Adc Ltd
Friday, March 28, 2025
Summary
The Investigator Trainer is responsible for the overall education, training, and development of ADC investigators. The Investigator Trainer is responsible for creating, developing, delivering, and monitoring investigator training, including instructor-led, ADC Academy (LMS), and remedial training for ADC investigators. The Investigator Trainer provides direct oversight of their assigned investigator training which will include: scheduling, tracking, compliance, reporting, collaboration, training, and development of field investigators. The position requires a high-level proficiency in the ability to create and maintain engaging, professional, and accurate training materials, procedures, and reports. The Investigator Trainer works within the ADC Academy and web-based media to deliver aspects of the training. The Investigator Trainer may be responsible for updating training content within the ADC Academy and possible ADC folders to ensure content reflects the most recent government/contract requirements; they will also be responsible for the creation and facilitation of training to ensure those government/contract requirement updates are provided to ADC investigators. This position requires regular communication with all personnel. It also requires coordination and attendance of planning and implementation meetings, conferences, and field mentoring. The Investigator Trainer must be able to travel and navigate different areas of the United States and its territories. The role can include occasional Investigator work to maintain credentials and aid PSID as required.
Essential Tasks (minimum requirements) to be performed with or without reasonable accommodation:
Perform all other duties, as assigned
Possess prior demonstrated experience in training and learning management
Possess prior demonstrated experience in conducting federal background investigations
Ability to research and maintain current knowledge of client requirements to be included in training documents.
Ability to communicate updates through various communications platforms as issues arise.
Ability to maintain a high level of professionalism, including possessing interpersonal skills, dealing with different personalities, and maintaining a professional appearance
Ability to coordinate and maintain a schedule out of the office
Possess very strong organizational skills and attention to detail Ability to provide mentorship to CI’s in the field and problem solve using critical thinking and reasoning, a complex set of issues. Ability to coordinate tasks while in the field
Must be able to work as a team and be independently motivated Ability to utilize and understand the ADC Academy, aROI, Training folder, and VTC to facilitate training needs for ADC Ability to prioritize work tasks according to the level of sensitivity Achieves set objectives by Training Management and Leadership Ability to handle personally identifiable, sensitive, and confidential information Perform other duties and responsibilities related to the position as directed Ability to travel to different areas of the United States and its territories to conduct field training to ADC investigators Performance Metrics 50% of position requires dedication to NTS Training and Certification, or department average depending on surge and non-surge times. NTS Logs must be submitted within 24 hours of completion with accuracy of information to include the Trainee Name, Date of Training, Hours of Training Conducted, Type of Training (BI Skills, Mock, Gap), Topics Covered, and the Observation Report on how the trainee did. 25% to research, project development, administrative assignment, mentoring, etc. 25% of position dedicated to conducting Training Requests. Training requests must be completed within 3-14 business days of assignment depending on urgency. Investigator Trainers must maintain their credentials and working knowledge of field requirements by taking casework every 6 months, and as designated by Training Management and Leadership. All sessions should be properly named with the session number and last name(s) of trainees. Education, Experience and Skills High school diploma or equivalent required, Bachelor's degree desired Top Secret Clearance or ability to obtain a security clearance. Have a minimum of an Interim Secret clearance if undergoing Top Secret investigation or ability to maintain contract approvals Extensive computer skills with proficiencies in Microsoft Office (MS Excel, Outlook, and PowerPoint in particular). Experience with general administrative tools - telephones, copier, scanner, and fax. Ability to maintain a high level of professionalism, including possessing interpersonal skills, customer service skills, dealing with different personalities, and maintaining a professional appearance. Excellent written and verbal communication skills Competency in the use of the English language Ability to effectively and professionally communicate via telephone, email, messaging, video, or public setting Ability to multi-task effectively Strong organizational skills with high attention to detail Possess prior demonstrated experience in training and learning management Supervisory Responsibility This position does not carry any supervisory responsibilities. Work Authorization/Security Clearance Employment is contingent upon the successful results of a background check and drug screen.
In addition to the
completion of a federal background investigation and while in the process of obtaining a Top Secret Clearance, must be able to obtain an interim clearance and/or appropriate agency approvals. Upon receipt of Top Secret clearance, must be able to maintain active Top Secret clearance and all agency approvals required of their position. Position Type/Expected Hours of Work This is a full-time position. Days of work are Monday through Friday, schedule to be determined between the core hours of 6:30 a.m. MST and 6:00 p.m. MST. Evening and weekend shifts may be required. ADC offers full-time, hybrid and emergency telework arrangements for eligible employees when strategic priorities, specific work requirements, and the employee and supervisor are suited for such an arrangement. Guidelines have been established to assist the employee in efficient production of their job duties and sets forth the expectations to be followed if a regular full-time, hybrid, or emergency telework arrangement is approved. Work Environment & Physical Demands While performing the duties of this job, the employee regularly works in an office setting. This role routinely uses standard office equipment. The employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee will frequently be required to have prolonged periods sitting at a desk, working on a computer and using the phone. Six-month probation at start of initial employment and/or when position is new for the employee. Travel Some minimal travel may be required. Full benefit package as outlined per ADC policies and procedures. ADC LTD NM is an Equal Employment Opportunity/Affirmative Action employer. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status or any other characteristic protected by law. Given the changing nature of requirements, responsibilities, rules, and duties, the expectations and qualifications listed in this job description may not fully express the position's structure. ADC LTD NM is not responsible for any errors or omissions that may be expressed with the information provided. 2100 Air Park Rd SE, Albuquerque, NM 87106, USA
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Possess very strong organizational skills and attention to detail Ability to provide mentorship to CI’s in the field and problem solve using critical thinking and reasoning, a complex set of issues. Ability to coordinate tasks while in the field
Must be able to work as a team and be independently motivated Ability to utilize and understand the ADC Academy, aROI, Training folder, and VTC to facilitate training needs for ADC Ability to prioritize work tasks according to the level of sensitivity Achieves set objectives by Training Management and Leadership Ability to handle personally identifiable, sensitive, and confidential information Perform other duties and responsibilities related to the position as directed Ability to travel to different areas of the United States and its territories to conduct field training to ADC investigators Performance Metrics 50% of position requires dedication to NTS Training and Certification, or department average depending on surge and non-surge times. NTS Logs must be submitted within 24 hours of completion with accuracy of information to include the Trainee Name, Date of Training, Hours of Training Conducted, Type of Training (BI Skills, Mock, Gap), Topics Covered, and the Observation Report on how the trainee did. 25% to research, project development, administrative assignment, mentoring, etc. 25% of position dedicated to conducting Training Requests. Training requests must be completed within 3-14 business days of assignment depending on urgency. Investigator Trainers must maintain their credentials and working knowledge of field requirements by taking casework every 6 months, and as designated by Training Management and Leadership. All sessions should be properly named with the session number and last name(s) of trainees. Education, Experience and Skills High school diploma or equivalent required, Bachelor's degree desired Top Secret Clearance or ability to obtain a security clearance. Have a minimum of an Interim Secret clearance if undergoing Top Secret investigation or ability to maintain contract approvals Extensive computer skills with proficiencies in Microsoft Office (MS Excel, Outlook, and PowerPoint in particular). Experience with general administrative tools - telephones, copier, scanner, and fax. Ability to maintain a high level of professionalism, including possessing interpersonal skills, customer service skills, dealing with different personalities, and maintaining a professional appearance. Excellent written and verbal communication skills Competency in the use of the English language Ability to effectively and professionally communicate via telephone, email, messaging, video, or public setting Ability to multi-task effectively Strong organizational skills with high attention to detail Possess prior demonstrated experience in training and learning management Supervisory Responsibility This position does not carry any supervisory responsibilities. Work Authorization/Security Clearance Employment is contingent upon the successful results of a background check and drug screen.
In addition to the
completion of a federal background investigation and while in the process of obtaining a Top Secret Clearance, must be able to obtain an interim clearance and/or appropriate agency approvals. Upon receipt of Top Secret clearance, must be able to maintain active Top Secret clearance and all agency approvals required of their position. Position Type/Expected Hours of Work This is a full-time position. Days of work are Monday through Friday, schedule to be determined between the core hours of 6:30 a.m. MST and 6:00 p.m. MST. Evening and weekend shifts may be required. ADC offers full-time, hybrid and emergency telework arrangements for eligible employees when strategic priorities, specific work requirements, and the employee and supervisor are suited for such an arrangement. Guidelines have been established to assist the employee in efficient production of their job duties and sets forth the expectations to be followed if a regular full-time, hybrid, or emergency telework arrangement is approved. Work Environment & Physical Demands While performing the duties of this job, the employee regularly works in an office setting. This role routinely uses standard office equipment. The employee is regularly required to use hands and fingers to handle, feel, or operate objects, tools, or controls, and reach with hands and arms. The employee will frequently be required to have prolonged periods sitting at a desk, working on a computer and using the phone. Six-month probation at start of initial employment and/or when position is new for the employee. Travel Some minimal travel may be required. Full benefit package as outlined per ADC policies and procedures. ADC LTD NM is an Equal Employment Opportunity/Affirmative Action employer. All qualified applications will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status or any other characteristic protected by law. Given the changing nature of requirements, responsibilities, rules, and duties, the expectations and qualifications listed in this job description may not fully express the position's structure. ADC LTD NM is not responsible for any errors or omissions that may be expressed with the information provided. 2100 Air Park Rd SE, Albuquerque, NM 87106, USA
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