EAM-Mosca Corp.
Technical Support Engineer reports to the Director of Field Service Operations and is located in Hazleton, PA.
Overview:
The technical support position provides technical assistance and troubleshooting for internal and external customers, acting as emergency triage for field machines and collaborating with the engineering department to improve the design and performance of EAM-Mosca strapping systems. Technical support supplies installation and project management expertise for customer applications developed by MOSCA GMBH. Skills/Competencies: Strong mechanical foundation with post-high school training in electronics/programming Solid understanding of electrical principles and application in machine control Ability to write and troubleshoot programming in Ladder Logic, C, and Structured Text Experience with control hardware, including Allen Bradley, B&R, and Siemens Integration of mechanical and control systems to optimize machine/system function Ability to communicate technical details of strapping system operation to company and customer personnel Tasks/Responsibilities: Build mastery of EAM-Mosca equipment through a combination of in-house exposure and field work Participate in the concept design of new systems using insights from field experience Develop installation, testing, and post-installation procedures Lead troubleshooting and correction of operating problems and performance shortcomings Support shop operations as needed Other Details: Requires working with engineering and service groups in multiple locations Requires travel 30-40%, primarily in the US but potentially anywhere in the EAM-Mosca market All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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The technical support position provides technical assistance and troubleshooting for internal and external customers, acting as emergency triage for field machines and collaborating with the engineering department to improve the design and performance of EAM-Mosca strapping systems. Technical support supplies installation and project management expertise for customer applications developed by MOSCA GMBH. Skills/Competencies: Strong mechanical foundation with post-high school training in electronics/programming Solid understanding of electrical principles and application in machine control Ability to write and troubleshoot programming in Ladder Logic, C, and Structured Text Experience with control hardware, including Allen Bradley, B&R, and Siemens Integration of mechanical and control systems to optimize machine/system function Ability to communicate technical details of strapping system operation to company and customer personnel Tasks/Responsibilities: Build mastery of EAM-Mosca equipment through a combination of in-house exposure and field work Participate in the concept design of new systems using insights from field experience Develop installation, testing, and post-installation procedures Lead troubleshooting and correction of operating problems and performance shortcomings Support shop operations as needed Other Details: Requires working with engineering and service groups in multiple locations Requires travel 30-40%, primarily in the US but potentially anywhere in the EAM-Mosca market All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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