National African-American Insurance Association (NAAIA)
Employee Benefits Client Service Specialist
National African-American Insurance Association (NAAIA), Florida, New York, United States
Overview
Our not-so-secret sauce. Award-winning, inclusive Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Service Specialist at McGriff, a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world\'s leading professional services firm, Marsh McLennan (NYSE: MMC). Responsibilities
Support the service and production team in reaching agency revenue and retention goals by processing new and renewal business. Update and maintain information in the client management system. Address and resolve client questions and issues; escalate issues of increased complexity. Provide clients with information including plan information, rates, contributions, and carrier contacts. Assemble proposals and other presentations; assist in preparation of new and renewal proposals, stewardship reports, service plans, and comparisons. Maintain daily client processing functions such as endorsements, policies, audits, pending cancellations, and ID cards; assist clients with claims resolution. Qualifications
Assignment based primarily upon the individual\'s minimal level of experience and production capacity to service a midsize book of business. High school diploma or equivalent. Demonstrated proficiency in computer applications such as Microsoft Office Suite. Demonstrate strong organizational and project skills. Strong communication and interpersonal skills (written and verbal). Act with responsiveness, urgency and professionalism in all matters. Prioritize work to achieve timely completion of the most critical and sensitive activities. Respond quickly to client requests and provide appropriate information. Accept accountability for the quality of work. These additional qualifications are a plus, but not required to apply: Life and health insurance license. Five years of industry specific experience. LOB designations. College or advanced degree. Valuable benefits
We value and respect the impact our colleagues make every day both inside and outside our organization. We\'ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid Work Charitable contribution match programs Stock purchase opportunities About McGriff
To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/ For more information on careers at McGriff, visit: marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.linkedin.com/company/mcgriff; https://www.linkedin.com/company/marsh-mclennan-agency; https://www.instagram.com/lifeatmma/; https://www.facebook.com/LifeatMMA; https://twitter.com/marsh_mma EEO Statement:
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. McGriff Insurance Broker | McGriff. McGriff specializes in business and personal insurance, employee benefit solutions, risk management services, specialized industry expertise and more. #MMAMCG #LI-Hybrid
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Our not-so-secret sauce. Award-winning, inclusive Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. More than 11,000 of the industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can thrive as a Client Service Specialist at McGriff, a division of Marsh McLennan Agency (MMA). MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world\'s leading professional services firm, Marsh McLennan (NYSE: MMC). Responsibilities
Support the service and production team in reaching agency revenue and retention goals by processing new and renewal business. Update and maintain information in the client management system. Address and resolve client questions and issues; escalate issues of increased complexity. Provide clients with information including plan information, rates, contributions, and carrier contacts. Assemble proposals and other presentations; assist in preparation of new and renewal proposals, stewardship reports, service plans, and comparisons. Maintain daily client processing functions such as endorsements, policies, audits, pending cancellations, and ID cards; assist clients with claims resolution. Qualifications
Assignment based primarily upon the individual\'s minimal level of experience and production capacity to service a midsize book of business. High school diploma or equivalent. Demonstrated proficiency in computer applications such as Microsoft Office Suite. Demonstrate strong organizational and project skills. Strong communication and interpersonal skills (written and verbal). Act with responsiveness, urgency and professionalism in all matters. Prioritize work to achieve timely completion of the most critical and sensitive activities. Respond quickly to client requests and provide appropriate information. Accept accountability for the quality of work. These additional qualifications are a plus, but not required to apply: Life and health insurance license. Five years of industry specific experience. LOB designations. College or advanced degree. Valuable benefits
We value and respect the impact our colleagues make every day both inside and outside our organization. We\'ve built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: Generous time off, including personal and volunteering Tuition reimbursement and professional development opportunities Hybrid Work Charitable contribution match programs Stock purchase opportunities About McGriff
To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/ For more information on careers at McGriff, visit: marshmma.com/careers or flip through our recruiting brochure: https://bit.ly/3Qpcjmw Follow us on social media to meet our colleagues and see what makes us tick: https://www.linkedin.com/company/mcgriff; https://www.linkedin.com/company/marsh-mclennan-agency; https://www.instagram.com/lifeatmma/; https://www.facebook.com/LifeatMMA; https://twitter.com/marsh_mma EEO Statement:
Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. McGriff Insurance Broker | McGriff. McGriff specializes in business and personal insurance, employee benefit solutions, risk management services, specialized industry expertise and more. #MMAMCG #LI-Hybrid
#J-18808-Ljbffr