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Fairmont Hotels & Resorts

Room Attendant (Full Time)

Fairmont Hotels & Resorts, Houston, Texas, United States

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Room Attendant (Full Time)

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Fairmont Hotels & Resorts

Company Overview Explore limitless possibilities on Hawai’i Island with Fairmont Orchid, an award‑winning luxury resort located on the majestic Kohala Coast. Immerse yourself in authentic Hawaiian experiences, 32 oceanfront acres of lush gardens, cascading waterfalls, and a tranquil white sand beach and lagoon. Enjoy world‑class amenities including a 10,000‑square‑foot oceanfront pool, cultural activities, onsite restaurants, a 24/7 fitness center, and a 10‑court tennis pavilion.

Benefits

Medical, drug, vision, and group life coverage and accidental insurance

401(k) retirement savings plan with matching program

11 paid holiday/personal days per year + 10 paid vacation days

50% discount at hotel restaurants, 30% discount on Fairmont Store retail items, 30% discount on Spa Without Walls services

Travel Program with employee discounts at Accor properties and Friends & Family rates worldwide

Complimentary meals in employee dining facility

Job Description The Room Attendant is responsible for ensuring the highest level of cleanliness in our guestrooms.

What You Will Be Doing

Clean guestrooms: dusting, bed making, soiled linen removal, clean linen retrieval, vacuuming, bathroom cleaning, window cleaning, and replenishing supplies

Add personalized experience for guests

Maintain proper usage of cleaning supplies and equipment

Accurately report room status throughout shifts

Take ownership of guests’ privacy and belongings while ensuring exceptional service

Work effectively and contribute positively to a team

Keep linen, supply, and landing organized and clean

Report damage or malfunction in hotel rooms/areas

Respond professionally, politely, and efficiently to guest requests

Use hands to lift, carry, or pull heavy objects

Maintain excellent grooming and uniform standards

Read, understand, and follow all department policies

Qualifications

Warm and caring personality; previous housekeeping experience is an asset

Basic understanding of the English language

Ability to anticipate and focus attention on guest needs by being professional and welcoming

Lifting requirements up to 25 lbs.; carrying objects weighing up to 50 lbs.

Excellent organizational skills and time management

Ability to stoop, kneel, reach, stand, walk, bend, twist, push, see, hear, and speak to guests

Additional Information

Hourly Rate:

$25.90 USD

Applicants must be legally eligible to work in the United States. The hotel cannot assist with U.S. work authorization.

Energetic and caring Housekeeping 'Ohana; dynamic team environment.

Commitment to diversity and inclusion; inclusive company culture.

Fairmont Hotels & Resorts offers exceptional work opportunities worldwide with training, career development, and recognition. Join us to grow and learn every day, making work purposeful and enjoyable.

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