of insurance contracts by taking classes and/or webinars Maintain knowledge of various carrier rating programs and website service features Thorough understanding of coverage differences between carriers and policy forms Service Responsibilities
Market renewal business as needed to provide the client with the most comprehensive coverage and competitive pricing. If marketing, complete and accurate submissions to be forwarded to carriers no later than 30 days prior to renewal Handle all client service requests according to agency standards, and if applicable, utilizing the support of a Technical Assistant Process incoming policies, assure accuracy of paper and electronic files, and transmit policies to client As most policies are direct billed, ensure that accounts are renewed in advance of expiration. See Monday reports Process endorsements in a timely manner. Requests should be sent to carrier within 24 hours of receiving from client Follow up on all suspended items in accordance with agency procedures Handle incoming phone calls from clients and respond to requests in a timely manner. Agency goal is to return calls within the same day Issue Binders, Certificates of Insurance, Evidences of Insurance and Auto ID cards (all within the authority of the agency) Invoice all agency bill items within agency-defined guidelines Prepare and transmit Schedules of Insurance as requested. Goal is to update coverage prior to renewal Prepare and process premium finance agreements Provide Accounting Department with assistance in collecting accounts receivable Assure that work delegated to the Technical Assistant is completed accurately and professionally Complete documentation of phone calls and attachments/activities to be added to client file in EPIC Present a professional and friendly demeanor when speaking to clients and/or carriers Review accounts for opportunities to expand coverage and to write coverages within other departments (Personal Lines, Benefits, Life, etc.) Additional Responsibilities
Adhere to the agency standards and procedures for account processing and automation Participate in or direct special projects as assigned by Management Perform other duties as may be assigned Demonstrate professional behavior and support of overall agency objectives Qualifications
Current California Property and Casualty license. Designations (CPCU, CIC, CSR) preferred 7-15 years of experience handling Commercial accounts (manufacturing, Lessors Risk, General Property & Casualty coverages) Thorough knowledge of the coverages, underwriting and rating of Commercial Lines insurance Excellent oral and written communication skills Experience working with agency automation systems. EPIC experience required Above average proficiency in Microsoft Word, Excel and Outlook Pay Transparency Range: $80,000 USD - $95,000 USD Disclaimer: While this job description expresses the current requirements, management reserves the right to modify, add, or remove duties as necessary. Equal Employment Opportunity (EEO): FRP provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or any other classifications protected by law. Benefits: FRP offers a comprehensive range of health-related benefit options including medical, vision, and dental. We offer a 401(k) with company match, company paid life insurance, STD, LTD and a generous PTO policy starting at 18 days per year plus 10 paid holidays & 2 floating holidays.
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