Aimbridge Hospitality
Hampton Inn & Suites Minneapolis - Front Desk Agent
Aimbridge Hospitality, Minneapolis, Minnesota, United States, 55400
Hampton Inn & Suites Minneapolis - Front Desk Agent
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Hampton Inn & Suites Minneapolis - Front Desk Agent
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Aimbridge Hospitality Overview
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. Key Responsibilities
Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs. Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed. Education & Experience
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. Compensation
Aimbridge Hospitality provided pay range: This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range:
$17.00/hr - $17.00/hr Benefits
Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Property Information
Within walking distance of Target Field, this property is connected to the climate-controlled Skyway footbridge in the heart of downtown Minneapolis and offers complimentary hot breakfast and free WiFi. Every room at Hampton Inn and Suites – Minneapolis/Downtown provides a 42-inch flat-screen LCD HDTV with premium cable, a small refrigerator and coffee maker. A 24-hour fitness center and 24-hour business center are available on-site at Downtown Minneapolis Hampton Inn and Suites. Guests can grab a snack from the 24-hour snack shop. University of Minnesota and Minneapolis Convention Center are both a 10-minute drive away from the hotel. Minneapolis-Saint Paul International Airport is 9 miles away. Seniority level
Entry level Employment type
Full-time Job function
Management and Manufacturing Industries
Hospitality Referrals increase your chances of interviewing at Aimbridge Hospitality by 2x Get notified about new Front Desk Representative jobs in Minneapolis, MN.
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Join to apply for the
Hampton Inn & Suites Minneapolis - Front Desk Agent
role at
Aimbridge Hospitality Overview
The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine. Key Responsibilities
Customer Service Excellence: Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction. Communication: Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members. Problem-Solving: Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns. Multitasking Ability: Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs. Financial Skills: Work with and understand financial information, performing basic arithmetic functions as needed. Education & Experience
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. Compensation
Aimbridge Hospitality provided pay range: This range is provided by Aimbridge Hospitality. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range:
$17.00/hr - $17.00/hr Benefits
Now offering Daily Pay! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan Property Information
Within walking distance of Target Field, this property is connected to the climate-controlled Skyway footbridge in the heart of downtown Minneapolis and offers complimentary hot breakfast and free WiFi. Every room at Hampton Inn and Suites – Minneapolis/Downtown provides a 42-inch flat-screen LCD HDTV with premium cable, a small refrigerator and coffee maker. A 24-hour fitness center and 24-hour business center are available on-site at Downtown Minneapolis Hampton Inn and Suites. Guests can grab a snack from the 24-hour snack shop. University of Minnesota and Minneapolis Convention Center are both a 10-minute drive away from the hotel. Minneapolis-Saint Paul International Airport is 9 miles away. Seniority level
Entry level Employment type
Full-time Job function
Management and Manufacturing Industries
Hospitality Referrals increase your chances of interviewing at Aimbridge Hospitality by 2x Get notified about new Front Desk Representative jobs in Minneapolis, MN.
#J-18808-Ljbffr