Sycuan Casino Resort
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Table Games Supervisor
role at
Sycuan Casino Resort Supervises dealers in an assigned table section Job Duties and Responsibilities
Promotes guest relations
by greeting players in a friendly and courteous manner and learning and using the names of regular players. - 25% Facilitates the accurate collection of revenue
by ensuring dealers are observing proper procedures and initiating corrective action as needed. - 25% Protects game integrity
by scanning assigned tables for irregularities in dealing procedures, informing Shift Manager accordingly, making rule decisions as needed, and resolving guest disputes. - 25% Supervises Dealers
by offering correct dealing procedures, documenting training and counseling in the Team Member Performance Log, and initiating disciplinary actions and/or commendations with assistance if needed. - 15% Ensures departmental processes are initiated and/or completed
by preparing forms and documents as required. - 10% Job Specifications
Education and Experience: High School Diploma or G.E.D. 2 years of dealing experience Table games floor manager experience and/or training Experience scheduling dealers and dealer rotations Tribal gaming experience Skills and Knowledge
Proficiency in all rules and procedures applicable to black jack games, game protection, and accounting and dealing processes Ability to communicate effectively with players and team members Ability to understand and follow verbal directives and written directions Ability to provide guidance to table game team members Ability to maintain professionalism and composure Ability to perform simple mathematical calculations Ability to complete forms and documents Ability to stand or walk for up to six hours at a time Ability to work in a smoking environment Ability to accept constructive criticism Ability to appear for work on time Ability to work any shift Ability to work overtime Working knowledge of MS Word and Outlook Basic understanding of rules and procedures applicable to pai-gow and/or poker games Ability to rate guest playing skills Ability to card count
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Table Games Supervisor
role at
Sycuan Casino Resort Supervises dealers in an assigned table section Job Duties and Responsibilities
Promotes guest relations
by greeting players in a friendly and courteous manner and learning and using the names of regular players. - 25% Facilitates the accurate collection of revenue
by ensuring dealers are observing proper procedures and initiating corrective action as needed. - 25% Protects game integrity
by scanning assigned tables for irregularities in dealing procedures, informing Shift Manager accordingly, making rule decisions as needed, and resolving guest disputes. - 25% Supervises Dealers
by offering correct dealing procedures, documenting training and counseling in the Team Member Performance Log, and initiating disciplinary actions and/or commendations with assistance if needed. - 15% Ensures departmental processes are initiated and/or completed
by preparing forms and documents as required. - 10% Job Specifications
Education and Experience: High School Diploma or G.E.D. 2 years of dealing experience Table games floor manager experience and/or training Experience scheduling dealers and dealer rotations Tribal gaming experience Skills and Knowledge
Proficiency in all rules and procedures applicable to black jack games, game protection, and accounting and dealing processes Ability to communicate effectively with players and team members Ability to understand and follow verbal directives and written directions Ability to provide guidance to table game team members Ability to maintain professionalism and composure Ability to perform simple mathematical calculations Ability to complete forms and documents Ability to stand or walk for up to six hours at a time Ability to work in a smoking environment Ability to accept constructive criticism Ability to appear for work on time Ability to work any shift Ability to work overtime Working knowledge of MS Word and Outlook Basic understanding of rules and procedures applicable to pai-gow and/or poker games Ability to rate guest playing skills Ability to card count
#J-18808-Ljbffr