First Citizens Bank
Bank Sales & Service Representative (Universal Banker)
First Citizens Bank, Menomonee Falls, Wisconsin, United States, 53051
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Bank Sales & Service Representative (Universal Banker)
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First Citizens Bank 4 days ago Be among the first 25 applicants Join to apply for the
Bank Sales & Service Representative (Universal Banker)
role at
First Citizens Bank Get AI-powered advice on this job and more exclusive features. Overview
At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. Overview
At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.
The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
The Successful Candidate Will Demonstrate
Communication Skills - Interpersonal : Comfortable and confident with proactively engaging in conversation
Customer Service Skills:
Demonstrates professionalism and empathy in customer interactions
Sales Skills:
Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist
Adaptability:
Has the ability to learn and adapt quickly to new information and technology
Teamwork:
Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility:
Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
Responsibilities
The essential functions of the job include, but are not necessarily limited to, the following:
Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
Qualifications
High School Diploma or GED and 6 months customer service, cash handling
Preferred Area of Experience: Sales, previous banking
Skill(s): Financial literacy, Knowledge of retail banking products and services
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Other Industries Banking and Financial Services Referrals increase your chances of interviewing at First Citizens Bank by 2x Sign in to set job alerts for “Sales Service Representative” roles.
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Bank Sales & Service Representative (Universal Banker)
role at
First Citizens Bank 4 days ago Be among the first 25 applicants Join to apply for the
Bank Sales & Service Representative (Universal Banker)
role at
First Citizens Bank Get AI-powered advice on this job and more exclusive features. Overview
At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. Overview
At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work.
The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. The position facilitates customer awareness and education of bank capabilities, tools, and resources, and supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner.
The Successful Candidate Will Demonstrate
Communication Skills - Interpersonal : Comfortable and confident with proactively engaging in conversation
Customer Service Skills:
Demonstrates professionalism and empathy in customer interactions
Sales Skills:
Ability to support team by making client servicing calls, identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist
Adaptability:
Has the ability to learn and adapt quickly to new information and technology
Teamwork:
Strives to build strong working relationships with those on their team as well as cross-functional relationships
Flexibility:
Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently
Responsibilities
The essential functions of the job include, but are not necessarily limited to, the following:
Engaging customers in conversation to understand their banking needs and preferences Processing transactions accurately and efficiently Providing assistance with account servicing needs Facilitating customer awareness and education of bank services, including digital banking capabilities Introducing customers to other branch team members or bank partners who are able to provide solutions for their financial needs
Qualifications
High School Diploma or GED and 6 months customer service, cash handling
Preferred Area of Experience: Sales, previous banking
Skill(s): Financial literacy, Knowledge of retail banking products and services
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits. Seniority level
Seniority level Not Applicable Employment type
Employment type Full-time Job function
Job function Other Industries Banking and Financial Services Referrals increase your chances of interviewing at First Citizens Bank by 2x Sign in to set job alerts for “Sales Service Representative” roles.
Customer Service Representative - State Farm Agent Team Member
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Greenfield, WI $40,000.00-$56,000.00 11 months ago Future Opening: Customer Service Representative - State Farm Agent Team Member
Waukesha, WI $35,000.00-$60,000.00 1 year ago Customer Service Representative - State Farm Agent Team Member
New Berlin, WI $40,000.00-$60,000.00 2 years ago Technical Customer Service Representative
Customer Service Representative - Menomonee Falls
Menomonee Falls, WI $14.00-$21.78 1 week ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr