Encompass Community Services
Intake Counselor-Santa Cruz Residential Recovery
Encompass Community Services, Santa Cruz, California, us, 95061
Intake Counselor – Santa Cruz Residential Recovery
Summary
This full‑time position is responsible for performing clinical assessments to determine the appropriate level of care for individuals seeking treatment for substance use disorder (SUD) and related co‑existing conditions. The role manages access into SUD services, uses the Electronic Health Record/Avatar and ARMS, and collaborates with managers and counselors to implement evidence‑based approaches, ensuring participants receive consistent support for successful entry into treatment services.
Specific Duties and Responsibilities
Support the Encompass Substance Use Disorder facilities in Santa Cruz and Watsonville.
Provide screening, assessment, and intake using ASAM ALOC.
Oversee referral flow and all access processes into SUD services.
Respond to and document program and participant issues in a clear and timely manner.
Perform administrative and clerical duties necessary to the position.
Provide health and Medi‑Cal outreach, information, referral, eligibility, and access assistance, plus planning and indirect coordination activities.
Perform outreach activities related to intake services for Encompass SUD programs as needed.
Provide support and redirection to participants as needed.
Provide transportation to intake appointments and other necessary coordinated services.
Screen and assess individuals that are currently incarcerated.
Qualifications
Experience working with co‑existing conditions (SUD and mental health).
Experience performing assessments, writing clinical summaries, and treatment plans.
Demonstrated skills and understanding of effective addiction treatment and recovery.
Bilingual (English/Spanish) preferred.
In‑depth understanding of the ASAM assessment and corresponding level of care.
Commitment to empowering low‑income, incarcerated persons from diverse backgrounds.
Background and understanding of trauma‑informed care preferred.
Background and understanding of Motivational Interviewing preferred.
Computer literate with Microsoft Word, Outlook, Avatar, ARMS, Excel (training available).
Demonstrated ability to organize and prioritize activities.
Demonstrated problem‑solving, conflict resolution, and crisis intervention skills.
Demonstrated ability to use good judgment and decision‑making.
Ability to work both independently and collaboratively.
Organizational ability to keep accurate records.
Demonstrated ability to maintain clear professional and personal boundaries.
Wages & Benefits
We prioritize the well‑being of our team as much as the community we serve. Our comprehensive health benefits reflect this commitment. Encompass provides full‑time employees with medical and dental insurance, acupuncture, chiropractic, and a holistic health program. A 403(b) retirement plan is offered, along with 17 vacation days, 12 sick days, and 14 paid holidays. Benefits are pro‑rated for part‑time positions.
About Us
Encompass Community Services offers a wide range of family & social well‑being services, early childhood education, behavioral health, housing solutions, and more. For over 50 years, we have helped people access education, rebuild relationships, restore health, and regain dignity.
Seniority Level
Entry Level
Employment Type
Other
Job Function
Health Care Provider
Industries
Individual and Family Services
#J-18808-Ljbffr
This full‑time position is responsible for performing clinical assessments to determine the appropriate level of care for individuals seeking treatment for substance use disorder (SUD) and related co‑existing conditions. The role manages access into SUD services, uses the Electronic Health Record/Avatar and ARMS, and collaborates with managers and counselors to implement evidence‑based approaches, ensuring participants receive consistent support for successful entry into treatment services.
Specific Duties and Responsibilities
Support the Encompass Substance Use Disorder facilities in Santa Cruz and Watsonville.
Provide screening, assessment, and intake using ASAM ALOC.
Oversee referral flow and all access processes into SUD services.
Respond to and document program and participant issues in a clear and timely manner.
Perform administrative and clerical duties necessary to the position.
Provide health and Medi‑Cal outreach, information, referral, eligibility, and access assistance, plus planning and indirect coordination activities.
Perform outreach activities related to intake services for Encompass SUD programs as needed.
Provide support and redirection to participants as needed.
Provide transportation to intake appointments and other necessary coordinated services.
Screen and assess individuals that are currently incarcerated.
Qualifications
Experience working with co‑existing conditions (SUD and mental health).
Experience performing assessments, writing clinical summaries, and treatment plans.
Demonstrated skills and understanding of effective addiction treatment and recovery.
Bilingual (English/Spanish) preferred.
In‑depth understanding of the ASAM assessment and corresponding level of care.
Commitment to empowering low‑income, incarcerated persons from diverse backgrounds.
Background and understanding of trauma‑informed care preferred.
Background and understanding of Motivational Interviewing preferred.
Computer literate with Microsoft Word, Outlook, Avatar, ARMS, Excel (training available).
Demonstrated ability to organize and prioritize activities.
Demonstrated problem‑solving, conflict resolution, and crisis intervention skills.
Demonstrated ability to use good judgment and decision‑making.
Ability to work both independently and collaboratively.
Organizational ability to keep accurate records.
Demonstrated ability to maintain clear professional and personal boundaries.
Wages & Benefits
We prioritize the well‑being of our team as much as the community we serve. Our comprehensive health benefits reflect this commitment. Encompass provides full‑time employees with medical and dental insurance, acupuncture, chiropractic, and a holistic health program. A 403(b) retirement plan is offered, along with 17 vacation days, 12 sick days, and 14 paid holidays. Benefits are pro‑rated for part‑time positions.
About Us
Encompass Community Services offers a wide range of family & social well‑being services, early childhood education, behavioral health, housing solutions, and more. For over 50 years, we have helped people access education, rebuild relationships, restore health, and regain dignity.
Seniority Level
Entry Level
Employment Type
Other
Job Function
Health Care Provider
Industries
Individual and Family Services
#J-18808-Ljbffr